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Mercure Hotel Dortmund City

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Traveller (49)
Room & Suite (25)
Dining (2)
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Overview
  • Excellent26%
  • Very good48%
  • Average19%
  • Poor4%
  • Terrible3%
Travellers talk about
“smack bang”(2 reviews)
“good size”(8 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Bar/Lounge
Multilingual Staff
Pets Allowed
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (432)
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163 results
Traveller rating
40
74
32
8
9
Traveller type
Time of year
LanguageEnglish
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40
74
32
8
9
Show reviews that mention
All reviewssmack banggood sizethe hotel offersthe main railway stationcouple of nightswould stay here againquiet at nightgreat breakfast buffetfourth floorrecommend this hotellong weekendvending machinerestaurants and barsu bahn stationmini barwi fiexcellent location
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1 - 5 of 163 reviews
Reviewed 2 days ago

The room is nice and they offer bathtubs. The parking and entrance are terrible. The staff not helpful. Checked in this evening and truly unhappy. Asked for extra pillows at 8 pm and they said they could bring them to us after 10:30 pm. Not...More

Thank margiestark
Response from MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund CityResponded yesterday

Dear margiestark, thank you for staying at our hotel and for giving your feedback to us and the tripadvisor community. Unfortunately their are plenty of things to improve for us and we did not offer the service that you expected. Fortunately we really care for...More

Reviewed 2 weeks ago

I could spend only one night at this hotel but if I travel to Dortmund again I will choose it. The bed was first class comfortable. There is enought place in the room, big TV, free internet connection with normal speed. There is air condition...More

1  Thank szelkakas1979
Response from MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund CityResponded 1 week ago

Dear szelkakas1979, thank you very much for staying at our hotel during your travel to Dortmund. We appreciate that you are sharing your experience with the tripadvisor community. It is great to receive such positive feedback and I will be happy to share it with...More

Reviewed 11 May 2018 via mobile

Stayed for a 3 night stay for my birthday. Room had a very comfortable bed and nice bath with inclusive toiletries. Sadly the room was very hot and we had to open the windows, unfortunately 2 mornings coincided with a Nazi march and a local...More

Thank edward c
Response from MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund CityResponded 17 May 2018

Dear Edward c, thank you for staying with us at our hotel and for sharing your stay with the tripadvisor community. I am sorry that there was a problem with some crazy guys running around in the streets during your stay, you just can´t stop...More

Reviewed 10 May 2018 via mobile

Just back from long weekend in Dortmund, stayed at the hotel for 3 nights. Good location, underground station right outside , 5 minutes walk from main train & bus station. As with other reviewers, little bit odd that the hotel starts on the 3 floor...More

Thank david f
Response from MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund CityResponded 17 May 2018

Dear david f, thank you and your friends for staying at our hotel and for sharing your trip with the tripadvisor community in this great and informative review. If you ever plan to visit Dortmund again, for a soccer match or something, we would appreciate...More

Reviewed 25 March 2018

Very good location - few steps away from all main city attractions, sightseeing, shopping street, central station. Located on quiet street next to metro station. Very professional and polite stuff at breakfast restaurant and front desk. Vary bad FREE wifi reception in room and hotel....More

Thank BoWu
Response from MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund CityResponded 2 May 2018

Dear BoWu, thank you very much for staying at our hotel and sharing your stay with the Tripadvisor community. Your feedback helps us to improve our services for you and all our future guests, it also serves as a motivation for me and my team....More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Banquet Room
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$74 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$74 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (49)
Room & Suite (25)
Dining (2)
Questions & Answers
Ask a question
david f
26 April 2018|
AnswerShow all 4 answers
Response from MercureDortmundCity | Property representative |
Hello David, I just called the taxi company here in Dortmund, their system did not work but they told me: a taxi should be around € 20,00 per car, for eight people you will have to take two cars or order an large cabin car... More
1
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Google Translation
Msam93
28 February 2016|
AnswerShow all 2 answers
Response from Andrew W | Reviewed this property |
I would use the shuttle bus which takes you to the main Dortmund railway station. From there it's about a 10 minute walk to the hotel.
0
Votes
Andrew W
15 September 2015|
Answer
Response from MercureDortmundCity | Property representative |
Answered via personal message. Mercure Dortmund City
0
Votes
Google Translation
Room Tips
"Rooms are on the 3rd, 4th & 5th floor. I prefer to choice a room on the 4th or 5th floor."
Read review
"Avoid room 424 at all costs"
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"Rooms are all comfortable and big for a business hotel. Try to get a street view if possible but otherwise..."
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"The rooms on the left side have a better view"
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