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Mercure Hotel Dortmund City

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Traveller (49)
Room & Suite (25)
Dining (2)
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Overview
  • Excellent26%
  • Very good48%
  • Average19%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Bar/Lounge
Multilingual Staff
Pets Allowed
3 Star Hotel
All hotel details
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Reviews (427)
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39
74
32
7
9
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LanguageEnglish
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39
74
32
7
9
Show reviews that mention
All reviewssmack bangthe main railway stationthe hotel offerscouple of nightsquiet at nightgreat breakfast buffetfourth floorrecommend this hotelvending machinerestaurants and barsu bahn stationmini barair conditioningexcellent locationreception staffminute walkclean rooms
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1 - 5 of 161 reviews
Reviewed 2 weeks ago via mobile

Stayed for a 3 night stay for my birthday. Room had a very comfortable bed and nice bath with inclusive toiletries. Sadly the room was very hot and we had to open the windows, unfortunately 2 mornings coincided with a Nazi march and a local...More

Thank edward c
Response from MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund CityResponded 1 week ago

Dear Edward c, thank you for staying with us at our hotel and for sharing your stay with the tripadvisor community. I am sorry that there was a problem with some crazy guys running around in the streets during your stay, you just can´t stop...More

Reviewed 2 weeks ago via mobile

Just back from long weekend in Dortmund, stayed at the hotel for 3 nights. Good location, underground station right outside , 5 minutes walk from main train & bus station. As with other reviewers, little bit odd that the hotel starts on the 3 floor...More

Thank david f
Response from MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund CityResponded 1 week ago

Dear david f, thank you and your friends for staying at our hotel and for sharing your trip with the tripadvisor community in this great and informative review. If you ever plan to visit Dortmund again, for a soccer match or something, we would appreciate...More

Reviewed 25 March 2018

Very good location - few steps away from all main city attractions, sightseeing, shopping street, central station. Located on quiet street next to metro station. Very professional and polite stuff at breakfast restaurant and front desk. Vary bad FREE wifi reception in room and hotel....More

Thank BoWu
Response from MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund CityResponded 3 weeks ago

Dear BoWu, thank you very much for staying at our hotel and sharing your stay with the Tripadvisor community. Your feedback helps us to improve our services for you and all our future guests, it also serves as a motivation for me and my team....More

Reviewed 3 March 2018 via mobile

If you have your business in the city, this is a great place to stay. Nice, clean rooms, great breakfast buffet, friendly staff. The location is on walking distance from the city shopping area and nice restaurants.More

Thank FransHeijmans
Response from MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund CityResponded 3 weeks ago

Geachte Frans Heijmans, thank you very much for visiting our hotel and for the great review of our place and team. We appreciate your feedback and it serves as a motivation for my team and me. We hope you have great travels in the future,...More

Reviewed 21 December 2017

I have trouble to find the hotel due to poor sign board and especially the old sign board remain there and lead to wrong building, improvement is require otherwise wasting lot of time and energy for nothing!

Review collected in partnership with Accorhotels.com
Thank james_wong1968
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Banquet Room
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$67 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$67 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (49)
Room & Suite (25)
Dining (2)
Questions & Answers
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david f
26 April 2018|
AnswerShow all 4 answers
Response from MercureDortmundCity | Property representative |
Hello David, I just called the taxi company here in Dortmund, their system did not work but they told me: a taxi should be around € 20,00 per car, for eight people you will have to take two cars or order an large cabin car... More
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Msam93
28 February 2016|
AnswerShow all 2 answers
Response from Andrew W | Reviewed this property |
I would use the shuttle bus which takes you to the main Dortmund railway station. From there it's about a 10 minute walk to the hotel.
0
Votes
Andrew W
15 September 2015|
Answer
Response from MercureDortmundCity | Property representative |
Answered via personal message. Mercure Dortmund City
0
Votes
Google Translation
Room Tips
"Rooms are on the 3rd, 4th & 5th floor. I prefer to choice a room on the 4th or 5th floor."
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"Avoid room 424 at all costs"
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"Rooms are all comfortable and big for a business hotel. Try to get a street view if possible but otherwise..."
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"The rooms on the left side have a better view"
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