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Van der Valk Airporthotel Duesseldorf

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Van der Valk Airporthotel Duesseldorf
Van der Valk Airporthotel Duesseldorf
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688 Reviews from our TripAdvisor Community

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Showing 267: English reviews
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Skien, Norway
Reviewed 5 days ago NEW

A lot of flashy and modern design in this hotel, but the quality of the rooms and level of staff friendliness were mediocre at best. Found a couple of defect equipment in my room, and several staff was greeting guest with impatient attitude.

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Thank melkor2017
A TripAdvisor Member
Level Contributor
5 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

I really enjoyed my night in this hotel, wonderful design, room well soundproof and with great bed and bathroom. Welcoming staff, restaurant very good and with the best pina colada I've ever drunk !!! I'm looking forward to travel back to Düsseldorf ;-)

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Thank A TripAdvisor Member
Reviewed 2 weeks ago via mobile

I recently stayed here and it is a nice hotel but has some draw backs. Pros: - Spacious and nice room - Clean rooms and facilities - Close to the Airport - Good meeting facilities for business and good food catering for that - Nice customer service and staff - Nice restaurant when it's open Cons: - 1 towel per...

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Thank SassyMommy
Doha, Qatar
Reviewed 3 weeks ago

in Europe can't find such big rooms and washrooms electronic curtains cleanliness everything wonderful breakfast is have much options only draw back is location else everything good worth for money tv installation is not good

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Thank rasheed392
Van-der-Valk-Dus, Reception at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, thank you for your time and lovely comment about our hotel and your stay. We are happy to hear that you enjoyed your stay at our hotel so well. The compliment about the kitchen we will pass on. We are looking forward to welcome you soon as one of our guests again. Kind regards, Your Van der Valk...

Carp, Canada
Reviewed 16 February 2017

I have stayed here before and was impressed with the high standard of the hotel and its location. However, this stay was disappointing for two reasons: 1 - the Reception Desk staff were not very welcoming. After a long day of travelling it would be nice to be greeted with a smile and friendliness. It took me a minute to...

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Thank Canadian_Titan
Van-der-Valk-Dus, Reception at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guests, thank you for your time leaving a comment about our hotel. We are very sorry that this time your stay was not what you expected. This is not what we want our guests to experience at our hotel. Of course every guest should get a warmly welcome when they arrive to the hotel after a long day. We...

Ottawa, Canada
Reviewed 14 February 2017

This is my second short stay at the Van Der Valk and I could not be more disappointed (as my first stay was excellent). The ladies at the Reception Desk were not really interested in "customer service". A simple thing as greeting someone staying at your hotel with a smile would go a long way....they just seemed...cold. The Executive Room...

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Thank Kerryinbrazil
Van-der-Valk-Dus, Reception at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guests, thank you for your time leaving a comment about our hotel. We are very sorry for the unpleasant stay with us. This is not what we want our guests to experience at our hotel. Of course every guest should get a warmly welcome when they arrive at the hotel after a long day. We can totally understand this...

Reviewed 5 February 2017 via mobile

This was one of the best hotels I have been for a long time: beautiful contemporary design, fast and efficient check in, restaurant all organic and environmental friendly. Room: big space, big TV, unbelievable view, beautyful modern bathroom with huge tub and shower. Brrakfast: excellent !!!!

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Thank corneliag154
Van-der-Valk-Dus, Rezeption at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear Cornelia, thank you for your nice Feedback! We are very happy to hear that you had a great stay in our hotel. We are looking forward to welcome you in düsseldorf again. Van der Valk Team

Hong Kong, China
Reviewed 4 February 2017 via mobile

All in all good value for money as rooms large and comfortable.managed free parking but you need transport as not a lot around hotel in my opinion.Staff friendly and food in restaurant was good.About 3 Kms from airport and has a nice spacious lobby.

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Thank Nigel P
Van-der-Valk-Dus, Rezeption at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear Guest, thank you very much for your nice Feedback. It´s nice to hear that you enjoyed your stay. Hope to see you next time again! Kind regards Van der Valk Team

Melbourne, Australia
Reviewed 29 January 2017

On first appearances a modern and well serviced hotel. Our executive room was very spacious, including 2 armchairs by a beautiful large window, The bathroom also was very large and the view from the gym and peaceful " wellness centre" were extensive.The check-in staff on 2 occasions noted the incorrect room for us, this did cause some inconvenience and confusion...

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Thank mham
Van-der-Valk-Dus, Reception at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, thank you for your time leaving a comment about the hotel. We are happy to hear that you enjoyed your stay and the room you have booked. We would like to apologize for the misunderstanding at the check in. This is not allowed to happen and the next time you will stay here the check in will be...

Puurs, Belgium
Reviewed 23 January 2017

exellent hotel +- 4km from the old city and the exhebition halls and airport we recomended junior suite extra large rooms efficient price quality the best exelent Bar restaurant good chose of france and italian wines you feel home kind Regards Daniel Haezaerts

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Thank Daniel H
Van-der-Valk-Dus, Reception at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear Mr. Haezaerts, thank you for your time and leaving a nice comment about our hotel. We are happy to hear that you feel like home at our hotel and enjoy your stay every time at our hotel. We are looking forward to welcome you soon as one of our guests again. Kind regards, Your Van der Valk Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning

Additional Information about Van der Valk Airporthotel Duesseldorf

Address: Am Huelserhof 57, 40472 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: RM394 - RM1,877 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Van der Valk Airporthotel Duesseldorf 4.5*
Number of rooms: 194
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Hotel Style:
#5 Spa Hotel in Dusseldorf
#6 Family Hotel in Dusseldorf
#7 Business Hotel in Dusseldorf
#7 Luxury Hotel in Dusseldorf
#7 Romantic Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Van der Valk Airporthotel Duesseldorf staff and other travellers.
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Questions? Get answers from Van der Valk Airporthotel Duesseldorf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not take a room on the 14th floor (as a loud gym is on the 15th)”
 of 5 bubbles Kerryinbrazil, 14 Feb 2017 | Read review
“13th floor 1316”
 of 5 bubbles ailina01, 8 Dec 2016 | Read review
“Had a great room, our friends did also.”
 of 5 bubbles nanberger721, 15 Jul 2016 | Read review
“I stayed on 11th Floor but I looked on other floors and they appeared all the same.”
 of 5 bubbles Paulfo, 20 May 2016 | Read review
“A car would have made our stay more enjoyable and easier”
 of 5 bubbles 71ane, 1 Apr 2016 | Read review
5 of 5