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Van der Valk Airporthotel Duesseldorf

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Van der Valk Airporthotel Duesseldorf
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687 Reviews from our TripAdvisor Community

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Showing 267: English reviews
Melbourne, Australia
Reviewed 20 January 2017

Have stayed at this hotel numerous times, as we have a sales meeting here every January. Stay here in January again, and while there are some staff who provide good service eg Anja in the bar, I have never seen a grumpier looking bunch of employees in my life. Its as if management have decreed that smiling is am major...

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Helpful?
Thank ps257340
Van-der-Valk-Dus, Empfang at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, thank you for spending the time to make a comment at our hotel. Thank you also for your criticism, because this is the only way to improve ourselves. Of course we want that our staff is smiling and it is of course not forbidden. We will forward your comments to the corresponding departments. We hope to welcome you...

Huddersfield, United Kingdom
Reviewed 17 January 2017 via mobile

5 minutes from Düsseldorf Aiport , easy parking and great access to highway. Rooms are very acceptable as a business traveller, very good restaurant, breakfast is usual European style . Not very near any amenities that is a real let down, city is around 20 minutes by taxi. Some times deals available on rooms, can be a bit pricey

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Thank Zhyder
Van-der-Valk-Dus, Rezeption at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, thank you for spending the time to make a comment. We are very happy that you like our hotel. You are right that there are no amenities near the hotel, but we are near by the airport. We hope to welcome you again in our hotel. Kind regards, Your Van der Valk Team Düsseldorf

Atlantic City, New Jersey
Reviewed 8 December 2016

I stayed in this hotel for one night and let me honestly tell you that everything exceeded my expectations from the room, location and customer service. The hotel in about 5-10 min from the Airport. Rooms are super clean, updated bathrooms with jacuzzi tub. The view was great from my room seeing the planes landing on the airport. I believe...

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Helpful?
Thank ailina01
Van-der-Valk-Dus, Reception at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, thank you for your time and a nice comment. We are happy to hear that you enjoyed your stay at our hotel. Yes, we have two restaurants and one bar. Our Brasserie Max is open from 10am to 5pm The Restaurant ZiZou is open from 6 am to 10 am for breakfast in the week and at the...

Londerzeel, Belgium
Reviewed 19 November 2016

I have been in this hotel for 2 nights. I ordered the suite because of the nice badroom, and especially for the shower with eucalyptus. On arrival in the room, there was a bad smell of dirty water. I tried the shower with steam and eucalyptus: the steam was no problem, the eucalyptus was not available: it smells dirty! I...

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1Thank cedric_daems
Van-der-Valk-Dus, Empfang at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, Thank you for taking the time to evaluate us. Your feedback is very important to us, because this is the only way to improve ourselves. We apologize for any inconvenience during your stay. This is not our normal standard and it should not happen. We hope to welcome you again to show you that it was a unique...

Vercelli, Italy
Reviewed 16 November 2016

This is the typical business hotel. Large rooms and big bed. There is a big congress in town therefore the price per night is 400€. The bathroom has clearly not been cleaned for some time, an old razor blade abandoned in the shower. I seldom found this situation. The coffee machine is dirty as well.

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1Thank GattoOlivia
Van-der-Valk-Dus, Empfang at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, thank you for spending the time to make a comment. We would like to apologize for the inconvenience in the hotel room that should not happen. So we will discuss this with our staff again. We hope to welcome you again in our hotel to show you that these are not our standards. Kind regards, Your Van der...

London
Reviewed 2 November 2016

The hotel should have 5 stars. Everything was perfect. Lovely, clean room. Nice view. What can I say about restaurant well done chef food was amazing. Personel very polite and helpful. We come back shortly.

Review collected in partnership with this hotel
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Thank karinas289
Van-der-Valk-Dus, Empfang at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, thank you for your kind comment. We are very glad to read that you have a perfect stay at our hotel. We hope to welcome you again soon. Kind regards, Your Van der Valk Team Düsseldorf

Maasmechelen, Belgium
Reviewed 2 November 2016

The hotel is really nice. Very modern and spacious rooms. The views from our suite were just amazing. The personal is really friendly and is always available to help. Free parking and wifi. We will definitely come back!

Review collected in partnership with this hotel
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Thank mlara_960164
Van-der-Valk-Dus, Empfang at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, thank you for your kind comment. We are very glad that you like our hotel so much. We are happy to welcome you again soon. Kind regards, Your Van der Valk Team Düsseldorf

Norwich, United Kingdom
Reviewed 27 October 2016

really great hotel, near to airport & Messe, 10 min by taxi. large comfortable clean rooms, great restaurant, breakfast very good too, for business traveler ideal facility's including gym & pool, price was quite steep, but it was during K fair, so I was expecting a high price, I can recommend van der valk airport hotel, I would stay again.

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Thank Tennyson22
Van-der-Valk-Dus, Empfang at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, thank you for your kind comment. We are so glad that you like our hotel so much. We hope to welcome you again. Kind regards, Your Van der Valk Team Düsseldorf

London
Reviewed 10 October 2016

large, clean and functional hotel a short ride from the airport. Very nice, spacious rooms with limited room service menu of 6-7 excellent dishes. Did what I needed it to, ie a place to lay my head after a busy day. Good staff and helpful in arranging transport to and from the terminal

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Thank Dominic M
Van-der-Valk-Dus, empfang at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, thank you for spending the time to make a comment. We are glad that you like our hotel and that you had a pleasant stay. We hope to welcome you again in our hotel. Kind regards, Your Van der Valk team Düsseldorf

Reviewed 4 October 2016

We stayed in Düsseldorf for two days at Van der Valk Airporthotel, to check out Düsseldorf, Köln and Bonn. The location of the hotel is a 10 minute car ride from the airport (10-15 Euros with the cab) which was ideal for us. The hotel is clean, and has all the qualities of a high standard luxury hotel. The breakfast...

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1Thank Shabab H
Van-der-Valk-Dus, Empfang at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, thank you very much for your kind comment. We are very glad that you highlight our quality standards and our breakfast. We are very sorry for the weak wifi network, but we are very happy to say you that we have a different provider now. So the wifi should be better now. We hope to welcome you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning

Additional Information about Van der Valk Airporthotel Duesseldorf

Address: Am Huelserhof 57, 40472 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: RM394 - RM1,883 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Van der Valk Airporthotel Duesseldorf 4.5*
Number of rooms: 194
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Dusseldorf
#6 Family Hotel in Dusseldorf
#7 Luxury Hotel in Dusseldorf
#7 Romantic Hotel in Dusseldorf
#7 Business Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Van der Valk Airporthotel Duesseldorf staff and other travellers.
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Questions? Get answers from Van der Valk Airporthotel Duesseldorf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not take a room on the 14th floor (as a loud gym is on the 15th)”
 of 5 bubbles Kerryinbrazil, 14 Feb 2017 | Read review
“13th floor 1316”
 of 5 bubbles ailina01, 8 Dec 2016 | Read review
“Had a great room, our friends did also.”
 of 5 bubbles nanberger721, 15 Jul 2016 | Read review
“I stayed on 11th Floor but I looked on other floors and they appeared all the same.”
 of 5 bubbles Paulfo, 20 May 2016 | Read review
“A car would have made our stay more enjoyable and easier”
 of 5 bubbles 71ane, 1 Apr 2016 | Read review
5 of 5