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Hilton Duesseldorf

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Hilton Duesseldorf
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1,226 Reviews from our TripAdvisor Community

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Showing 602: English reviews
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Capital
Reviewed today NEW

the room was pretty small. if by mistake you don't look where you are putting your feet while getting down the bed, you could bump into the wall. no concept of room service, just like most hotels across Europe. what I found funny was that despite having iron boards and irons stacked in a room behind the reception, the front...

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Thank InLoveWithNature
Edmundston
HOTEL’S FAVOURITE REVIEW
Reviewed 5 February 2017

After we found the hotel - kind of a tricky road approach due to one way roads, highways and sewer construction we were given a warm welcome and upgraded rooms. Rooms were adequate with clean modern lines and were obviously well looked after. Due to various business meetings, we were able to use the executive lounge in between meetings to...

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Thank Fig N
About Hotel's Favourite Review
Christoph_Holzhauer, Director of Operations at Hilton Duesseldorf, responded to this review

Dear guest, I am delighted to see that you have received a warm welcome and excellent service by our staff throughout your whole stay with us. We are happy that you enjoyed your stay at the Hilton Dusseldorf and that our Executive Lounge gave you the perfect space for after work meetings. I will forward your great feedback to the...

Warsaw, Poland
Reviewed 5 days ago NEW

In light of my experience with multiple other Hilton network outlets, this hotel leaves a rather bleak memory. Really, the only good aspect of the hotel is its closeness to the airport - which can be also a downside, if you need to be close to the city centre. As for qualities of the hotel itself, let me elaborate on...

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Thank matowi
Christoph_Holzhauer, Director of Operations at Hilton Duesseldorf, responded to this review

Dear Guest, I would like to express my heart-felt apologies that we were not able to satisfy your expectations during your last stay with us. It is very important to us that every guest feels comfortable and well cared for at our hotel and we regret that we did not succeed in providing you exactly that. Please be assured that...

Agra, India
Reviewed 1 week ago

what more should I write about this place it is a nice place to stay > the staff is friendly the rooms are good the breakfast is good so overall no complaints > the internet is good and also the place is not far off the main market and you will always find a taxi waiting outside

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Thank Sandeep S
Management response:

Dear guest, thank you very much for your feedback and your kind words. We are more than happy that you enjoyed your stay with us and are looking forward to hopefully welcome you back soon. Kind regards, Christoph Holzhauer Director of Operations

Zug, Switzerland
Reviewed 1 week ago

Good hotel for business travelers. Overall experience is nice. Close to the Airport but does not offer shuttle service so have t depend upon taxi. Staff was very helpful. Rooms are nice but the gym looked a bit outdated and need an upgrade.

Review collected in partnership with Hilton Hotels & Resorts
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Thank ASETH
Management response:

Dear guest, we appreciate your feedback regarding your previous stay with us. It is a pleasure to forward your kind words to the entire team and we are hoping to welcome you back soon. Kind regards, Christoph Holzhauer Director of Operations

Reviewed 2 weeks ago

Horrible experience. Internet was ok only for first few hours. then all hell broke loose...constantly disconnected from wifi, several calls to call centre in...Philippines (not even Germany so forget about human intervention to fix things!) Was not even advised by staff to use LAN cable...and even so, also disconnected from there! Hotel charged ripoff fares during exhibition for no decent...

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Thank Frederic P
Christoph_Holzhauer, Director of Operations at Hilton Duesseldorf, responded to this review

Dear Frederic, Please accept my sincerest apologies for the experience you made regarding the internet connection during your last stay with us. I can assure you that we take your feedback very seriously and that we will arrange further investigation on why this error accrued. We are truly sorry for this inconvenience which does not reflect our standard at all...

Singapore, Singapore
Reviewed 2 weeks ago

Just a short 10 to 15 mins from the airport via bus. located in a quiet district but able to get to town easily Rooms are kinda dated though, but overall still a comfortable and quiet stay. Staff are very friendly and helpful

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Thank EdwinLau
Christoph_Holzhauer, Director of Operations at Hilton Duesseldorf, responded to this review

Dear Guest, Thank you very much for your brief feedback. We are happy you enjoyed your time with us and that you felt welcomed and cared for by our staff. We hope to see you again soon. Kind regards, Christoph Holzhauer Director of Operations

The Hague, The Netherlands
Reviewed 2 weeks ago

The hotel is in a quite place of Dusseldorf and yet just 8min to the city center. Parking is easy at the hotel front but you have to get a card everytime you would drive outside, instead you of you got 1 card for the whole stay. Bit irritating. Breakfast is good and the service is friendly and helpful.

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Thank Comex38
Christoph_Holzhauer, Director of Operations at Hilton Duesseldorf, responded to this review

Dear Guest, Thank you very much for sharing your feedback with us. We are happy that you had a great time in Dusseldorf and that you enjoyed our service and breakfast. However, I would like to apologize for the parking ticket issue because we have the possibility to create a seasonal ticket for the entire stay to avoid the experience...

Cumming, Georgia
Reviewed 3 weeks ago

Good business hotel. Clean and quite. Had dinner in the restaurant once and food and service were good. Location is convenient to the airport but far enough away to not hear the air traffic. Staff was friendly.

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Thank Kind_0f_Picky
Christoph_Holzhauer, Director of Operations at Hilton Duesseldorf, responded to this review

Dear Guest, Thank you very much for your kind feedback. We are happy that you had a great time at the Hilton Dusseldorf and that the location and our service met your expectations. We hope to be welcoming you again soon. Kind regards, Christoph Holzhauer Director of Operations

Rockledge, Florida
Reviewed 3 weeks ago via mobile

This is a very conveniently located hotel and very comfortable and quiet. Most important the young man running the Executive Lounge was outstandingly helpful in many ways when I had a business meeting in the lounge. If you are in Düsseldorf I can recommend this as good value the only complaint would be the parking fee, but this is Germany...

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Thank Johnv1231939
Christoph_Holzhauer, Director of Operations at Hilton Duesseldorf, responded to this review

Dear John, Thank you so much for your wonderful feedback. We are very happy that you had such a great time at the Hilton Dusseldorf and that you enjoyed the service in the Executive Lounge. It is my pleasure to share your feedback with the entire team and we hope to see you again soon. Kind regards, Christoph Holzhauer Director...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy a central location at the Hilton Dusseldorf hotel, just 10 minutes from Dusseldorf city center and Dusseldorf International Airport. Walk three minutes from the hotel and take a two-mile tram ride into downtown Dusseldorf. This Dusseldorf hotel is five minutes from Dusseldorf Fairground and conference center. Select from 375 comfortable guest rooms and suites to unwind after a busy day in Dusseldorf. ... more   less 

Additional Information about Hilton Duesseldorf

Address: Georg-Glock-Str. 20, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: RM306 - RM2,643 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Duesseldorf 5*
Number of rooms: 375
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com, Priceline, Travelocity and Agoda so you can book your Hilton Duesseldorf reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Duesseldorf Hotel
Hilton Hotel düsseldorf
Hilton Hotel Duesseldorf
Hilton Dusseldorf
düsseldorf Hilton
Hotel Style:
#7 Green Hotel in Dusseldorf
#12 Spa Hotel in Dusseldorf
#18 Family Hotel in Dusseldorf
#20 Luxury Hotel in Dusseldorf
#40 Business Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Duesseldorf staff and other travellers.
5 questions
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Tegucigalpa, Honduras
8 months ago

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Questions? Get answers from Hilton Duesseldorf staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There isn't any reason to make a choice. All the rooms are ok. i strongly recommend website for booking/check-in/check-out”
 of 5 bubbles 715giovannic, 14 Feb 2017 | Read review
“Breakfast is very good here”
  • minibar - with area for the customer to place your own drinks
  • king bed
  • Compact but good
  • Working desk, television and minibar with coffee making facilities
  • Various information binders found in the room
  • Comfortable bed
  • Wardrobe with safe, ironing board, iron, hairdryer and bathrobes
  • King bed and relax chair
 of 5 bubbles abL501AY, 6 Feb 2017 | Read review
“Lovely top floor room. Gym at the end of the corridor. Executive lounge was brilliant on floor 11. Lovely food, excellent drinks selection.”
 of 5 bubbles trisha222016, 30 Dec 2016 | Read review
“High-level”
 of 5 bubbles simonsmidt, 4 Aug 2016 | Read review
“High-floor suite. You will have to fight for your upgrade......”
 of 5 bubbles RoryMorty, 23 Jul 2016 | Read review
5 of 5