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Mercure Hotel Duesseldorf Seestern

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303 Reviews from our TripAdvisor Community

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Showing 103: English reviews
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Birmingham, United Kingdom
Reviewed 16 February 2017

Stayed on business. Good room size, quiet, warm and clean. Bar and Restaurant are adequate. Staff are friendly. Not a lot close by, but the hotel did have all I needed. They even provided me with a free toothbrush as I had left mine at home! Would I return - yes

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Helpful?
Thank Basseth0und
Henrik W, General Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Basseth0und, We very much appreciate your comments regarding your last stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Henrik Waldfried, General Manager

puttalam
Reviewed 15 February 2017

The place is away form the busy city center. But you can reach the city withing 20 min max. Rooms are in good condition. Food is also good. But no many varieties. Close to the business places. Convenient for business trips. I love the place. You do not have many restaurants close by. Need to walk or drive couple of...

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Helpful?
Thank sujithgunawardhana
Henrik W, General Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear sujithgunawardhana, thanks for your overall positiv feedback! We are very happy and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous...

Derby, United Kingdom
Reviewed 13 February 2017 via mobile

Good Hotel for the business traveler, excellent welcome and friendly staff, rooms are good but massively let down by the WIFI, not good enough for a business traveler. Paid the extra €19 for supposedly improved speed, no change! If it had better or stronger WIFI it would be a great place to stay.

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Helpful?
Thank Neil O
Henrik W, General Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Neil O., We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Seestern. I will share your comments with our team. I hope there was no misunderstood between my staff and you at the reception. The 19 € you had paid for the business package, includes the breakfast and the voucher for the high speed...

Las Palmas de Gran Canaria, Spain
Reviewed 11 February 2017 via mobile

A really nice hotel for business trips. Rooms are quite and comfortable. Service is nice. Food at breakfast is ok, maybe it can have more options to choose from with more variety. Wifi premium version goes fine. Possibility to surf the web and print for free at the reception. Integrated restaurant at the entrance. We'll communicated with roads and train....

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Helpful?
Thank iTripTheWorld
Henrik W, General Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear iTripTheWorld, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Seestern. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Rochester, United Kingdom
Reviewed 12 December 2016

So, I got a surprise trip to Dusseldorf to see visit the Christmas Markets for my birthday this year (I know, i'm a very lucky girl) and this is the hotel that was included in the deal that the boyfriend bought, and I have to say, it was a very pleasant surprise. Located a few km away from the Altstadt...

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Helpful?
Thank Rosie0112
Henrik W, General Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Rosie0112, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Seestern. It is always a pleasure to receive positive feedback like yours. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Eindhoven, The Netherlands
Reviewed 10 December 2016

The room is okay, but there is no slippers in the room. There are also not enough power socket on wall. The worst experience was breakfast: 1. Very limited choice of fruits: there were even no bananas . 2. the coffee was not hot at all when we got it. Coffee should NOT be made in advance. After 5 minutes...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank rl2016442
Henrik W, General Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear rl2016442, Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Seestern. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At our Mercure hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Nottingham, United Kingdom
Reviewed 18 November 2016

Pretty much our go to hotel for Dusseldorf now, it's a little out of the way but the friendliness of the staff and the price more than makes up for it, have started using Dusseldorf airport more as it has better flights for where we are in the UK. Taxi to airport is about 26 euros. Rooms are generally a...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Callum C
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear Callum C, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Seestern. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrik Waldfried /...

Cheltenham, United Kingdom
Reviewed 9 November 2016 via mobile

I was booked in by the local organiser for a work related event. Short journey from the airport and very convenient local transport into town etc. Only B and B taken so can't comment much on food - breakfast was typical for the region. Clean, fresh, pleasant. No issues.

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Helpful?
Thank DrBob625
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear DrBob625, We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Seestern. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrik Waldfried / Hoteldirektor / General Manager

Dublin, Ireland
Reviewed 27 October 2016 via mobile

I have never stayed in a hotel where you book a standard room with a DOUBLE bed and you're presented with one pillow and a single size duvet. I don't care if there's just one person staying, I expect a double bed with the correct fittings! How cheap can you get?!! I'm in Düsseldorf every month for work, decided to...

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Helpful?
Thank leecphillips
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear leecphillips. Thank you for taking the time to review your visit at Mercure Düsseldorf Seestern. Your ratings and written feedback are very important to us as they help us in our continuous efforts to achieve the best service possible. We will forward your comments to the different departments so that we can work on getting better for the future....

Devon, United Kingdom
Reviewed 6 October 2016 via mobile

We have stayed here a few times and received great customer service,the front desk staff are brilliant, they even remembered us on our second stay and gave us a better room, we have pre booked dinner when booking online which is good value, but the menu is a small and limited but other than that it is a great hotel

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Helpful?
Thank steve e
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this review

Dear steve e. Thank you very much for the great feedback, the highly recommendation and the praise especially for our staff. We are very pleased, that you are satisfied with our service. We hope your next visit will be as pleasant as the previous one. Yours sincerely, Juliane Sternal – Assistant Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 4 star hotel Mercure Dusseldorf Seestern is located between the airport (5 km) and the city centre (3 km). It offers 160 airconditioned and soundproof rooms including suites and non smoking rooms. In addition, the hotel features 5 meeting rooms, aninternational restaurant, a hotel bar and a wellness area. Dusseldorf trade show centre is 3 km away. The banks of the Rhine are within walking distance. Enjoy an evening walk in the old town centre which is only 10 minutes from the hotel. ... more   less 

Additional Information about Mercure Hotel Duesseldorf Seestern

Address: Fritz Vomfelde Strasse 38, 40547 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: RM244 - RM1,659 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Duesseldorf Seestern 4*
Number of rooms: 160
Reservation Options:
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Hotel Style:
#22 Business Hotel in Dusseldorf
#29 Luxury Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Duesseldorf Seestern staff and other travellers.
4 questions
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Questions? Get answers from Mercure Hotel Duesseldorf Seestern staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room as close to the top floor as possible for the best views”
  • Spa - Steam room
  • Room 606
  • Sink and mirror
  • Sink
  • Toilet
  • Shower
  • Safe and closet
  • Television and refrigerator
 of 5 bubbles leel291, 4 Aug 2016 | Read review
“Avoid the rooms facing the front. The windows are soundproofed, but do not open them or it will be noisy.”
 of 5 bubbles 377mathiash, 2 Aug 2016 | Read review
“701 was good”
 of 5 bubbles milen78, 18 May 2016 | Read review
“Rooms facing the river view”
  • view from hotel room
 of 5 bubbles PRATHAPA, 10 Dec 2015 | Read review
“Book the Business package as it offers free internet connection as well as free mini-bar”
 of 5 bubbles filipeg257, 4 May 2015 | Read review
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