We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Ambassador Hotel

Save
Traveller (86)
Room & Suite (49)
Dining (16)
Overview
  • Excellent13%
  • Very good46%
  • Average28%
  • Poor7%
  • Terrible6%
Travellers talk about
“old town”(17 reviews)
“tea and coffee”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (321)
Filter reviews
147 results
Traveller rating
22
61
40
13
11
Traveller type
Time of year
LanguageEnglish
More languages
22
61
40
13
11
Show reviews that mention
All reviewsold townthe main train stationtea and coffeedefinitely stay here againrooms are smallweekend staydusseldorf hbfwalking distanceexcellent locationconvenient locationwi fihotel is locatedminibarcleanlinesskettlerhein
FilterEnglish
Updating list...
1 - 5 of 147 reviews
Reviewed 1 week ago via mobile

So landing at Dusseldorf I always avoid using the sky train and go down to the local train next to Car park 1. S11 is the train and is about 15 mins to main station. This hotel is minutes walk from main station. Booked a...More

Thank Garry M
Response from Centro H, Leiter Gästebetreuung at Best Western Ambassador HotelResponded 1 week ago

Dear Garry M, thank you very much for your kind review. It's great that you enjoyed your stay with us. We would be your hosts again. Sincerely, your Best Western Hotel Ambassador

Reviewed 3 weeks ago

I stayed there one night. Service was great and the hotel was spotlessly clean and the bed was very comfortable with choices of pillows. Perfect! I didn't have breakfast as I was leaving early. Hotels.com says there is only wifi in public areas. Not true....More

Thank DrMajlergaard
Response from Centro H, Leiter Gästebetreuung at Best Western Ambassador HotelResponded 3 weeks ago

Dear DrMajlergaard, thank you very much for your kind review. It's great that you enjoyed your stay with us. We would be your hosts again. Sincerely, your Best Western Hotel Ambassador

Reviewed 21 March 2018 via mobile

At any price. For business. Do not do it. The only positive thing is to be close to the main train station. For the rest : no park. Bad rooms. Triple price during exhibitions. Bad breakfast. Never again.

Thank everybreakingwave81
Response from Centro H, Leiter Gästebetreuung at Best Western Ambassador HotelResponded 26 March 2018

Dear everybreakingwave81 , Unfortunately, your reservation was only cancellable until 4.00 PM on the day of arrival. the cancellation was not until 5.30 p. m. So we have calculated your room according to contract. Best Regards Best Western Hotel Ambassador

Reviewed 3 February 2018 via mobile

Perfectly located hotel. All shops, tram , bus, train station within walking distance. Plenty of cheap and good restaurants around for all tastes... chinese Japanese Indian German Turkish etc to pick from. Free and good WiFi, TV, safe, minibar, tea facilities, clean rooms, no noise

Thank Alex V
Response from Centro H, Leiter Gästebetreuung at Best Western Ambassador HotelResponded 6 February 2018

Dear Alex V, thank you very much for your kind review. It's great that you enjoyed your stay with us. We would be your hosts again. Sincerely, your Best Western Hotel Ambassador

Reviewed 14 January 2018 via mobile

This was the worst experience I’ve ever had at a hotel. So much so it caused us to switch hotels regardless of how much money we lost. Where do I begin? Firstly, the location of the hotel is horrible. It may be close to the...More

Thank Laurenbatt
Response from Centro H, Leiter Gästebetreuung at Best Western Ambassador HotelResponded 15 January 2018

Dear Laurenbatt, thank you for your contributions and your constructive criticism. We regret that not much enjoyed your stay with us. For the inconvenience we apologize. Sincerely, your Best Western Hotel Ambassador

View more reviews
About
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
62
Price range
US$44 - US$137 (Based on Average Rates for a Standard Room)
Also Known As
Best Western düsseldorf
,
Best Western Dusseldorf
,
düsseldorf Best Western
Location
Germany > North Rhine-Westphalia > Dusseldorf > Friedrichstadt
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Free Parking
Spa
Bar/Lounge
Breakfast Available
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Room Service
Restaurant
Breakfast included
Pool
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
62
Price range
US$44 - US$137 (Based on Average Rates for a Standard Room)
Also Known As
Best Western düsseldorf
,
Best Western Dusseldorf
,
düsseldorf Best Western
Location
Germany > North Rhine-Westphalia > Dusseldorf > Friedrichstadt
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
62
Price range
US$44 - US$137 (Based on Average Rates for a Standard Room)
Also Known As
Best Western düsseldorf
,
Best Western Dusseldorf
,
düsseldorf Best Western
Location
Germany > North Rhine-Westphalia > Dusseldorf > Friedrichstadt
Add Photo Photos
Traveller (86)
Room & Suite (49)
Dining (16)
Questions & Answers
Ask a question
nor f
8 November 2017|
AnswerShow all 4 answers
Response from oggie2487 | Reviewed this property |
No iron in the room. Like a lot of hotels one might be available from reception. Enjoy your stay
0
Votes
Jihea P
27 July 2014|
AnswerShow all 2 answers
Response from BestWesternHotels | Property representative |
Hi, we will be happy to store your luggage after check-out. Thank you.
0
Votes
Room Tips
"Get a room towards the courtyard"
Read review
"Ask for room at back"
Read review
"I like the rooms that overlook the courtyard"
Read review
"Avoid Road Facing rooms for peaceful sleep."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing