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Mercure Hotel Duesseldorf City Center

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738 Reviews from our TripAdvisor Community

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Izmir, Turkey
Reviewed 3 weeks ago

Mercure Hotel is the heart of the city . super close to main train station which also near the airport .. you can easily reach biggest shopping malls and places from this hotel .. Hotel is clean and good .. if you will stay in Duesseldorf you can think this place for your stay ..

Thank Barizm
Sven_Schlueter, Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Thank you very much für the top review and the very positive remarks on the location and an the hotel. We are very pleased that you enjoyed your overall stay with us. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Sven Schlüter General Manager

Greater London, United Kingdom
Reviewed 3 weeks ago

Was in Dusseldorf for Karnival so wanted a hotel away from the Altstadt but close enough to be able to walk to. It is close to the Main Rail Station and the U-Bahn and that is about 5 mins or you can walk into the Altstadt in about 25 mins. The room was a Single Room, it was small but...

Thank Mark B
Sven_Schlueter, Manager at Mercure Hotel Duesseldorf City Center, responded to this review

I hope you liked the Karnival?! Thank you very much for the amazing feedback. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their...

Reviewed 3 weeks ago

Check -in was OK...When we arrived around 14:00 the extra bed was not in the room; after informing reception and housekeeping the bed arrived at night.. How come a minibar does not exist in a 4 star hotel? Next morning we have been waken up eary at 08:00 by housekeeping for cleaning.. I made reservation for 3 people but there...

Review collected in partnership with Mercure Hotels
Sven_Schlueter, Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Thank you for your feedback, which is an important component toward long lasting and continuously improving quality services. I would like to offer my sincere apologies for the faults and human errors regarding the room facilities and the house-keeping. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We would be...

Hong Kong
Reviewed 4 weeks ago

Breakfast delicious, traffic convenient(from Central Station to hotel by walk within 5 mins), staffs nice and friendly, nearby the supermarkets, extra bed are ready when checked in. However, lift was small and the main concern is no fridge in the room.

Review collected in partnership with Accorhotels.com
Thank Petty Y
Leeds, United Kingdom
Reviewed 5 weeks ago

My partner and I have just returned from a long weekend stay at the Mercure Dusseldorf City Centre Hotel. We stayed four nights, from Thursday to Monday and arrived for check in early in the evening. Check in was straight forward, and we were given keycards for a room on the fifth floor overlooking the front of the hotel. The...

1Thank Sunmagic
London, United Kingdom
Reviewed 5 February 2017 via mobile

This hotel is located close to the main station only about a 2 min walk away. The single room i got as tiny with a cosy bathroom. Doesn't feel like a 4 star hotel as advertised by mercure. There is no facilities other than a restaurant. The room was pretty quiet. Plug in Bath didn't work well with leakage so...

Thank philiplk
Helsinki, Finland
Reviewed 3 February 2017

I have stayed here several times. Hotel is nice and sometimes you can get an upgrade with Platinum status. This time I have ordered a "Privilege Suite with king-size bed ". When I claimed at reception, that I do not have any king size bed, but twin bed put together, the person in reception did not take this seriously. It...

Review collected in partnership with Accorhotels.com
Thank Timo S
Frinton-On-Sea, United Kingdom
Reviewed 19 January 2017

The city was far more interesting than we had anticipated. This hotel although located in good position for railway station was some distance from the old town. The hotel was good,except on one day the tea/coffee cups etc were not cleaned. Also our room was large and well appointed but who thought of putting a frosted glass door on the...

Review collected in partnership with Accorhotels.com
Thank clintstrutt
Tallinn, Estonia
Reviewed 17 January 2017

I've stayed in different countries Mercure hotels and I booked this one because I expected stable quality. Unfortunately this hotel is off date and my room was not clean. Dust and cookie crumbs on the desk, dust everywhere, hair dryer was sticky so I really didn't feel good using it. I could hear people talking in their rooms... Only positive...

Review collected in partnership with Accorhotels.com
Thank helinas2017
Jakarta, Indonesia
Reviewed 11 January 2017

Love the hotel. Located near the train station from airport. 10 minutes walks to the old city. The breakfast was excellent. The croissant was super! The room size is ok, not really spacious but good..

Review collected in partnership with Accorhotels.com
Thank willysis
Sven_Schlueter, General Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Thank you very much for your great feedback and sharing your experience! Best regards, Sven Schlüter General Manager

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  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Hotel Duesseldorf City Center offers 163 rooms and is located in the heart of Dusseldorf between the main railway station and the renowned Konigsallee 800 m away. Providing ideal access to the exhibition centre and the international airport just 10 km away, the Mercure hotel also features the Apero bar, the Quatre Saisons brasserie, a terrace and three conference rooms. ... more   less 

Additional Information about Mercure Hotel Duesseldorf City Center

Address: Am Stresemannplatz 1, 40210 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf > Stadt-Mitte
Price Range: RM291 - RM1,829 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Duesseldorf City Center 4*
Number of rooms: 163
Reservation Options:
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Also Known As:
Mercure Hotel Duesseldorf City
Mercure Duesseldorf City Center
Mercure Hotel düsseldorf
Hotel Style:
#35 Luxury Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Duesseldorf City Center staff and other travellers.
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Questions? Get answers from Mercure Hotel Duesseldorf City Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room at the back”
 of 5 bubbles markbG9007PC, 28 Feb 2017 | Read review
“Can not fixe the room temperature even I closed it was very warm inside.. ”
 of 5 bubbles MCAN_ISTANBUL, 24 Feb 2017 | Read review
“Rooms facing the back of the building are quieter”
 of 5 bubbles Otherguru, 8 Dec 2016 | Read review
“Go for the Appartmenthaus!”
 of 5 bubbles Gelim, 14 Nov 2016 | Read review
“Choose a room towards the backyard.”
 of 5 bubbles 302geira, 28 Sep 2016 | Read review
5 of 5