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Mercure Hotel Duesseldorf City Center

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Traveller (259)
Room & Suite (112)
Dining (15)
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Overview
  • Excellent22%
  • Very good45%
  • Average23%
  • Poor7%
  • Terrible3%
Travellers talk about
“old town”(28 reviews)
“train station”(21 reviews)
“main station”(14 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (893)
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34
15
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All reviewsold towntrain stationmain stationcoffee machinenice hotelmin walkdouble roomexcellent locationbreakfast was excellentan upgradefresh fruitcomfortable staynice roomconvenient locationbusiness tripbars and restaurantscity
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21 - 25 of 379 reviews
Reviewed 6 November 2017

We have just returned from a half term trip to Dusseldorf. We selected this hotel due to the proximity to the main railway station. What a good choice it proved to be. Everything was first class and I would highly recommend the hotel if you...More

Review collected in partnership with Accorhotels.com
Thank Austin B
Response from Sven_Schlueter, Manager at Mercure Hotel Duesseldorf City CenterResponded 7 November 2017

Thank you so much for this great review and the highly recommendation. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. We are very happy that you felt so comfortable with us and...More

Reviewed 2 November 2017

Good hotel at Dusseldorf city. Walking distance from Dusseldorf main train station. Nearby there is a lot of restaurants. Halal food restaurants are nearby too. Good service. Rooms are spacious and clean.They upgraded my room, being Accor Platinum Member.More

Review collected in partnership with Accorhotels.com
Thank Selva1964
Response from Sven_Schlueter, Manager at Mercure Hotel Duesseldorf City CenterResponded 4 November 2017

It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and positive feedback on the service in particular. Your comments encourage us to continue to provide the best possible services for our guests. We...More

Reviewed 28 October 2017

It is the second time. I Always love this hotel. A very nice hotel with attentive staff. Is located closely the city. But in a very quite place. The place has a very nice restaurant which have many varieties of food.More

Thank sujithgunawardhana
Response from Sven_Schlueter, Manager at Mercure Hotel Duesseldorf City CenterResponded 2 November 2017

Thank you so much for the amazing comments. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. We are very happy that you felt so comfortable with us and that you really enjoyed...More

Reviewed 26 October 2017

The location is convenient because it's just a 5 minute walk to the central station. At the same time the neighborhood is terrible and feels unsafe. The hotel could use some renovation and at close to 70EUR/night breakfast should be included.More

Thank Andre V
Response from Sven_Schlueter, Manager at Mercure Hotel Duesseldorf City CenterResponded 28 October 2017

Thank you for the feedback.We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. We hope that you will give us the opportunity to better serve you in the near...More

Reviewed 23 October 2017

so what to start with, you sent me an invitation for on-line registration which i accepted and have register also mention that expect to arrive midday , and did so! but room was not ready, no problem for me, i left my luggage and went...More

Thank Ася У
Response from Sven_Schlueter, Manager at Mercure Hotel Duesseldorf City CenterResponded 24 October 2017

I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. It sure looks like there were some major flaws within our reservations department including the check-in/check-out procedures. Sorry to also learn that our breakfast variety was less than your satisfactory....More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Business Centre with Internet Access
Concierge
Banquet Room
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$80 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Luxury Hotel in Dusseldorf
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$80 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Luxury Hotel in Dusseldorf
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (259)
Room & Suite (112)
Dining (15)
Questions & Answers
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A67W
27 October 2016|
AnswerShow all 7 answers
Response from Sven_Schlueter | Property representative |
If the Privilege is still too small for you you can buy an upsell direct in the hotel. Great offer - Privilege Suite for additional 40€!
1
Vote
VixyPixy
30 August 2016|
AnswerShow all 4 answers
Response from Buddhatraveller | Reviewed this property |
I'd ask the hotel directly. That is their job after all. And this one has verry good service so I would not hesitate to ask.
0
Votes
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Prigurt
15 June 2016|
AnswerShow all 10 answers
Response from abneez | Reviewed this property |
Hi Prigurt, From my experience, it was quite quiet in this neighbourhood. No bad traffic even. Only few parking spots. Somehow I didn't see this as real city centre. (no shopping street/malls but just normal shops and a lot... More
2
Votes
Room Tips
"Go for the bigger rooms"
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"As there's a tram line and busy road at the front, if you want a quiet room, ask for one overlooking the..."
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"Some rooms have bath others don’t."
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"don't take a room at the street site."
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