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Novotel Dusseldorf City West

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Traveller (110)
Room & Suite (28)
Dining (7)
Overview
  • Excellent24%
  • Very good50%
  • Average20%
  • Poor4%
  • Terrible2%
Travellers talk about
“business hotel”(22 reviews)
“business trip”(15 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (669)
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55
99
46
10
9
Show reviews that mention
All reviewsbusiness hotelbusiness tripbusiness districtthe hotel's restaurantpublic transportnice hotelstaff at receptionspent two nightstram stoproom servicequick checkexhibition centrerooms are spaciousbreakfast buffetrhine riverhotel is locatedconvenient location
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1 - 5 of 219 reviews
Reviewed 22 April 2018

Nice large business hotel some miles from Dusseldorf centre. It's a 10 minute walk to the tram that takes you to the centre in about 15 minutes. The room was pleasant and internet worked well. The breakfastbuffet was large with lots of tasty choices Staff...More

Thank SeimenBurum
Response from Annick R, Leiter Gästebetreuung at Novotel Dusseldorf City WestResponded 16 May 2018

Dear novotel guest, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West and recommending us to other travelers. Your positive comments are a great motivation for our staff. We hope to see you soon again. Sincerely, Annick Richard Executive...More

Reviewed 12 February 2018

It is my second time in this hotel. This time I stayed little longer. It is a very good hotel. Specualy the food and also the room space. The locatio is very nice. calm and quite. In the other site of the river, not very...More

Thank sujithgunawardhana
Response from Annick R, Leiter Gästebetreuung at Novotel Dusseldorf City WestResponded 16 May 2018

dear novotel guest, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West and recommending us to other travelers. Your positive comments are a great motivation for our staff. We hope to see you soon again. Sincerely, Annick Richard Executive...More

Reviewed 22 January 2018

This hotel is well located. Not so far from the airport. The bar and restaurant are good. There is a parking. Good room, confortable, clean and good people. I really enjoyed my stay. I recommend and will come back.More

Review collected in partnership with Accorhotels.com
Thank joaquim_sequeira
Response from Annick R, Manager at Novotel Dusseldorf City WestResponded 31 January 2018

Dear Joaquim, thank you very much for your review and the recommendation of our hotel. We are pleased that you enjoyed your stay with us. We would be happy to welcome you again as our guest any time soon. With best regards, Annick Richard /...More

Reviewed 11 December 2017

We were on a Euro tour with the group and this was the hotel I found very spacious and clean amongst all the hotels we have stayed. If you are on a short trip or might be business, this is a 3-star hotel with 5...More

2  Thank JoanneGonz24
Response from h3279-am, Supervisor Front Office at Novotel Dusseldorf City WestResponded 10 January 2018

Dear Joanne, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West. I will share your comments with our team. I am sure that this feedback will serve as an encou-ragement to all of our staff as we strive to...More

Reviewed 16 November 2017 via mobile

€280 for a room .. which had nothing, but nothing special, actually it's former ibis standard and not Novotel. Carpet in the corridors of the rooms are dirty, rooms are sadly old. Even whilst trade show period this is not worth its money.More

Thank Stefano E
Response from h3279-am, Manager at Novotel Dusseldorf City WestResponded 21 November 2017

Dear Stefano, thank you very much for your stay. We regret that you were not satisfied with our services. Our highest aim is it to enable our guests a pleasant stay. We take your criticism seriously and use it to constantly improve our services. The...More

View more reviews
About
Description
The Novotel Dusseldorf City West is located in the Seestern business center, 4 km from the city center and 6 km from the airport and exhibition area. 232 rooms, 11 multifunctional conference rooms, a ...More restaurant and a bar as well as a fitness center with sauna and steam bath makes you enjoy your stay at our 4 star hotel. Business and leisure travellers appreciate the good transport connections to the city center as well as the good connecting with the motorway nearby. Less
Hotel class
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Luxury
,
Business
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Luxury
,
Business
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Luxury
,
Business
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Luxury
,
Business
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (110)
Room & Suite (28)
Dining (7)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"Upper levels are good in terms of view"
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"Higher floors better but no real change in size of rooms - marginally better toiletry - don't bother..."
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"Top floor is best"
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"All rooms i got look similar. 6-7th floor appear to be more fresch."
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