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05/02/2018 06/02/2018
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    Novotel Dusseldorf City West

    Niederkasseler Lohweg 179, 40547 Dusseldorf, North Rhine-Westphalia, Germany
    011 49 4921 1520600
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    05/02/2018 06/02/2018
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    US$151
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    Traveller (105)
    Room & Suite (20)
    Dining (5)
    Overview
    • Excellent24%
    • Very good50%
    • Average20%
    • Poor4%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    4.0 Star Hotel
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    Offers from Novotel Dusseldorf City West
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    Rooms
    5 Feb6 Feb
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (647)
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    1 - 5 of 216 reviews

    Hotel's Favourite
    Reviewed 11 December 2017

    We were on a Euro tour with the group and this was the hotel I found very spacious and clean amongst all the hotels we have stayed. If you are on a short trip or might be business, this is a 3-star hotel with 5...More

    1  Thank JoanneGonzaga2430
    Response from h3279-am, Supervisor Front Office at Novotel Dusseldorf City WestResponded 1 week ago

    Dear Joanne, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West. I will share your comments with our team. I am sure that this feedback will serve as an encou-ragement to all of our staff as we strive to...More

    Reviewed 16 November 2017 via mobile

    €280 for a room .. which had nothing, but nothing special, actually it's former ibis standard and not Novotel. Carpet in the corridors of the rooms are dirty, rooms are sadly old. Even whilst trade show period this is not worth its money.More

    Thank Stefano E
    Response from h3279-am, Manager at Novotel Dusseldorf City WestResponded 21 November 2017

    Dear Stefano, thank you very much for your stay. We regret that you were not satisfied with our services. Our highest aim is it to enable our guests a pleasant stay. We take your criticism seriously and use it to constantly improve our services. The...More

    Reviewed 14 November 2017 via mobile

    Have only stayed here on business and it is a good, clean, quick hotel; small plus they give you plenty of pillows. There are several restaurants within walking distance, Tram stop right next to it, taxis permanently wait outside and about €25 from the airport....More

    Thank Harshal V
    Response from h3279-am, Manager at Novotel Dusseldorf City WestResponded 21 November 2017

    Dear Harshal, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive a positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as...More

    Reviewed 13 November 2017 via mobile

    Our stay was a nightmare!!! Checked in, the hotel room smelled like tobacco, we changed rooms without any help and two toddlers and 4 pieces of luggage. First night was ok. Second night, the room was not cleaned, according to hotel there was a do...More

    Thank Ana Maria M
    Response from h3279-am, Manager at Novotel Dusseldorf City WestResponded 21 November 2017

    Dear Ana Maria, unfortunately you were not satisfied with your stay and the services in our hotel. We are really sorry about it and we do apologize. Our highest aim is it to enable our guests a pleasant stay. We take your criticism seriously and...More

    Reviewed 11 November 2017 via mobile

    Spent two night at Novotel am Seestern in Düsseldorf and cannot complain. Relatively high standards and a helpful staff. Comfortable room (501) with everything you need except maybe an ironing board. Would have preferred to have my towels changed, and also a keycard that didnt...More

    Thank Martin I
    Response from h3279-am, Manager at Novotel Dusseldorf City WestResponded 21 November 2017

    Dear Martin, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive a positive feedback. We have actually no ironing board in room but of course on demand, so please do not hesitate...More

    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$62 - US$192 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #33 Luxury Hotel in Dusseldorf
    • #41 Business Hotel in Dusseldorf
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Accorhotels.com, Expedia, Hotels.com, Travelocity, Priceline, Orbitz, Cancelon, HotelQuickly, TripOnline SA, Evoline ltd and getaroom.com so you can book your Novotel Dusseldorf City West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Germany >
    • North Rhine-Westphalia >
    • Dusseldorf
    • Also Known As
    • Novotel Dusseldorf City West Hotel ,
    • Novotel Hotel düsseldorf ,
    • Accor Duesseldorf City West ,
    • düsseldorf Novotel
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    Traveller (105)
    Room & Suite (20)
    Dining (5)
    Hotel & Grounds (101)
    Bathroom (7)
    Nearby
    Nearby HotelsSee all 239 hotels in Dusseldorf
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    Nearby Restaurants
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    Questions & Answers
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    Room Tips
    "Higher floors better but no real change in size of rooms - marginally better toiletry - don't bother..."
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    "Top floor is best"
    Read review
    "All rooms i got look similar. 6-7th floor appear to be more fresch."
    Read review
    "Ask for non-smoking if you are not a smoker"
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