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The lady who made our check-in was not friendly at all, it seems that she didn't want to work and she wanted to charge us twice as she didn't check that we already paid before arrival.
The lady who made our check-out never said hello...More
Thank Nicolas E
Response from Gabriele K, Leiter Gästebetreuung at Hotel Novalis DresdenResponded 2 weeks ago
We are very sorry for those inconveniences. Normally, our guests get free wifi codes for each device. Also, you can receive different pillows than those that are in the rooms at the reception. I will talk to my staff about the welcoming and the cleaning...More
Location of the hotel was ok for us, you need to walk about 20 minutes to bus stop or 30 to trams. The neighborhood is very nice and peaceful. Room service is ok. You can buy daily tickets for all means of transport at the...More
Response from Gabriele K, Leiter Gästebetreuung at Hotel Novalis DresdenResponded 16 September 2016
Thank you for your oppinion.
We hope we see you soon.
Your Hotel Novalis team :)
After a long drive from the UK we arrived at the hotel looking forward to some much required rest only to find that our room was no longer available due to a double booking. Ok they had arranged another hotel 15- 20 mins drive away...More
Not so close to the city center, it is a quite hotel. The room was very nice and comfortable, There is free wifi, but in the room (in the ground floor) the signal was very weak. The room had a good size and a not...More
US$49 - US$96 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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