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Gran Hotel Elba Estepona & Thalasso Spa

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Gran Hotel Elba Estepona & Thalasso Spa
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1,605 Reviews from our TripAdvisor Community

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Showing 672: English reviews
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Bracknell, United Kingdom
Reviewed 1 week ago NEWvia mobile

The staff make this a 5 star hotel. Their attentiveness is commendable hence our return visits for the past 4 years. Special thanks to Ralph at the bar and Pedro in the restaurant. The standard and variety of the food is excellent at every sitting. If you are looking to be pampered during your stay the Spa facilities will help...

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Helpful?
Thank sandra w
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear sandra w, thank you very much for selecting our Elba Estepona Gran Hotel & Thalasso Spa ***** as your resort of preference on Andalucía. We are glad that you enjoyed your stay with us and that you took the time to write a positive review about our hotel. Since we firmly believe that every single detail is part of...

england
Reviewed 1 week ago

Mixed feelings on this hotel. Nice reception staff offered a drink on arrival. Booked a suite but bit disappointed with the room bit tired looking lots of dust bathroom shower plastic and needed updating. Only one towel each and one thin face cloth.The temp in the resort was very cool as early in the season so the room was cold...

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Helpful?
Thank geminigirlengland
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear geminigirlengland, Thank you for taking the time to post your comments about your stay at the l Elba Estepona Gran Hote & Thalasso Spa. Our client’s feedback is a remarkable device which help us to improve our service and standards every day. We are really sorry to know that not all your expectations were not meet and we wish...

Crowborough, United Kingdom
Reviewed 1 week ago

Only stayed one night in Jr Suite - all you could ask for, brilliant. Huge bedroom and bathroom in three sub-rooms. Food was ridiculously expensive 40 euros a head for a canteen style self service without drinks.

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Helpful?
Thank Karen D
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Karen D, thank you for your visit and for taking the time to evaluate your recent stay with us on Tripadvisor. We have carefully read your review and taken them into serious account. We work very hard and we always welcome any sort of feedback as it helps us to improve our services and take neccesary measures wherever required....

Shaftesbury, United Kingdom
Reviewed 1 week ago

Check in was quick and efficient, the room exceeded my expectations along with the balcony and the fantastic view, the indoor pool & spa were very good, food excellent in bar & restaurant, all the staff I encountered were couteous, helpful & friendly, I had no complaints at all. Wonderful break.

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Helpful?
Thank Bubbles1962
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Bubbles1962, Thank you for having chosen our resort for your holiday and for your valuable time spent on this online review. I’m pleased to learn that you have enjoyed the hotel facilities and service offer and we would be definitely happy to welcome you back in the future. Please do not hesitate to contact us prior to your reservation,...

Reviewed 2 weeks ago

i love this hotel really very nice food any time of the day they have very nice closed pool and open and they have very good beach the room are really beg and the thing i like a lot is the rooms and the way you enter the rooms it fells you are at home

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Helpful?
Thank Tony C
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Tony C, Thank you for your kind recommendations of the Elba Estepona Gran Hotel &Thalasso Spa*****. We are delighted to learn that your time spent here was enjoyable and that you liked our spacious rooms. This together with the friendliness of my team are the real assets of the hotel. It would be a pleasure to host you in...

Gibraltar
Reviewed 2 weeks ago

Friendly staff and good breakfast, relaxing spa and quiet also near to the town area by taxi about 5 minutes drive It has an indooor pool for winter or colder days and a large lobby bar to have drinks If you choose half board the evening dinnner buffet is good and plentiful In peak summer dates it is quite expensive...

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Helpful?
1Thank 535matthew
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear 535matthew , I have just read your wonderful review over our hotel and I just want to thank you for your lovely words. We are very proud of your recognition . We thank you for your comments and we hope you will visit us again. Kind regards, Juan Manuel Galán General Manager

Royal Tunbridge Wells, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here in September for 4 nights, the weather was sunny in the day with a slight chill in the evening. Would need a taxi to get into Estepona, we hired a car from Centrauno (would recommend this company). Breakfast was very busy and no one seemed to check if we'd paid for it or not. Seemed under staffed, but...

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Helpful?
Thank emmalouisclaire
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear emmalouisclaire , Thank you for your amazing comments! We are so happy to know that you had a great vacation with us! It certainly makes us want to continue to improve everyday!! Know that our guests have a great vacation makes us feel very happy and proud of our job. We have shared your review with all staff the...

Reviewed 4 weeks ago via mobile

This is a lovely hotel, very spacious rooms, two showers two sinks plus a bath and separate dressing area. Staff very helpful, spa pool ok, but the treatment rooms (sauna, steam rooms) not hot enough for me. Ladies be warned you have to wear a swim hat. Breakfast ok, enough of the usual choice. The big downside for our trip...

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Helpful?
Thank Linda G
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Linda G , Thank you very much for taking the time to evaluate our hotel on Tripadvisor and help other travelers make a wise choice. We are proud of you comments and knowing that we have contributed to enhance your holiday experience makes us very happy. We are aware that a satisfied costumer is the best ever publicity we...

Market Harborough, United Kingdom
Reviewed 17 February 2017

We were there for 14 days on half board. Breakfasts were good, evening meals were average to very poor and so we ate out frequently and well. Not quite the idea! There are 71 TV channels, NOT ONE of which provided English language entertainment. Lots of news channels, Al Jazheera, Dubai TV etc, but not bothered about catering for Brits!...

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Helpful?
Thank barry c
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear barry c, First of all we would like to say thank you for taking the time to publish a review on your recent stay with us. We are happy to read that you particulary liked our friendly staff and the way our general areas are always kept in inmaculate shape. On the other hand we are very sorry to...

Oakham, Royaume-uni
Reviewed 14 February 2017 via mobile

We visited early February so we were able to see just how vast this hotel is; we rattled around getting frequently lost. It occupies a fine position on the sea front with busy road behind. We had 5 days there and we liked the place although we decided not enough to revisit . 2 things of note : firstly the...

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Helpful?
Thank STC12345
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear STC12345, Thank you for taking the time to write such a complimentary review on your recent stay with us at the Elba Estepona Gran Hotel & Thalasso Spa ***** We are glad to read your comments have shared your review with all staff the Elba Estepona Gran Hotel & Thalasso Spa ***** and we would like to have the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Gran Hotel Elba Estepona & Thalasso Spa

Address: Urbanizacion Arena Beach | Carretera Estepona - Cadiz, Km 151, 29680, Estepona, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Estepona
Price Range: RM616 - RM1,118 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Hotel Elba Estepona & Thalasso Spa 5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Gran Hotel Elba Estepona & Thalasso Estepona
Gran Hotel Elba Estepona And Thalasso Spa
Gran Hotel Elba Estepona & Thalasso Spa Spain - Costa Del Sol
Hotel Style:
#2 Family Hotel in Estepona
#3 Romantic Hotel in Estepona
#4 Luxury Hotel in Estepona
#5 On the Beach Hotel in Estepona
#5 Spa Hotel in Estepona
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Elba Estepona & Thalasso Spa staff and other travellers.
78 questions
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Carlisle, United Kingdom
8 months ago
Preston, United Kingdom
over a year ago

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Questions? Get answers from Gran Hotel Elba Estepona & Thalasso Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view is perfect”
 of 5 bubbles Bubbles1962, 16 Mar 2017 | Read review
“Floors 5 are quieter”
 of 5 bubbles 535matthew, 11 Mar 2017 | Read review
“make sure your sea view is not obscured”
 of 5 bubbles barryc547, 17 Feb 2017 | Read review
“Choose a sea view with a balcony.”
 of 5 bubbles goddardbronwyn, 2 Feb 2017 | Read review
“All Rooms are sea-facing, but Junior Suites on Floor 6 are exceptional.”
 of 5 bubbles Traveller19191919, 29 Jan 2017 | Read review
5 of 5