We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Gran Hotel Elba Estepona & Thalasso Spa

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Gran Hotel Elba Estepona & Thalasso Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,554 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Gran Hotel Elba Estepona & Thalasso Spa
See the most recent reviews
Showing 656: English reviews
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 January 2015

We stayed for couple of nights after Christmas on half board basis. After we checked in we went to our room to get some rest. Ten minutes later the bathroom start getting bad and strong cigarette smell from the ventilation duct and reception was called. They sent a housekeeper which checked the bathroom and reported back.Few minutes later the receptionist... More 

Helpful?
1 Thank Y H
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Y H, Thank you for deciding to share your feedback on your Estepona’s holiday. I appreciate your comments and I speak on behalf of all my team if I say how pleased we are that you enjoyed the time here. Your opinion is important to us and we are happy that we have achieved to meet expectations of an... More 

Luneburg, Germany
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 December 2014

We spent a great 2 weekends and we wee Lucky to get a room on the top floor with an amazing view of Estepona on the left and in the distance the rock of Gibraltar on the right, Reception, housekeeping and service were great, helpful and lovely, maintenance was a little patchy..towel heater did not work. Toilet brush missing on... More 

Helpful?
1 Thank Krautinandabout
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear guest, Thank you for posting your holiday feedback on Tripadvisor. I’m happy that you enjoyed the views which most part of the rooms have really spectacular. I’m pleased to learn that you have enjoyed the hotel facilities and service offer and we would be definitely happy to welcome you back in the future. Please do not hesitate to contact... More 

Maidstone, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 November 2014

We stayed at Gran Elba 3rd of November till 20th of November, It was absolutely fantastic, the staff were really lovely, they couldn't do enough for you, really friendly. the food was delicious. the situation was beautiful right on the beach with a lovely little promenade. well worth a visit!!!!! Mr and Mrs Ayton.

Helpful?
2 Thank Frankie A
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Guest Thank you, thank you, thank you for your amazing comments! We are so happy to know that you had a great vacation with us! It certainly makes us want to continue to improve everyday!! Know that our guests have a great vacation makes us feel very happy and proud of our job. We have shared your review with... More 

York, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 November 2014

We have just returned from a holiday in Spain staying at the Gran Hotel Elba. Well we were extremely happy with the location and the hotel itself. Not realising it was 5 star , for the price we paid for the holiday the room tariff was well below any 5 - star in the UK. They upgraded us to a... More 

Helpful?
1 Thank Jeff T
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Jeff T , Thank you for posting your review on Tripadvisor. We appreciate your first hand feedback and are happy that Elba Estepona was a perfect spot for your relaxing holiday. Hopefully we will have the opportunity to host you in the future again. Best regards Juan Manuel Galán General Manager More 

Amsterdam
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 November 2014

Excellent location for a holiday stay. Complicated lift systems, confusing layout of the hotel; I got lost looking for the breakfast room. Once you know your way around, it's a fine hotel. Reception staff is very helpful. Restaurant staff doesn't have a clue, but are friendly. The pools and beach are great. Unfortunately my stay was too short to visit... More 

Helpful?
Thank TinekevR v
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear TinekevR v , In the first place we would like to thank you for having chosen the Gran Hotel Elba Estepona as your holiday resort for your vacation on Estepona. Your lovely review reflects that you had a really good time and we can only say that we feel honored by your words of praise. One of the main... More 

Gibraltar, null, Gibraltar
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 November 2014

Spent a weekend in an all inclusive basis and it left much to be desired. The Junior Suite was relatively large but bathroom cleanliness was not to its best. The food was not up to a five star standard, very basic and not impressed in the least. The staff were very friendly but on the second day of spa treatment... More 

Helpful?
2 Thank Carla Z
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Carla Z , Thank you for taking the time to comment on your very recent holiday with us. I’m sorry that we dissapointed you. The lack of our assistance and problem resolution on the food/housekeeping and Spa issues is unacceptable and I wish to deeply apologize for it. It’s obvious that we failed and I’m truly sad to learn... More 

Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 November 2014

Visited the hotel at the end of October 2014. This hotel is exceptionally relaxing with some great amenities. The restaurant for breakfast and the selection of food is brilliant and I challenge anyone not to be happy with the food on offer, good attentive staff as well. The pool area is spotlessly clean, however I have to say the water... More 

Helpful?
1 Thank Stuart G
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Stuart G , Thank you for scoring us on Tripadvisor. We are delighted that you have enjoyed our facilities and moreover, the genuine attitude of our team. We are currently working with the local supplier on the range of English spoken TV channels, following your and many other guests’ suggestions. We hope to have the opportunity to greet you... More 

UK
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 November 2014

Just back from two week stay. Clean room, great sea view, helpful and efficient staff. Out of town location but short drive to center. A couple of resturants and shops within walking distance. We had a nice relaxing break.

Helpful?
1 Thank mtn963
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear mtn963 , Thank you for sharing your positive experience from Gran Hotel Elba Estepona & Thalasso Spa. I’m pleased to learn that you thoroughly enjoyed it. Warm regards, Juna Manuel Galán General Manager More 

Southampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 October 2014

We went to his hotel for a four day break on 17th October and we had high hopes. It is a long way from the airport .. We were on the bus for 1.5 hours. When we arrived we were checked in but weren't given a welcome drink. No matter ... We were told we had an upgrade! The suite... More 

Helpful?
3 Thank JulienJez
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear guest, Thank you for taking your valuable time for commenting on your holiday with us. I’m sorry to learn that spending time at our hotel was such a dreadful experience for you, and we didn’t live up to your expectations in any aspect. I’m sad to see that you didn’t use the opportunity to speak to us during your... More 

london
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 October 2014

The last time I visited this hotel about 2/3 years ago I have to say it was a bit of a disaster! However I decided to give it another chance given it is so convenient for my visits to this area of Spain. What a difference a couple of years can make. They must have new management or something as... More 

Helpful?
1 Thank LondonDuke
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear LondonDuke , Thank you for sharing your positive feedback with us. We are eager to learn that you have chosen our Hotel for a second time in a row and that we have exceeded the previous expectations. We are looking forward to seeing you in the future! Best regards, Juan Manuel Galán General Manager More 

1,065 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (710)
Viewed
Room/Suite (120)
Viewed
View from Room (59)
Viewed
Bathroom (50)
Viewed
Hotel & Grounds (126)
Viewed
Family/Play Areas (10)
Viewed
Pool/Beach Area (101)
Viewed
Dining (48)
Viewed
Other (196)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (352)
Viewed
Amenities (38)
Viewed
Beach (24)
Viewed
Children's Pool (9)
Viewed
Deluxe Double Room (56)
Viewed
Indoor Pool (21)
Viewed
Junior Suite (71)
Viewed
Pool (26)
Viewed
Dining (25)
Viewed
The Hotel (82)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (3)
Viewed
Hotel & Grounds (1)
Viewed
Dining (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Estepona hotels
13.8 km away
Occidental Estepona Thalasso & Spa
13.5 km away
IBEROSTAR Costa del Sol
IBEROSTAR Costa del Sol
#3 of 36 in Estepona
423 reviews
16.3 km away
Marriott's Playa Andaluza
Show Prices
Show Prices
Show Prices
1.5 km away
H10 Estepona Palace
H10 Estepona Palace
#9 of 36 in Estepona
1,191 reviews
0.8 km away
Hotel Fuerte Estepona
Hotel Fuerte Estepona
#4 of 36 in Estepona
761 reviews
15.8 km away
Senator Banus Spa Hotel
Senator Banus Spa Hotel
#6 of 36 in Estepona
596 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Gran Hotel Elba Estepona & Thalasso Spa

Address: Urbanizacion Arena Beach | Carretera Estepona - Cadiz, Km 151, 29680, Estepona, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Estepona
Price Range: RM593 - RM967 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Hotel Elba Estepona & Thalasso Spa 5*
Number of rooms: 204
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, HotelTravel.com, Priceline, Travelocity and Odigeo so you can book your Gran Hotel Elba Estepona & Thalasso Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Hotel Elba Estepona & Thalasso Estepona
Gran Hotel Elba Estepona And Thalasso Spa
Gran Hotel Elba Estepona & Thalasso Spa Spain - Costa Del Sol
Hotel Style:
#2 Family Hotel in Estepona
#3 Romantic Hotel in Estepona
#4 Luxury Hotel in Estepona
#5 On the Beach Hotel in Estepona
#5 Spa Hotel in Estepona
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Elba Estepona & Thalasso Spa staff and other travellers.
64 questions
Ask a question
Carlisle, United Kingdom
4 months ago
Preston, United Kingdom
9 months ago

See all questions (64)

Questions? Get answers from Gran Hotel Elba Estepona & Thalasso Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a sea view which is very beautiful”
  • footprint on bedroom wall
  • no handles on wardeobe key kept dropping out and you had to use your nails to open doors
  • the pics are a selection of our room, bathroom and view (hopefully if Ive uploaded correctly)
  • beautiful view
  • this is only one section of the room which had lots of bad marks on the walls
 of 5 bubbles 1Mags, 16 Nov 2016 | Read review
“Room 215 overlooks the gardens and sea; the balcony is very private and a great sun trap in the morning”
 of 5 bubbles 321margaretd, 2 Nov 2016 | Read review
“sea view wonderful”
 of 5 bubbles 8sd2016, 30 Oct 2016 | Read review
“go for a junior suite”
 of 5 bubbles 418beckyv, 17 Oct 2016 | Read review
“All rooms face the sea”
 of 5 bubbles BobbieR275, 12 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay