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Gran Melia Don Pepe

1,882 reviews
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Traveller (701)
Room & Suite (353)
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Overview
  • Excellent68%
  • Very good22%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“red level”(192 reviews)
“t bone”(56 reviews)
“cappuccino bar”(25 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Gran Melia Don Pepe
Offers & Announcements: Up to 15% MeliáRewards
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Reviews (1,882)Write a Review
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All reviewsred levelt bonecappuccino barclarins productsoyster bartbonered glove servicesea viewold townbali bedspool areastar hotelpuerto banusbreakfast buffetpool staffjunior suitemediterranean sea
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311 - 315 of 1,020 reviews
Reviewed 1 June 2016

The hotel is not a 5-star hotel more like a 4-star but the price is like a 5-star hotel. The rooms and bathrooms are small. Becaus of the hard floors the charis is making a lot of nice. The pool area is really nice and...More

Review collected in partnership with Meliá Hotels International
1  Thank ankan339
Response from abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don PepeResponded 11 June 2016

Dear ankan339, Thank you for taking the time to share your opinion about your recent stay at Gran Meliá Don Pepe. All the feedbacks we receive represent a very important tool to better understand the aspects we should improve in order to offer a great...More

Reviewed 1 June 2016

We have been visiting this hotel for going on 19 years it's location is excellent and worthy of 5 stars given it's amenities it's beautiful gardens and fantastic staff we would not stay anywhere else in the Marbella area - our mountain view bedroom was...More

2  Thank davidhsewell
Response from abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don PepeResponded 2 June 2016

Dear Mr. and Mrs. Sewell, Greetings from the paradise... First of all I would like to thank you for choosing our Gran Meliá Don Pepe again for your recent stay and for taking the time to share your lovely experience. It is always gratifying to...More

Reviewed 31 May 2016 via mobile

I visited Gran Melia Don Pepe to get away from it all. The whole hotel is top class. I was half board meaning I was able to have dinner at the excellent T Bone grill every evening. I would recommend this hotel to anyone looking...More

Thank Ray L
Response from abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don PepeResponded 10 June 2016

Dear Ray L, Thank you for taking the time to share your lovely experience about your recent stay with us on Tripadvisor and for having chosen us to live a "week of luxury". Your kindest words used to describe your experience are reason of great...More

Reviewed 29 May 2016

I booked this hotel as a surprise weekend away for my mum's 60th birthday and I cannot speak highly enough of the hotel and its staff. I chose a Red Level junior suite and the service and room itself certainly did not disappoint. Everything was...More

1  Thank Laura_Andy_12
Response from abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don PepeResponded 29 May 2016

Dear Laura_Andy:12, Greetings from the paradise... Thank you so much for taking the time to share your lovely experience at our Resort and for having chosen us to celebrate such a special occasion with us. Your kind words addressed to staff professionalism and highlighting our...More

Reviewed 28 May 2016 via mobile

Great location. Lovely private gardens but with access straight to the promenade. Great weather although blustery some days. Food was good although drinks expensive. Wonderful cafe just outside by the sea. Lovely long walks both ways - although Marbella is looking a little tacky in...More

Thank snl22
Response from abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don PepeResponded 29 May 2016

Dear snl22, First of all I would like to thank you for taking the time to share your lovely experience at our Resort and for having chosen us. I am delighted to read that you enjoyed our facilities appreciating our superb location, just few minutes...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$263 - US$947 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Marbella
#3 Luxury Hotel in Marbella
#4 On the Beach Hotel in Marbella
#8 Business Hotel in Marbella
#8 Romantic Hotel in Marbella
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$263 - US$947 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Marbella
#3 Luxury Hotel in Marbella
#4 On the Beach Hotel in Marbella
#8 Business Hotel in Marbella
#8 Romantic Hotel in Marbella
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (701)
Room & Suite (353)
Dining (231)
Pool & Beach (152)
Amenities (90)
Business Centre & Event Rooms (13)
Family and Play Areas (7)
Questions & Answers
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fhan
27 January 2018|
Answer
Response from abel_lopez_ybarra | Property representative |
Dear Fhan, Good afternoon from Marbella. The Red Level in Gran Meliá Palacio de Isora is different from Gran Meliá Don Pepe. In Tenerife, it is a complete different hotel. In Marbella, we offer the Red Level Lounge... More
1
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Irving007
27 August 2017|
AnswerShow all 4 answers
Response from Irving007 | Reviewed this property |
I had to (figuratively) get down on bended knees and argue for 5 minutes (literally) before they begrudgingly agreed to let us have one bottle of water each day of our stay - "very generous" bearing in mind the £££££ room... More
1
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shoshana_11
17 July 2017|
AnswerShow all 2 answers
Response from abel_lopez_ybarra | Property representative |
Dear Mrs. Shoshana_11, Gran Meliá Don Pepe counts with a floor where our guests are able to smoke. Please, do not hesitate to contact me for any further assistance you may need. Abel López (Guest Experience Manager)
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Room Tips
"High Level room, mountain are beautiful but don't miss the opportunity to see Africa from your balcony."
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"Red room access is really useful for an extra space to stretch out in chill time. Definitely worth it"
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"The mountains are nice but whats in between those and the hotel is not. Seaview is the better option in this..."
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"Sea view room a must"
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