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Gran Melia Don Pepe

Melia.comUS$435*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$503*
US$435*
Great Deal
US$457*
US$503*
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Gran Melia Don Pepe
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1,658 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Melia Don Pepe
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Showing 914: English reviews
Reviewed 20 July 2015 via mobile

Many sudden improvements . All's well that ends well. Probably understaffed Great service at reception at check out. No need to say more. No complaints about room, all plumbing worked! July busiest month.i really don't want to mention individual incidents.

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Helpful?
Thank H K
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear H K, Good afternoon from Gran Meliá Don Pepe.Thank you so much for your comments which are crucial for us and will be conveyed to the rest of the management team. We do not compromise guests satisfaction by staff shortage, specially on our busiest months. I would really appreciate more specific details on which areas did you feel a...

Beverley, United Kingdom
Reviewed 19 July 2015

3rd visit to the Gran Melia Don Pepe, staying again in a Red Level sea view room. Why do I return? Its location? yes, 10 min walk to Marbella, sea front location etc, the views? yes, Marbella, Puerto Banus and Africa on a clear day all from your balcony, but it is not this that keeps me returning. Its the...

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Helpful?
4Thank Deborah M
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Deborah M, It is our goal to make our guest stay, an unforgettable one. We do our best every day to provide the best service we can and make our guest have the best Gran Meliá experience always with our best smile. From Gran Meliá Don Pepe we do love our duty, and we put all our passion to...

Ringwood
Reviewed 17 July 2015

I just wanted a quick break with the children to Southern Spain. Had an idea that I wanted to be in the Marbella area and found the Hotel Gran Melia Don Pepe. Perfect is the best word I can find to describe the trip. The 3 of us were in one room and that was great. It was a supreme...

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Helpful?
Thank Karen L
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Karen L, First of all we would like to thank you for taking the time to share your comments on this great community as TripAdvisor. Thank you for such a good comments, we well make sure to share all of them with the entire team. As you know our principal aim is to give you our best service, make...

Houston
Reviewed 17 July 2015

We stayed 2 nights at the Don Pepe and thoroughly enjoyed our stay. The Red Level accommodations and amenities are fantastic. The view from the Red Level Lounge is lovely. The breakfast and the restaurant at the beach and the oyster bar in the lobby are delicious. The Red Level staff are absolutely some of the nicest hotel staff that...

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Helpful?
2Thank Mike M
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Mike M; First of all, I apologize for the delay in answering your lovely comment about your stay at Gran Meliá Don Pepe in Marbella. Thank you so much for taking the time to share your wonderful experience with such an important community of travelers around the world on TripAdvisor. I truly appreciate your recognition on the quality of...

Reviewed 15 July 2015

Comfortable well furnished rooms, nice views, delicious food in buffet for breakfast, exquisite menu and dishes in the restaurant, friendly staff, pleasant spa and swimming pool, attractive things to buy in boutiques,a nice place to meet friends.

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Helpful?
3Thank Elena S
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Elena S, First of all thank you for leaving your opinion on this website and apologize for the delay in answering. We are delighted that you were staying at our hotel and they could enjoy one hundred percent with us is an honor to know that you lived a good experience. We hope see you soon!! Greetings from the...

Kaiserslautern, Germany
Reviewed 15 July 2015 via mobile

This was my sixth visit to the hotel, so I suppose you could say that I like the place. Although the compressive refit that was completed about five years ago has undoubtably improved the look of the hotel, it does seem to have lost some of that casual high-end charm and elegance that was always present when the hotel was...

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Helpful?
3Thank Gary A
abel_lopez_ybarra, Red Glove Manager at Gran Melia Don Pepe, responded to this review

Dear Gary A, First of all thank you for having used his time writing in TripAdvisor. We are very happy to enjoy our wonderful hotel. It is a pleasure to inform you that we will take note of the recommendations has written for us is very important to improve the care and service to make you feel at home. We...

Alsager, United Kingdom
Reviewed 14 July 2015

Have just returned from Don Pepe Hotel in Marbella , having been there for 1 week , and having taken our Daughter , her husband and 2 grandchildren , for a celebration holiday , It is the 5th visit my wife and I have made to this wonderful hotel , we wanted to show our family the area which we...

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Helpful?
1Thank Martin B
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Martin B, Thank you for taking the time to share your lovely stay with us at the Gran Meliá Don Pepe in Marbella. Thank you for choosing us to celebrate such a special occasion, I hope we made it a memorable one .... I am delighted to read that you enjoyed our facilities, our service, the perfect location just...

Edinburgh, United Kingdom
Reviewed 14 July 2015

Just back from a week's stay at Gran Melia Don Pepe. Our first holiday as a couple now our kids have grown up but they would have loved it too. We have stayed in a lot of 5 star hotels and this was one of the best for us. The fragrance all around the hotel is fabulous and public areas,...

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Helpful?
2Thank Dawn A
abel_lopez_ybarra, Red Glove Manager at Gran Melia Don Pepe, responded to this review

Dear Dawn A, First of all thank you for writing your opinion here. We are very happy that their stay has been very good. For us it is very important to know you have enjoyed and want to come back to us ,every day we work for clients like you feel at home. We hope to see you soon!!! Greetings...

Houston, USA
Reviewed 13 July 2015

Stayed here for 6 nights. Good location, right on the beach and next to the boardwalk for a 10 min walk into town. Hotel grounds were great, landscaping and pool area immaculate. We stayed on the 4th floor facing the ocean – great views. Room was decent size, bathroom was a bit crowded. Nice turndown nightly with chocolates. Check-in was...

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Helpful?
Thank Vero_PK
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Vero_PK, Thank you very much for taking the time to share your lovely experience at the Gran Meliá Don Pepe in Marbella. I am glad to read that you enjoyed your stay with us appreciating our facilites, our service and our superb location just 10 minutes away from the old town. Thank you for highliting the professionalism of our...

Dublin, Ireland
Reviewed 13 July 2015

I stayed for two weeks recently with my family, and the overall impression is that the grounds are great, the location is one of the best and the rooms are average but the service level is sloppy and no real initiative offered to guests. The assistant manager makes a very big effort to sort out any problems, but he needs...

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Helpful?
3Thank Yvonne D
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Yvonne D, Thank you for taking the time to share your recent stay at the Gran Meliá Don Pepe. We are really sorry to read that we did not meet your fully expectation. Be assured that your feedback is extremely important to all of us and actions have been taken immediately. We are currently doing some refurbishments in some...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Capuccino
Capuccino
Cuisines: International, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Gran Melia Don Pepe

Address: Jose Melia s/n, 29602, Marbella, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Price Range: RM1,301 - RM5,339 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Don Pepe 5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Gran Melia Don Pepe Hotel Marbella
Gran Melia Marbella
Gran Melia Hotel Marbella
Don Pepe Marbella
Don Pepe Hotel Marbella
Hotel Style:
#2 Spa Hotel in Marbella
#2 Luxury Hotel in Marbella
#4 On the Beach Hotel in Marbella
#8 Business Hotel in Marbella
#8 Romantic Hotel in Marbella
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Don Pepe staff and other travellers.
39 questions
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Questions? Get answers from Gran Melia Don Pepe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look at the pictures of the rooms to make sure you pick one that is as big as you might want. Ask for a quiet room if you want quiet.”
152robinh, 26 May 2017 | Read review
“715, 716 and 717 are very well located within the building and have splendid sea views”
AndersL845, 23 May 2017 | Read review
“If you can afford to upgrade to Red Level, do so it is so worth the extra expense.”
elizabethkathle, 18 May 2017 | Read review
“The higher up the better sea views.”
ValerieO356, 18 May 2017 | Read review
“Sea views are worth the supplement !! ”
Y9451KBdavidr, 8 May 2017 | Read review
5 of 5
Melia.com
US$435* /night
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TravelocityUS$457
Booking.comUS$503
Orbitz.comUS$457
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Prices are for 1 room, 2 adults
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