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Fenix Torremolinos

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Fenix Torremolinos
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196 Reviews from our TripAdvisor Community

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Showing 56: English reviews
Blackburn
Reviewed 3 weeks ago via mobile

Stayed here for 1 week in July, booked last minute for a good price so didn't know what to expect, we were pleasantly surprised. The hotel is located a couple of minutes walk from the town centre & the train station so no need for a costly taxi, just catch the train (Renfe) from the airport. The hotel is built...

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Helpful?
Thank JEJBlackburn
Marta L, Director de Relaciones Públicas at Fenix Torremolinos, responded to this review

Dear guest, We would like to thank you for taking the time to write your review of our hotel Fénix Torremolinos, Your comments are very much valued. We really appreciate your comments about improving our food in half board. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service,...

Andalucia, Spain
Reviewed 4 weeks ago

Next to everywhere in Torremolinos but not very clean and a bit spoiled. Breakfast is really good, but allergens like milk should be well identificated. Shower is also really good and the bed is big but not bad.

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Helpful?
Thank Pathfinder71
Marta L, Director de Relaciones Públicas at Fenix Torremolinos, responded to this review

Dear guest, First of all we would like to thank your time sharing this review of your recent stay with us. We've made detailed notes of your many useful recommendations about improving our clean. Your comments and suggestions are much appreciated for all our staff as they are indeed crucial in supporting our improvements efforts. We look forward to welcome...

Threshfield, United Kingdom
Reviewed 4 weeks ago

Large room clean and with lovely sea views Friendly and polite staff stopped here for 6 nights in october, pool area was nice everywhere was clean and smart looking and this hotel sits in a great location not far from the centre of town and close to train station.

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Helpful?
Thank sammy1487
Marta L, Director de Relaciones Públicas at Fenix Torremolinos, responded to this review

Dear guest, Greetings from Hotel Fénix Torremolinos! We would like to thank you for taking the time to share your experience with us during your recent stay. We hope to see you again! Kind regards.

Solihull, United Kingdom
Reviewed 18 October 2016

We booked a room with a sea view it was large and had good facilities. The Hotel is idealy located to the center of Torromolinos, close to bus and train stations as well as bars and resturants. The food at the Hotel had plenty to choose from. A chief was on hand to cook fish and meat to your liking...

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Helpful?
1Thank Tulip2219
Marta L, Director de Relaciones Públicas at Fenix Torremolinos, responded to this review

Dear Tulip, We would like to thank you for taking the time to write your review of our hotel Fénix Torremolinos, Your comments are very much valued. We really appreciate your comments regarding our sea views and food. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that...

London, United Kingdom
Reviewed 14 October 2016

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Helpful?
1Thank jontris
Marta L, Director de Relaciones Públicas at Fenix Torremolinos, responded to this review

Lichfield
Reviewed 12 October 2016

Great hotel in great location. Very Spacious Room on 3rd Floor. Breakfast, lots of choice and stuff cooked fresh if you wanted. Used the pool, roof terrace and Spa whilst there, all for a very small reasonable charge. Good price on the drinks too. Good access to beach from ground floor (5 minute walk). Will certainly be returning

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Helpful?
1Thank Karl2865
Marta L, Director de Relaciones Públicas at Fenix Torremolinos, responded to this review

Dear Karls, We would like to thank you for taking the time to write your review of our hotel, Your comments are very much valued. It's very important to know that you used our pool, roof terrace and spa. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service,...

Bristol, United Kingdom
Reviewed 6 October 2016

Lovely hotel, great location, staff are excellent and friendly, nothing is to much trouble, the breakfast was good with a great choice and very hot food, only one negative, there is no power socket by a mirror or a dressing table mirror, which is a problem if you wish to plug in hair straightners :( but apart from that would...

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Helpful?
Thank claire b
Marta L, Director de Relaciones Públicas at Fenix Torremolinos, responded to this review

Dear Claire, We would like to thank you for taking the time to write your review of our hotel Fénix Torremolinos. Your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests...

London, United Kingdom
Reviewed 2 October 2016

Lovely adult only hotel. Not all rooms have a balcony but upon asking when checking in we were accommodated. Some negative reviews which I can't understand - it's definately on point for what you pay. The staff are all amazingly friendly. Lovely comfy bef Perfect location and easy to access by train from the airport

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1Thank susi-of-london
Marta L, Director de Relaciones Públicas at Fenix Torremolinos, responded to this review

Dear Susi, We would like to thank you for taking the time to write your review of our hotel Fénix Torremolinos. Your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests...

Herstmonceux, United Kingdom
Reviewed 2 October 2016

Would have been more disapointed if not knowing the area well ,main reason for disappointment was the lack of what we are used to staying in 4star plus accommodation .may be if we were aware we would not have booked

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Helpful?
Thank ronaldwilliamfright
Marta L, Director de Relaciones con Clientes at Fenix Torremolinos, responded to this review

Dear Ronald, We would like to thank your time dedicated sharing this review with us. First of all, we would like to apologize if your stay wasn't pleasant. Your comments and suggestions are much appreciated as they support our improvement efforts. Best regards. Hotel Fénix Torremolinos

Rome, Italy
Reviewed 28 September 2016

Wonderful stay at this hotel..... ....The room very comfortable and clean room but no sun light and view. Plenty breakfast !! Very nice staff and helpful. I would really recommend it for your stay in Torremolinos !!

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Helpful?
1Thank Dario C
Marta L, Director de Relaciones Públicas at Fenix Torremolinos, responded to this review

Dear Dario, It was a true pleasure to read your review! We are indeed very fortunate to have wonderful talent throughout our hotel that really know how to take care of our guests. We hope to welcome you back soon! All the best, Hotel Fénix Torremolinos

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Fenix Torremolinos

Address: Calle Mercedes 22, 29620 Torremolinos, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Price Range: RM347 - RM881 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fenix Torremolinos 4*
Number of rooms: 125
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Also Known As:
El Fenix Hotel
El Fenix Torremolinos
Fenix Torremolinos Spain - Costa Del Sol
Hotel Style:
#7 Spa Hotel in Torremolinos
#20 Luxury Hotel in Torremolinos
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Questions & Answers

Here's what travellers have asked, with answers from Fenix Torremolinos staff and other travellers.
15 questions
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London, United Kingdom
3 months ago

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Questions? Get answers from Fenix Torremolinos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea View get a great view”
 of 5 bubbles sammy1487, 6 Nov 2016 | Read review
“I had a standard double overlooking the street. A balcony would have been nice but it was still more than fine for my purposes.”
 of 5 bubbles jontris, 13 Oct 2016 | Read review
“Not all rooms have Balconys, we were switched on request”
 of 5 bubbles wiggy35, 6 Oct 2016 | Read review
“We had room 417 which was a suite. It had a lovely perfect sea view. The fridge was not great. We requested sunbeds and staff brought them up for our terrace at the first request. The staff are friendly however the hotel has little atmosphere it is not an issue if you are happy to be out every night. We had an access to a hot tub and private terrace but this was not available. Kind of took the suite out of the room description. The rooms are clean great beds nice fresh white linen and daily maid service. The WIFI is charged for in room but free in reception. There are 2 flat screen TV's in a suite which was a nice addition. The bathroom and shower facilities are excellent. I wish I did not have anything to complain about but it is not the hotels fault our tour operator sold us all inclusive and really it is a hotel that should stick to Complimentary breakfast or HB and FB but not all inclusive. You cannot accommodate all inclusive if only 2 guests are participating in it. Not the hotels fault that was the tour operator !!!!!!!”
 of 5 bubbles thomasbB9025RH, 5 Jul 2016 | Read review
“Don't choose a single room and ask for beach view. Might be quieter.”
 of 5 bubbles 853annemariem, 4 Jul 2016 | Read review
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