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AC Palacio De Santa Paula, Autograph Collection

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#12 of 125 Hotels in Granada
Certificate of Excellence
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1 room 2 adults 0 children
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AC Palacio De Santa Paula, Autograph Collection
AC Palacio De Santa Paula, Autograph Collection
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1,010 Reviews from our TripAdvisor Community

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Showing 692: English reviews
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Draper, Utah, United States
Reviewed 5 days ago NEW

This hotel is a converted convent. They have done a wonderful job of converting this to a modern comfortable hotel. The rooms are very unique as it retains the round-arched windows on the facade. We were then in March and the air conditioning wasn't turned on yet, so we slept with the windows open and it was very comfortable.

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Helpful?
Thank Kyle T
Paris, France
Reviewed 6 days ago NEW

My wife and I just spent 5 days in the hotel. Location - Extremely conveniently located on Granada's main and very pleasant street. Only a few minutes walk to the cathedral, and all the most interesting parts of the city. The Alhambra is just a few minutes away by taxi, and perhaps 20 minutes away by foot. One can also...

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Helpful?
Thank sipivu
HPSPA, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear sipivu, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis...

Chattanooga, Tennessee
Reviewed 1 week ago via mobile

We stayed here for a few days and it was a great experience. The check-in process was smooth and easy and the staff was vey attentive. The room was great, wonderful bed and linens, the bathroom was great too. There were plenty of toiletries and some kits in case you forgot some essentials (shaving, tooth paste, etc.). Breakfast is not...

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Helpful?
Thank KingHuskey
HPSPA, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear KingHuskey, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis...

Los Angeles, California
Reviewed 2 weeks ago via mobile

Even though the staff were very friendly, the stay was not comfortable at all. The room was too hot to sleep in. It was in between season and only the heater was functional and no air conditioning. Also a very strong fragrance through out the hotel and hallways which if you are allergic to could be unbearable. On a positive...

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Helpful?
Thank behzadcohan
HPSPA, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear behzadcohan, I would like to thank you for choosing us while your stay in Granada. Our staff have the commitment about improving in our daily basis and your comments and reviews helps us in this matter. Reading your review I would like to apologize for not achieving your expectations during your time in our Property. We always try to...

Atlanta, Georgia
Reviewed 2 weeks ago via mobile

We loved this hotel. The room was large and overlooked the town. It was walking distance to great food and great touristy spots and shopping. The middle has a beautiful courtyard to have cocktails before venturing out for dinner. The staff is very nice and helpful.

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Helpful?
Thank tomsiracusa
HPSPA, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear tomsiracusa, Thank you very much for your comments and for choosing us while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis to...

NYC
Reviewed 2 weeks ago

We only stayed there for 2 days in the middle of our Spain trip. We had a standard queen room right next to the elevator. Check-in was fast and friendly. The room is in decent size but feel a little bit dated. Hotel is situated on the main avenue right in near downtown town which is extremely convenient to walk...

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Helpful?
Thank Topert
HPSPA, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear Topert, Thank you very much for your comments and for choosing us while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis to...

New York City, New York
Reviewed 3 weeks ago via mobile

This property shines again. Our second visit, this time our room was located in the beautiful historic section around the courtyard. Flawless service at front desk, retrieving car, in restaurant and in the bar area. Everyone is generous and attentive, and the location is perfectly situated for Grenada. Looking forward to our next stay here.

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Helpful?
Thank CDavid212
HPSPA, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear CDavid212, Thank you very much for your comments and for choosing us again while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis...

Raleigh, North Carolina
Reviewed 3 weeks ago

My wife and I enjoyed our stay at the AC Palacio. Our room, which was in the portion of the hotel that is a restored convent, was quiet, spacious and comfortable. The bathroom and shower were particularly nice, and the downstairs bar is beautiful. The hotel staff was helpful with restaurant recommendations and information about bus and train travel. I...

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Helpful?
Thank hughstevens
HPSPA, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear hughstevens, Thank you very much for your comments and for choosing us while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your Marriott Rewards benefits. Our daily and main aim is to improve in our daily basis to...

Leeds, UK
Reviewed 3 weeks ago

Just had a very enjoyable stay at this property. As a newly minted Platinum member from SPG I was very interested to see how I was going to be treated and was not disappointed. My room was upgraded to a view overlooking the convent complete with a balcony and deckchairs. Apparently, the only room in the hotel to have this...

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Helpful?
Thank JamesG_uk
HPSPA, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear JamesG_uk, Thank you very much for your comments and for choosing us while your stay in Granada. For sure our Convent is the best option to discover Granada and enjoy the history of the city in our building; while you can enjoy your SPG Rewards benefits. Our daily and main aim is to improve in our daily basis to...

Manchester, United Kingdom
Reviewed 4 weeks ago

I stayed here two nights this week and was not happy with the experience. Having paid top price and then just getting a small room and a not a big bed I was not happy. I found the wooden cupboard in my room being very dusty and clearly had not been cleaned in months. Well the experience began as soon...

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Helpful?
Thank rm1003
HPSPA, Director de Relaciones Públicas at AC Palacio De Santa Paula, Autograph Collection, responded to this review

Dear rm1003, Thank you for letting us know your experience with us during your time in Granada. We really appreciate all your comments where you highlight us our strengths and of course those that are not so strong. For sure, we will share all your thoughts with the appropriate team members, to ensure this were isolated issues to avoid them...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The AC Palacio de Santa Paula, Autograph Collection (R) is located at the historic center of Granada, close to the Albaicín and Sacromonte areas, the Cathedral and the Royal Chapel, the historical Triunfo's Garden, the Archaeological Museum and, Of course, the Alhambra. Our beautiful Property, one of the best five-star hotels in Granada, is a restored masterpiece with 75 rooms and was declared a historical and artistic monument. The hotel replaced the Convent of Santa Paula and Casa Morisca, which existed in the 16th and 12th centuries, respectively. This luxury hotel in Granada also has "El Claustro" restaurant, located in the old refectory of the Santa Paula Convent, which offer our guests a haute cuisine service that mix elements of traditional Andalusian cuisine with modern culinary concepts. The best option to discover Granada. ... more   less 

Additional Information about AC Palacio De Santa Paula, Autograph Collection

Address: Gran Via Colon 31, 18001 Granada, Spain (Formerly AC Hotel Palacio de Santa Paula by Marriott)
Region: Spain > Andalucia > Province of Granada > Granada
Price Range: RM602 - RM1,314 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AC Palacio De Santa Paula, Autograph Collection 5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Ac Palacio De Santa Paula, Autograph Collection Hotel Granada
Hotel Style:
#4 Luxury Hotel in Granada
#10 Family Hotel in Granada
#13 Romantic Hotel in Granada
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Questions & Answers

Here's what travellers have asked, with answers from AC Palacio De Santa Paula, Autograph Collection staff and other travellers.
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Questions? Get answers from AC Palacio De Santa Paula, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior suite 223 is the best room”
 of 5 bubbles sipivu, 19 Mar 2017 | Read review
“choose anything by the old convent courtyard”
 of 5 bubbles Topert, 5 Mar 2017 | Read review
“Try and book a room in the old part of the hotel, the rooms are just right with beautiful high ceilings”
  • AC Palacio De Santa Paula, viewed from the street
 of 5 bubbles daviddF9349BK, 25 Jan 2017 | Read review
“I stayed in the old part of the hotel, rooms are beautiful and overlook a courtyard.”
 of 5 bubbles W5896QVjeffl, 19 Jan 2017 | Read review
“Choose a room in the old part of the hotel if you want to feel you are staying in an old palace.”
 of 5 bubbles Bertina32, 8 Jan 2017 | Read review
5 of 5