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I would not consider this a 5 star hotel. The bed was rock hard, which led me to wake up both nights of our stay with neck pains. The history of the hotel is great, but you could visit just for drinks or dinner and...More
Thank Bensey S
Response from HPSPA, Front Office Manager at Hotel Palacio De Santa Paula, Autograph CollectionResponded 2 July 2018
Dear Bensey S
Thank you for taking the time to rate your stay in our hotel. We are sorry the experience was not as expected, specially regarding the confort of the beds. We have shared your comments with the Housekeeping Manager so she can take...More
The best thing about this hotel is the beautiful courtyard where you can sit and enjoy breakfast or a drink. Really pretty with lots of interesting history. The breakfast wasn’t amazing however think the choices and presentation could be improved to make it really good....More
Very good location. Beautiful old building and historical atmosphere. Love the staff & friendly service. The breakfast was simple but wonderful. I extended my stay two extra days, i just felt relax & so comfortable.
There just one thing missing.. swimming pool
All is fine...More
We chose this hotel for the location and because we has already very good experience from AC hotels from previous years.
Staff was professional and courteous, however they forgot to give us the code for the speedy internet (I am Marriott rewards member..).
This hotel is well located near attractions and restaurants. The service is outstanding. The included breakfast includes hot prepared to order items. The coffee is make it yourself Nespresso. The rooms are interesting, quiet and very comfortable. Great choice if you are staying in Granada.
When I stayed at Palacio de Santa Paula ( Marriott’s Autograph Collection), the breakfast was included. You had better call them or ask your question by email. It should be around 15-20 euro for each breakfast. If you... More
When I stayed at Palacio de Santa Paula ( Marriott’s Autograph Collection), the breakfast was included. You had better call them or ask your question by email. It should be around 15-20 euro for each breakfast. If you don’t want, there are cafes along the same street. You can search cafes around the area on google map. However, their breakfast was great, but not impressive.
Dear Heena H
Thank you for your question. At this moment our hotel does not have Halal food available, sorry.
If you have any other question please let us know, will be our pleasure to assist you.