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Hotel Palacio De Santa Paula, Autograph Collection

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Traveller (579)
Room & Suite (285)
Dining (82)
Overview
  • Excellent56%
  • Very good32%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“former convent”(31 reviews)
“ac hotel”(15 reviews)
“el claustro”(13 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,211)
There are newer reviews for Hotel Palacio De Santa Paula, Autograph Collection
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All reviewsformer conventac hotelel claustrobeautiful courtyardfive star hotelolder partsuperior roomdouble windowsfront desk staffold sectionhotel restaurantthe busamazing hotelmini barmodern amenitiesroyal chapelhotel is centrally located
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11 - 15 of 824 reviews
Reviewed 30 June 2018

I would not consider this a 5 star hotel. The bed was rock hard, which led me to wake up both nights of our stay with neck pains. The history of the hotel is great, but you could visit just for drinks or dinner and...More

Thank Bensey S
Response from HPSPA, Front Office Manager at Hotel Palacio De Santa Paula, Autograph CollectionResponded 2 July 2018

Dear Bensey S Thank you for taking the time to rate your stay in our hotel. We are sorry the experience was not as expected, specially regarding the confort of the beds. We have shared your comments with the Housekeeping Manager so she can take...More

Reviewed 28 June 2018 via mobile

The best thing about this hotel is the beautiful courtyard where you can sit and enjoy breakfast or a drink. Really pretty with lots of interesting history. The breakfast wasn’t amazing however think the choices and presentation could be improved to make it really good....More

Thank Angela K
Reviewed 21 June 2018 via mobile

Very good location. Beautiful old building and historical atmosphere. Love the staff & friendly service. The breakfast was simple but wonderful. I extended my stay two extra days, i just felt relax & so comfortable. There just one thing missing.. swimming pool All is fine...More

Thank Younis A
Reviewed 19 June 2018

We chose this hotel for the location and because we has already very good experience from AC hotels from previous years. Staff was professional and courteous, however they forgot to give us the code for the speedy internet (I am Marriott rewards member..). The hotel...More

Thank TerryThor
Reviewed 17 June 2018

This hotel is well located near attractions and restaurants. The service is outstanding. The included breakfast includes hot prepared to order items. The coffee is make it yourself Nespresso. The rooms are interesting, quiet and very comfortable. Great choice if you are staying in Granada.

Thank RusPat_704
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$100 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Granada
#13 Romantic Hotel in Granada
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$100 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Granada
#13 Romantic Hotel in Granada
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (579)
Room & Suite (285)
Dining (82)
Amenities (15)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
ingrid0516
10 August 2018|
AnswerShow all 4 answers
Response from Rinring | Reviewed this property |
When I stayed at Palacio de Santa Paula ( Marriott’s Autograph Collection), the breakfast was included. You had better call them or ask your question by email. It should be around 15-20 euro for each breakfast. If you... More
0
Votes
MsMinxi
8 May 2018|
AnswerShow all 4 answers
Response from HPSPA | Property representative |
Dear Sir or Madame, We can help you with this. It would be easier for you and for us if we can maybe talk about it on the phone or by email. Awaiting your comments Inma Pérez Front Desk
0
Votes
Google Translation
Heena H
22 August 2017|
AnswerShow all 5 answers
Response from HPSPA | Property representative |
Dear Heena H Thank you for your question. At this moment our hotel does not have Halal food available, sorry. If you have any other question please let us know, will be our pleasure to assist you. Best regards
1
Vote
Room Tips
"City or courtyard view, you can’t go wrong"
Read review
"2nd floor rooms have sloping ceilings - very nice!"
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"Definitely stay in the older historical section of the hotel, really charming"
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"Stay elsewhere"
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