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Palacio de Santa Ines

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Traveller (505)
Room & Suite (451)
Dining (34)
Overview
  • Excellent59%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“great location”(124 reviews)
“old town”(48 reviews)
“spiral staircase”(10 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from Palacio de Santa Ines
Special Offer: Complimentary bottle of wine
Offers from Palacio de Santa Ines
Special Offer: Complimentary bottle of wine
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Reviews (1,489)
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797 results
Traveller rating
482
242
59
11
3
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LanguageEnglish
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482
242
59
11
3
Show reviews that mention
All reviewsgreat locationold townspiral staircasealhambra viewtaxi farecharming hotelalbaicin districtno liftcentury buildinglots of characterbreakfast roombreakfast was excellentsitting areacar parktea and coffeetop floorthird floor
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1 - 5 of 797 reviews
Reviewed yesterday

The Palacio de Santa Ines is right under the Alhambra, so we were able to walk up to it in about 20 minutes (uphill) in time to meet with your tour. It's a delightful, historic hotel dating back to the 17th century, with comfortable rooms,...More

Thank writerwhotravels
Response from Palacio_SantaInes, Director de Relaciones con Clientes at Palacio de Santa InesResponded today

Dear Guest, Thank you so much for such a positive comment about your stay in our Hotel! It is always a great pleasure to read comments like yours. We are glad we could be a part of your holidays and we hope that if you...More

Hotel's Favourite
Reviewed 26 January 2018 via mobile

If you are looking for a fabulous little hotel in the heart of the Albaicin walking distance to the Alhambra then this is the perfect hotel for you. The staff is amazing, beds are comfy and they have a stocked mini bar and coffee in...More

1  Thank cyprusgirl1269
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 28 January 2018

Dear Guest, Thank you so much for such a positive comment about your stay in our Hotel! It is always a great pleasure to read comments like yours. We are glad we could be a part of your holidays and we hope that if you...More

Reviewed 4 days ago

Excellent hotel. Full of character and in a perfect location in the heart of Granada, a short walk from the Alhambra. Fantastic rooms. Friendly and helpful staff. Great value for money, HIghly recommendedMore

Review collected in partnership with this hotel
Thank pmb128
Response from Palacio_SantaInes, Director de Relaciones con Clientes at Palacio de Santa InesResponded today

Dear Guest , we would like to thank you for a 5/5 note! The satisfaction of our Guests is always the best award for us for the hard work and keeps us motivated to keep going. We are glad that you appreciated our staff, the...More

Reviewed 5 days ago

We were very surprised by this hotel as it was only 56 euros per night. We thought we would be staying somewhere simple but pleasant. In fact this hotel is superior in every way. We will be coming back to Granada to stay in this...More

Review collected in partnership with this hotel
Thank Shirley D
Response from Palacio_SantaInes, Director de Relaciones con Clientes at Palacio de Santa InesResponded today

Dear Shirley Thank you for your opinion. It is wonderful to know that you liked our palace and its ambiance. We hope you brought back home wonderful memories from Granada. We do have a real good deal sometimes , and very interesting offers during the...More

Reviewed 5 days ago

We stayed on a top floor room with view of the Alhambra which was magical. Location is perfect and quiet neighbourhood. A/c in the room works perfectly. The bed was comfortable. Service was outstanding and wifi was very fast. The breakfast was good but the...More

Thank Shaida51
Response from Palacio_SantaInes, Director de Relaciones con Clientes at Palacio de Santa InesResponded today

Dear Shaida, Many thanks for your nice comment referring the Palacio de Santa Inés. You are absolutely right, the views of the Alhambra from the room are fabulous, it is really worth choose this type of the room. The experience of waking up to this...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Details
Price range
US$69 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Historic Hotel Hotel in Granada
#3 Quirky Hotels Hotel in Granada
#4 Charming Hotel in Granada
#6 Quaint Hotel in Granada
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$69 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Historic Hotel Hotel in Granada
#3 Quirky Hotels Hotel in Granada
#4 Charming Hotel in Granada
#6 Quaint Hotel in Granada
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (505)
Room & Suite (451)
Dining (34)
Amenities (11)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Snoopy C
2 August 2018|
AnswerShow all 6 answers
Response from TerOut | Reviewed this property |
Hi If I remember correctly, they do have a lift but I believe there are many stairs from the road to their front door and I'm not sure if a taxis can get you straight to the door. We were dropped off at the street next to... More
0
Votes
Cecilia H
19 July 2018|
AnswerShow all 5 answers
Response from Palacio_SantaInes | Property representative |
Dear Cecilia, Really there is no difference, all double rooms with views are superior. We´ll do everything possible for you can have a nice room with beautiful Alhambra views. Thank you very much Kindly Desk Department
0
Votes
Google Translation
tiffany b
1 July 2018|
AnswerShow all 5 answers
Response from Palacio_SantaInes | Property representative |
Dear Sir ,Madam We are sorry to inform you that the hotel has no pool . For all you may need , we will be at your disposal Best Regards Siham Matrany
0
Votes
Google Translation
Room Tips
"Try to get a room on the top floor with a view of the Alhambra"
Read review
"This hotel is constantly booked out so book a room when you can"
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"Ask for one :-)"
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"We were lucky enough to be given a room with an additional sitting room."
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