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Palacio de Santa Ines

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Traveller (481)
Room & Suite (439)
Dining (34)
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Overview
  • Excellent59%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“great location”(124 reviews)
“old town”(51 reviews)
“spiral staircase”(10 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Palacio de Santa Ines
Offers & Announcements: Complimentary bottle of wine
Offers from Palacio de Santa Ines
Offers & Announcements: Complimentary bottle of wine
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Nearby Hotels
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Reviews (1,440)
There are newer reviews for Palacio de Santa Ines
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462
235
59
10
3
Show reviews that mention
All reviewsgreat locationold townspiral staircasealhambra viewtaxi farecharming hotelalbaicin districtcentury buildinglots of charactersitting areaold palacebreakfast was excellentno elevatorbreakfast roomtea and coffeecar parkshort walk
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11 - 15 of 769 reviews
Reviewed 2 weeks ago via mobile

Stay here and you will not regret it. The location is close to the best parts of Granada and the staff are very helpful, speaking perfect English. After a chance comment about finding our room noisey as it was close to the lobby, we were...More

Thank 847jacquil
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 1 week ago

Dear Jacqui, We would like to thank you for your comment about your recent stay in our Hotel. We are pleased to know that you enjoyed your holidays in Granada and that you appreciated all our services: breakfast, our staff and the free coffee tea...More

Reviewed 2 weeks ago

The location is just off the main street, within minutes (on foot) of the main square and at the foot of the hill that leads to the Alhambra. The staff could not have been nicer. Our room was an "Alhambra view" room, which I highly...More

Thank Kristin M
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 2 weeks ago

Dear Kristin, We would like to thank you for the positive comment about your stay in our Hotel in Granada. It is wonderful to hear that you enjoyed your holidays with us. You are absolutely right - the location of the Hotel could not be...More

Reviewed 3 weeks ago

Lovely renovated Renaissance era hotel in very convenient location with super staff with friendly and helpful attitude. Loved the room. I have no idea whether we got a standard room but for the price in this city it was way above average.More

Review collected in partnership with this hotel
Thank timlangfordfilm
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 2 weeks ago

Dear Mr Tim, It is with great pleasure that we read your opinion about your recent stay in our Hotel. We are thrilled to know that you enjoyed your holidays with us. The satisfaction of our Guests is always the best award and motivation to...More

Reviewed 3 weeks ago

This hotel is in an ancient palacio just off the main street of the Albaicin and perfectly located for exploring the Alhambra and area by foot. We parked at the recommended public lot and walked 10 minutes to the hotel (though the hotel will pay...More

Thank mmatteucci
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 2 weeks ago

Dear Guest, It is wonderful to read opinions like yours. We are happy that we could be part of your holidays. We are glad to know that you enjoyed the Alhambra views from your room - I am sure this image will stay with you...More

Reviewed 3 weeks ago via mobile

First things first - the 5 stars are for the staff. They were by far the most attentive and helpful from the perspective of going out of their way to make our stay pleasant. The hotel is right at the base of the mountain where...More

Thank mayankmpat
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 2 weeks ago

Dear Guest, Thank you so much for such a positive opinion about our staff. For them it is the best award and it gives them the motivation to keep working hard. We hope you rested here and brought back home wonderful memories. Kind regards, Customer...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$70 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Granada
#13 Business Hotel in Granada
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$70 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Granada
#13 Business Hotel in Granada
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (481)
Room & Suite (439)
Dining (34)
Amenities (11)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Questions & Answers
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ktjp
26 April 2018|
Answer
Response from Heather S | Reviewed this property |
Not entirely sure, but the room we stayed in (and in most places I've traveled in Europe) even the 'double beds' were twin beds pushed together with their own sheets and everything so you should be able to pull the beds... More
2
Votes
Juliabld
24 April 2018|
AnswerShow all 5 answers
Response from Vik S | Reviewed this property |
From memory it was 7 to 11 am... And very substantial menu. Loved the accom, room was very generous size and location perfect to walk everywhere....
1
Vote
Superspikes
22 October 2017|
AnswerShow all 4 answers
Response from Mianne76 | Reviewed this property |
Room 34 on the last floor has an amazing view of the Alhambtra!
0
Votes
Room Tips
"Get a room with Alhambra view."
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"Second floor room overlooking the main reception area with it's own interior balcony with skylight and..."
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"Stay away from the side facing the entry courtyard, ask about parking before your travel day"
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"ask for the double room with a view aka Mirador de Daraxa"
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