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Palacio de Santa Ines

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Traveller (498)
Room & Suite (444)
Dining (34)
Overview
  • Excellent59%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“great location”(124 reviews)
“old town”(48 reviews)
“spiral staircase”(10 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from Palacio de Santa Ines
Special Offer: Complimentary bottle of wine
Offers from Palacio de Santa Ines
Special Offer: Complimentary bottle of wine
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,482)
There are newer reviews for Palacio de Santa Ines
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Traveller rating
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479
241
59
11
3
Show reviews that mention
All reviewsgreat locationold townspiral staircasealhambra viewcharming hoteltaxi farealbaicin districtno liftcentury buildinglots of characterbreakfast roombreakfast was excellentsitting areacar parktea and coffeetop floorthird floor
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21 - 25 of 793 reviews
Reviewed 7 July 2018 via mobile

We stayed 2 nights at the Palacio Santa Ines and truly enjoyed it. We were a family with 2 kids. The service was excellent with very good tips about the city. The room was clean and spacious (family room). The location of the hotel was...More

Thank Anne Marie J
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 9 July 2018

Dear Mrs.Annie Marie, Thank you so much for taking time and writing your opinion! It is always a great pleasure to read comments of satisfied and happy clients. It is one of the best rewards for a hard work. We would like to thank you...More

Reviewed 26 June 2018

We wanted to be in the heart of the old town and were not disappointed. The staff were friendly and very helpful when we were in need of a new room. The Palacio is an old restored former home from the 1500's and as such...More

Review collected in partnership with this hotel
Thank Anne Marie W
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 4 July 2018

Dear Mrs. Anne Marie , Many thanks for your nice comment referring the Palacio de Santa Inés. We are feeling so gratified to know that your stay at the Hotel was pleasant and enjoyable. You´re right, we are situated in the Albayzin quarter, in the...More

Reviewed 26 June 2018 via mobile

Beautifully positioned in the heart of the Albaicin area, this hotel was a very relaxing, friendly place to stay. The staff were helpful and the breakfast was good, with something for every taste. Highly recommended.More

Thank Emyr1
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 4 July 2018

Dear Mrs. Emy , Many thanks for appreciating all our services. We are glad to know that you enjoyed the location, the atmosphere, the staff hospitality, the room and our varied Breakfast , It was a real pleasure receiving you. Thanks once again for your...More

Reviewed 24 June 2018 via mobile

I would be happy to recommend this hotel. Staff at the desk were happy to assist in any way. The room was comfortable with a nice view to the Alhambra. Breakfast was good. This hotel is in a great location. Just far enough from the...More

Thank baliboy_10
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 25 June 2018

Dear Guest We would like to thank you for your comment following your recent Stay at the Hotel Palacio de Santa Inés. We are delighted to know that your stay with us was pleasant and enjoyable. You are absolutely right, the location of our Hotel...More

Reviewed 22 June 2018

This hotel was in a perfect location, close to plaza nueva where the touristic buses to Albany in and Alhambra left from but in the car free room which had an old world street scene with everyone sitting outside at night. Very clean, friendly staff,...More

Review collected in partnership with this hotel
Thank lisasclaf
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 23 June 2018

Dear Lisa, We would like to thank you for the positive comment about your stay in our Hotel in Granada. It is wonderful to hear that you enjoyed your holidays with us. Thank you for appreciating the welcome of the staff , our Buffet and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Details
Price range
US$69 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Granada
#13 Business Hotel in Granada
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$69 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Granada
#13 Business Hotel in Granada
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (498)
Room & Suite (444)
Dining (34)
Amenities (11)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Snoopy C
2 August 2018|
AnswerShow all 6 answers
Response from TerOut | Reviewed this property |
Hi If I remember correctly, they do have a lift but I believe there are many stairs from the road to their front door and I'm not sure if a taxis can get you straight to the door. We were dropped off at the street next to... More
0
Votes
Cecilia H
19 July 2018|
AnswerShow all 5 answers
Response from Palacio_SantaInes | Property representative |
Dear Cecilia, Really there is no difference, all double rooms with views are superior. We´ll do everything possible for you can have a nice room with beautiful Alhambra views. Thank you very much Kindly Desk Department
0
Votes
Google Translation
tiffany b
1 July 2018|
AnswerShow all 5 answers
Response from Palacio_SantaInes | Property representative |
Dear Sir ,Madam We are sorry to inform you that the hotel has no pool . For all you may need , we will be at your disposal Best Regards Siham Matrany
0
Votes
Google Translation
Room Tips
"This hotel is constantly booked out so book a room when you can"
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"Ask for one :-)"
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"We were lucky enough to be given a room with an additional sitting room."
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"Request a room with a view of the Alhambra. The view is enchanting at night when it is lit up against the..."
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