We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsplaza de torosspent nights in this hotelgreat views over the citylovely bathroomreception staffpark the carconvenient locationan upgradedouble roomsierra nevadacity centrethe buseuroscathedralspaintelevisionstreet
In Granada for two short days. While comfortable this was a stressful stay. Restaurant was not serving food one night, walls are “paper thin” don’t ask but my travel companion niece certainly got an ear full from the neighboring room. There are no outdoor spaces...More
Response from Antonio C, Director General at Leonardo Hotel GranadaResponded 1 week ago
thank you so much for your opinion
We record your observations.
We hope to have a new opportunity to improve your opinion in the future
We are at your disposal
We stayed for a night in the Leonardo hotel and the location was very easy to find.
We could park the car and go around the city walking within 10minutes.
The service was good at check-in and the rooms are spacious and very well conditioned...More
Thank Laura P
Response from Antonio C, Manager at Leonardo Hotel GranadaResponded 1 week ago
Dear Mdme. Laura
Thank you for choosing our establishment for your last stay in Granada, and for your positive assessment. We are glad to know that you enjoyed your stay and we are very grateful to you for spending your time sharing your experience. We...More
Room was spacious. Definite in need of refurbishment.
No spare pillows if your a couple. As I was on my own it was ok. Bed was comfy
You have shops just walking distances and 5 mins into centre.
There us a nearby bus...More
Response from Antonio C, Manager at Leonardo Hotel GranadaResponded 2 July 2018
First of all, we thank you for the time spent in letting us know your experience at our hotel in Granada
I inform you that in the next months we will carry out a reform where we will renovate the entire hotel
The only good thing to say about this hotel is that it is well located if you are headed towards plaza de toros. Otherwise it is in serious need of renovation. We paid 90Euros for a very poor room which felt like robbery. Never again...More
Response from Leo S, General Manager at Leonardo Hotel GranadaResponded 16 June 2018
Thank you very much
We regret not having lived up to your expectations
We work to improve all our services so we can offer you a better experience.
We hope to have another opportunity to improve your opinion for it we remain at your entire...More
We stayed for couple of nights mid May drove up to front of hotel and took the few metres to reception checked in asked about parking receptionist asked for car keys off he went parked for us and brought bags in.We were on floor twelve...More
Response from Antonio C, Director General at Leonardo Hotel GranadaResponded 7 June 2018
Thank you very much for your comments
We hope to receive them again through this your house
Thankful, we are at your disposal