NH SEVILLA PLAZA DE ARMAS (R̶M̶ ̶3̶9̶2̶) RM 351: UPDATED 2019 Hotel Reviews, Price Comparison and 1,018 Photos (Seville, Spain)

Modern hotel with everyhing you need during your stay; in some rooms the windows cannot be opened so the reception should inform about it on check in, especially if you’re staying almost a week. Rooms are clean, spacius, well equipped except the coffee machines, interesting that…

Date of stay: February 2019

Struggle to see the 4* rating

Currently staying at this hotel for a last minute getaway and I’m rather disappointed in the overall standard. Our room is fine, if in need of some TLC with chips and scratches to the walls, fixtures etc, however my main issue is many of the things you would expect from a 4 star…

Date of stay: February 2019

Clean hotel but very average service

We stayed at NH hotels for four nights . The rooms are clean . The hotel has connecting rooms in case you are traveling with kids. The house keeping staff however looked very stressed , we are not sure if it is on account of peak season. The hotel did not give us complementary…

Date of stay: January 2019

Response from Andres C, Gerente at NH Sevilla Plaza de Armas

Responded 2 weeks ago

Good afternoon, We appreciate your assessment and comments. We regret the incidents suffered in terms of room service. At the same time we appreciate your positive assessment regarding the room and cleanliness. The cleaning service has been fast and efficient. As for the complimentary water, I think there has been confusion. In the standardized hotels of the chain there is no complimentary water except in the superior rooms. In the hotels of the Collection range of itself, as well as what was offered in Madrid. We regret the confusion and the inconvenience. We will be delighted, your wishes to return to assist you in future stays Regards

Decent place to stay

Stayed here for three nights. Location is a bit far from the centre though one could easily walk there in about 15 - 20 mins (or to most places in Seville). I think it is near a charming part of Seville that has excellent food. There is a supermarket just outside as well.…

Date of stay: December 2018

Response from Andres C, Director General at NH Sevilla Plaza de Armas

Responded 24 Dec 2018

Dear guest, Thank you for sending your review about your stay at NH Plaza de Armas. We are really sorry because you have not stayed in a king size bed room. These rooms are subject to availability on the arrival date. Please do not hesitate to contact us if you decide to come back. we are at your disposal for everything you need. Best regards

MARATHON RUNNERS: NO LATE CHECK OUT

MARATHON RUNNERS BEWARE: there is NO LATE CHECK OUT, they charge you if you need the room a couple of hours more than allowed. They say that 1pm is already late check out, but obviously they have never run a marathon before. Makes life very difficult. So much for a welcoming…

Date of stay: February 2018

Response from Andres C, Director General at NH Sevilla Plaza de Armas

Responded 24 Dec 2018

Dear guest, First of all, we feel your disgust because we do not allow the late check out until 14.00 pm free of charge. We would like to inform you most of our guests are marathon runners that weekend and for this reason we have rates with late check out included. Check out time is at 12.00 on the departure date and we allow to leave the hotel at 13.00 pm free of charge as courtesy. We regret our apologies for the inconveniences caused and I am at your entire disposal for everything you need. Best regards

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I'm very interested in this hotel because of the proximity to the bus station and it seems like the cheapest way to go to airport. My only concern is our departure time is 7 AM. Does anyone know if the bus runs early in the morning? Thanks in advance.

Good morning, There are two ways to get the airport: - Bus: The main stop is just behind the hotel. You can check timetables at the web site - Taxi: It is 25€/30€ approsimately. There is a taxi stop at the hotel door. Best regards

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Hi, we are coming to stay in the hotel next Monday (12th) for 4 nights. We are really looking forward to our break, but just read lots of reviews saying how noisy the rooms are. Is it possible to request a quiet room in advance? We are desperate for a nice rest!

Good morning, We have been informed about your room preference but we are sorry to inform you we can't confirm it until the arrival date. Of course, if there is availability the quiest room will be assigned to you. We will try to do the best Best regards

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Im planning to arrive Seville on May 21, will the swimming pool be opened then?

Good morning, Regarding ypur question, I inform you that the swimming poll wil be opened on May. Best regards Andres Castillo

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Hi, I’ve read reviews complaining that there are no coffee making facilities in the rooms, is this correct?

Good morning, We have coffee making facilities just in a few rooms (Superior rooms). Most of our roooms are standard. If you want to have it you have to ask the hotel to book a superior room and you will be charged 25€/day. If you need any additional information, do not hesitate to contact us Best regards Andrés Castillo

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Do you exchange currency at the hotel for guests?

Good morning, We are sorry to inform you we don't change currency Best regards

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