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Silken Al-Andalus Palace Hotel

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3,138 Reviews from our TripAdvisor Community

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Showing 893: English reviews
Novi Sad, Serbia
Reviewed 5 February 2017

Large, extremly clean hotel Plenty of free street parking places Easy to find One hour walk from Giralda Excellent buffet breakfast Very polite reception staff Prompt check in even faster check out Room very clean, old styled but well kept Immaculate bathroom No noise from outside Every recommend Value for money. For under 60E/Nigth Excellent room with buffet breakfast in...

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Helpful?
Thank adventurerace
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, From the Hotel Silken Al-Andalus Palace we thank you for sharing your opinion after your stay. We are pleased to know that you have felt satisfied in general terms and we thank you for your kind words about the professionalism of our staff, especially the Reception Department, we will share your comment as we are sure they will...

Cheonan, South Korea
Reviewed 2 February 2017 via mobile

I lost my bag during the breakfast buffet. I want to see CCTV but they repetitively said maybe my bag would be in the room or it does not carry important things(actually I lost camera, 2 barcelona authentic uniforms of last season, football match ticket, and flight tickets). I feel that they just wanted me to get out about that...

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Helpful?
Thank chea8241
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, First of all we want to thank you for choosing us as your Hotel in Seville during your last stay, and for dedicating a few minutes of your precious time to share your opinion. We are deeply sorry for the inconveniences you suffered in our Hotel, all of them beyond our control. After that, our team tried to...

Niel, Belgium
Reviewed 1 February 2017

If your plan to see a game of Betis the best hotel you can stay. The closest to estadio Benito Villamarin you can get. Friendly staff and clean hotel with a good breakfast buffet. I would stay here again.

Review collected in partnership with this hotel
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Helpful?
Thank bobv813
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, We hope you had a happy way back home after your trip to Seville and we thank you for sharing your opinion. We are glad to know that in a general terms, you stand out the cleanliness and also that your stay has been very pleasant. We hope to welcome you back on your next trip to this...

Toronto, Canada
Reviewed 13 January 2017

The hotel is beautiful, the staff extremely helpful and charming, the service excellent, the complimentary breakfast was wonderful. my daughter and I enjoyed our stay very much - except for the disruptions in electricity which caused problems with the internet and particularly with the elevators (sine I am no longer young).

Review collected in partnership with this hotel
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1Thank Jacqueline H
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, From the Hotel Silken Al-Andalus Palace we thank you for choosing us on your recent stay to Seville and for spending a few minutes sharing your opinion. We are pleased to know that you have enjoyed your stay and for the high note you gave to our Staff and Breakfast , we are sure they will feel proud...

Arezzo, Italy
Reviewed 12 January 2017

I was there for an individual vacation. The place is really clean, the rooms are very comfortable. The only thing which is not good is the distance from the center. Anyway there is a super Taxi service

Review collected in partnership with this hotel
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1Thank Alfred A
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, On behalf of all of the Hotel Silken Al-Andalus Palace staff, we thank you for such an excellent opinión. We are happy to know that we have fulfill your expectations and that you have felt so well taken care of. All the staff will be glad to welcome you again on your next trip to this beautiful city....

Bucharest, Romania
Reviewed 9 January 2017

I stayed at this hotel one night as a part of a tour through Spain and Portugal. It is a huge hotel but not renovated. The room was clean, the TV was small but the bed was king size. A negative thing is the presence of a single socket in the room but there is another one in the bathroom....

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Helpful?
Thank Sinaira
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review
Google Translation

Estimado Cliente, Ante todo queremos agradecerle que depositara su confianza en nosotros y nos eligiera como su Hotel en Sevilla...

Satriano, Italy
Reviewed 4 January 2017

I was at this hotel at the end of december and I must say that a waitress (Rosa Maria) made us feel very uncomfortable during our first day at breakfast. My younger daughter (11 years old) does not have breakfast in the morning (I paid for it anyway!) and I was preparing two sandwiches for her to eat later on....

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Helpful?
5Thank menotti8
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Costumer, We thank you for choosing us on your recent stat at Seville and for spending your valuable time sharing your opinión through Tripadvisor. We are really sorry for not being able to fulfill your expectations about our Hotel and we will share your comment to our Maitre and Gastronomy Department, in order to improve as possible, as it...

Blackburn, United Kingdom
Reviewed 4 January 2017

A very good hotel within easy reach of the city by public transport. Many cafes and bars a short walk from the hotel. The hotel rooms are a good size and very clean and quiet. The hotel has plenty of public space both in the lobby and outside by the pool.

Review collected in partnership with this hotel
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Thank johnA3207UF
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Costumer, Thank you for choosing us on your recent stay at Seville and for sharing your opinion. We are glad to know you gave such a positive note of your stay and our location, as it certainly you can get to the city center in a few minutes, thanks to the bus stop next to the hotel, while enjoying...

Madrid, Spain
Reviewed 2 January 2017

The hotel is very nice. Rooms are very comfortable. Buffet breakfast was extremely nice with fresh orange juice every morning. The only bad side is the location. It is easy to get to the city center but bus is necessary.

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Thank C1325LK
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest; Thank you very much for choosing us as your Hotel in Seville during your recent visit and for sharing your excellent opinion and recommendations. We feel highly proud to know that you enjoyed an unique experience and you travelled back home with nice memories of your time in our Hotel. We hope you come back in your next...

Reviewed 1 January 2017

Stayed a couple of days, which would be enough really, 3.5km outside Seville centre, a good walk. The buffet in the morning was very vairied and plenty of choice for a foodie, the hot food I didnt have but a member of our family did and it was cold unfortunately, but with so much choice he was not too dissapointed....

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Helpful?
Thank Alyson H
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear guest; Thanks for your useful opinion and for choosing our Hotel in Seville for your stay in this beautiful city. We are glad to know your positive reaction about our buffet, which counts with a wide range of handcrafted products. We are also pleased to know you enjoyed our wonderful gardens. We take note of your suggestions to improve...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free Internet
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
An oasis in the orange blossom capital This modern, light hotel, fully refurbished in 2005, emerges like an oasis in the orange blossom capital, amongst the gardens of the Heliopolis quarter and close to Parque de Maria Luisa and Plaza de Espana. With 623 rooms, the Silken Al-Andalus Palace hotel stands out for its spacious facilities, irradiating light and freshness, inviting the guests to enjoy its more than 15,000 m2 of gardened areas, have a relaxing dip in its exclusive pool, rest in its spacious rooms with free Internet connection or enjoy a glass of wine in its piano bar with live music. ... more   less 

Additional Information about Silken Al-Andalus Palace Hotel

Address: Avenida de La Palmera s/n. Esquina C/ Parana, 41012 Seville, Spain
Region: Spain > Andalucia > Province of Seville > Seville
Price Range: RM220 - RM869 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silken Al-Andalus Palace Hotel 4*
Number of rooms: 623
Reservation Options:
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Also Known As:
Silken Al Andalus Palace Hotel
Silken Al Andalus Palace Seville
Hotel Style:
#29 Business Hotel in Seville
#29 Luxury Hotel in Seville
#52 Romantic Hotel in Seville
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Questions & Answers

Here's what travellers have asked, with answers from Silken Al-Andalus Palace Hotel staff and other travellers.
66 questions
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Aalborg, Denmark
over a year ago
Buffalo, New York
8 months ago

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Questions? Get answers from Silken Al-Andalus Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was given a room overlooking the garden....very quiet...I would recommend it, if you want to have a tranquil sleep.”
 of 5 bubbles 711julioc, 6 Mar 2017 | Read review
“Avoid if possible....there are better places for the same money where staff is friendly and helpful”
 of 5 bubbles robertwT9291KF, 5 Mar 2017 | Read review
“Be aware there are rooms adjacent to the inner atrium”
 of 5 bubbles basc333, 9 Feb 2017 | Read review
“The anonymous knob above the phone is the thermostat - you may need it!”
 of 5 bubbles Max988, 5 Dec 2016 | Read review
“You have to be standing up to have a view from the window in the comfort room with pool view. No view when sitting down.”
 of 5 bubbles bobo_1783, 20 Nov 2016 | Read review
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