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Hotel Gran Bilbao

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Traveller (630)
Room & Suite (502)
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Overview
  • Excellent53%
  • Very good39%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“downhill walk”(4 reviews)
“old town”(91 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Offers from Hotel Gran Bilbao
Offers & Announcements: Package Deal
Offers from Hotel Gran Bilbao
Offers & Announcements: Package Deal
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Reviews (2,123)
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374 results
Traveller rating
155
175
30
10
4
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Time of year
LanguageEnglish
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155
175
30
10
4
Show reviews that mention
All reviewsoutskirts of towndownhill walkold townbus stop right outside the hotelgreat hotelrooms are hugemodern hotelthe bussecure parkingminute walktransport linksroom servicetransporter bridgehighly recommend this hotelstayed at this hotel for nightsquiet areahotel restaurant
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1 - 5 of 374 reviews
Reviewed today

This was our second time staying here. Booked superior room overlooking river. Room pleasant and bed comfortable. Very disappointing dinner. Food too salty to eat. Did not enjoy the food the last time but decided to try it again this time. We will not return...More

Thank heathershanley
Hotel's Favourite
Reviewed 5 March 2018

Excellent Hotel!!! We stayed here in february and had great time. Our room was huge and had many amenities other hotels at the same price don't have!!! A decent view of the river and surroundings. Hotel is a few minutes walking distance from the old...More

Review collected in partnership with this hotel
Thank SirFrancis787
Response from Beatriz M, Director de Relaciones con Clientes at Hotel Gran BilbaoResponded 8 March 2018

Dear SirFrancis787, Thank you for taking your time to write your great comment about your experience at Gran Bilbao Hotel and for share it with other travelers of Tripadvisor. It is always a pleasure to get first hand knowledge of how much did you enjoy...More

Reviewed 2 days ago

Good high rise hotel, just on the outskirts of town. All the amenities you would expect and some extras. However, slightly lacking in character. A down hill walk into town, therefore a bit of a slog to get back.

Thank PeteLucy434
Reviewed 5 days ago

Our room was fantastic, huge spotless and very welcoming with nice little touches. Very reasonable rate for the accommodation. Only criticism was the lack of staff on the bar sometime 20 min wait to be served while 3/4staff standing at reception doing nothingMore

Review collected in partnership with this hotel
Thank Cam W
Response from Beatriz M, Director de Relaciones con Clientes at Hotel Gran BilbaoResponded 3 days ago

Dear Cam W, Thank you for taking your time to write your great comment about your experience at Gran Bilbao Hotel and for share it with other travellers of TripAdvisor. It is always a pleasure to get first-hand knowledge of how much you enjoyed our...More

Reviewed 5 days ago

Stayed two nights and had a wonderful stay. Rooms very comfortable and well appointed. I was even able to plug the bathroom for hairdryer - big thing for US women traveling in Europe ! Staff was very nice at front desk and wonderful brunch on...More

Thank Lynne T
Response from Beatriz M, Director de Relaciones con Clientes at Hotel Gran BilbaoResponded 3 days ago

Lynne T, Thank you for your excellent review! We are really happy to know that you enjoyed your stay with us. It's amazing to know that you enjoyed your experience with us, highlighting the equipment of our rooms and our location. It will be great...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$85 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Bilbao
#7 Business Hotel in Bilbao
#9 Romantic Hotel in Bilbao
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$85 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Bilbao
#7 Business Hotel in Bilbao
#9 Romantic Hotel in Bilbao
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (630)
Room & Suite (502)
Dining (101)
Restaurants and Bars (PRE-RENOVATION) (56)
Amenities (37)
Family and Play Areas (8)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Loli D
12 April 2018|
AnswerShow all 2 answers
Response from Beatriz M | Property representative |
Dear Loli D, thank you for your interest in Hotel Gran Bilbao. We offer parking service that has an extra charge of 15€ per day and you do not need to make an advanced booking for it (max. height 2.20m). Please do not... More
0
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Google Translation
RY1903
25 January 2018|
AnswerShow all 6 answers
Response from Beatriz M | Property representative |
Dear carmarsutra, thank you so much for your question. By public transport, the best way to arrive from Termibus is by metro (getting off in Basarrate and walk10 minutes to the hotel) or by tram (getting off in Atxuri and... More
0
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Samar K
8 July 2017|
AnswerShow all 3 answers
Response from Beatriz M | Property representative |
Hello Samar K, yes, our hotel is dog friendly. If you want to know our pet rules and rates, please, do not hesitate to send us an e-mail, it would be a pleasure inform you. Have a nice day!
0
Votes
Google Translation
Room Tips
"If you can get one of their Superior Rooms, go for it. You won't be disappointed."
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"Our room was very good and clean."
Read review
"Ask to stay on the 7th floor with a view of the river."
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"Choose a room on a higher floor facing the lovely mountains, very relaxing."
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