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Hotel Ercilla

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Traveller (328)
Room & Suite (274)
Dining (75)
Overview
  • Excellent13%
  • Very good40%
  • Average30%
  • Poor13%
  • Terrible4%
Travellers talk about
“great location”(36 reviews)
“old town”(26 reviews)
“business trip”(11 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,062)
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248 results
Traveller rating
27
104
84
24
9
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27
104
84
24
9
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All reviewsgreat locationold townbusiness triptapaswalking distanceshopping districtbbk festivalhotel is locatedguggenheim museumnice hotelmetro stationfree wifione night staytop floorreception areadouble roomminute walk
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1 - 5 of 248 reviews
Reviewed today via mobile

So I’m currently staying at this hotel for 4 nights and basically it’s OK. They said on Booking.com that they had international channels on the TV which they don’t, and the windows open fully which is great except I’m in the 8th floor and completely...More

Thank CharmaineFrancis
Hotel's Favourite
Reviewed 3 May 2017

This is a chic, elegant hotel in an excellent location. The staff are friendly & efficient, and helpful. Our room was of adequate size, clean, and quiet. A big plus for drivers is the hotel's garage beneath the building - secure and manned constantly.More

1  Thank quaestor10
Response from ErcillaH0teles, Director Comercial at Hotel ErcillaResponded 25 October 2017

Dear quaestor10, Thank you for choosing Ercilla for your stay in Bilbao and your kind review about our staff. It is always great to see our work and will to improve result in our guests' satisfaction. We were pleased to welcome you and help you...More

Reviewed 1 week ago

We have just returned from a 5 night stay at the Ercilla, this being our second stay there. The hotel is very clean & comfortable. It is central for all attractions & there are lots of bars & restaurants around. The staff are friendly, polite...More

Thank Chester42014
Reviewed 2 weeks ago via mobile

Great location but avoid the roof top bar as it is super overpriced for the cheated measures and poor customer service. Overall sub standard service and a definite disappointment in relation to value for money and service provisioning.

Thank Jeff C
Reviewed 3 March 2018 via mobile

Started badly as checkin girl started to check me then mid way through left to answer a phone and left me for 7/8 mins just standing there. Then when I went to my room there were three people already in it, quite a shock for...More

1  Thank David W
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Most Booked Properties in Bilbao, Spain
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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$93 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in Bilbao
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$93 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in Bilbao
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (328)
Room & Suite (274)
Dining (75)
Pool & Beach (1)
Amenities (11)
Family and Play Areas (6)
Business Centre & Event Rooms (5)
Questions & Answers
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framlo
4 May 2015|
AnswerShow all 4 answers
Response from ErcillaH0teles | Property representative |
Dear guest, Car park at Ercilla is actually limited to vehicles 1.90 metres high. A nearby public parking allows vehicles up to 2.5 metres. Sincerely
0
Votes
Google Translation
Room Tips
"Get a taxi from the railway station."
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"Ask for the quiet room on one of the higher floors (there are 12 of them)."
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"Do not have a room overlooking foyer - there is too much noise from outside. Windows are not double glazed."
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"Rooms on the street can be loud with bin-trucks coming and going."
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