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Melia Bilbao

Expedia.comUS$75*
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#7 of 43 Hotels in Bilbao
Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
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Melia Bilbao
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2,244 Reviews from our TripAdvisor Community

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Showing 736: English reviews
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Edinburgh, United Kingdom
Reviewed 3 days ago NEW

We've stayed in other Melia hotels in Europe and Melia Bilbao didn't disappoint. Great location, great staff in the bar and great room for the weekend. Looking forward to doing it again sometime soon.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Jacqueline G
Reviewed 1 week ago

I stayed in the Meliá Bilbao for one night as I was running an event in there. I literally fell in love with the hotel after 5 minutes I entered on it. Rooms are amazing, same for hotel facilities (amazing outdoor swimming pool, sauna) and even more the staff at the reception is super nice. A particular thank you to...

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Helpful?
1Thank Silvia S
GEXBilbao, Director de Relaciones con Clientes at Melia Bilbao, responded to this review

Dear Ms. Silvia S, First of all thank you for the time spent on letting us know what your stay in our hotel has been like. It means a lot to us given that the opinion of our clients makes us improve day by day. On the other hand, we would like to mention that we are really glad that...

manchester
Reviewed 1 week ago via mobile

A beautiful hotel in fantastic surroundings. A special mention must be given to a member of the hotel customer experience team , Cristian. Was exceptionally helpful and delivered a high standard of customer care. It would be great if you could pass on my thanks to the man himself! Well done Melia!!

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Helpful?
Thank manchesterlad2006
GEXBilbao, Director de Relaciones con Clientes at Melia Bilbao, responded to this review

Dear Mr. Manchesterlad2006, It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated....

Wherever the cheap fares take me
Reviewed 3 weeks ago

Stayed here for 6 nights recently and overall it was very good. There were a few minor things that I did not like but overall, the hotel was excellent and I would definitely stay there again if I return to Bilbao. First, the positives: -Hotel staff were all very friendly and helpful. Everyone was always pleasant and eager to assist....

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Helpful?
1Thank antonius66
GEXBilbao, Director de Relaciones con Clientes at Melia Bilbao, responded to this review

Dear Mr. Antionius66, We would like to show you our gratitude for the comments you wrote about our hotel, it is such a pleasure for the whole team to know that your experience has been mostly positive. We work really hard to create pleasurable experiences for our clients. On the other hand, no doubt that all the suggestions will be...

Sofia, Bulgaria
Reviewed 3 weeks ago

Real nice hotel, close to the airport and the main part of the city. Nice friendly staff. Breakfast was very nice and healthy oriented. Spacious rooms with a very nice bathroom. Good value for the cost.

Review collected in partnership with Meliá Hotels International
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1Thank vesselinf2017
GEXBilbao, Director de Relaciones con Clientes at Melia Bilbao, responded to this review

Dear Mr. Vesselinf2017, Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. On the other hand, remember that Bilbao...

Mumbai (Bombay), India
Reviewed 16 February 2017

We were at Bilbao on a business trip. Melia has a lovely room & spacious bathroom. Very good spread of breakfast. Room service could be better & would help if more staff spoke English. Convenient to move around & Hotel is centrally located.Overall, good value for money.

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Helpful?
3Thank Raj S
GEXBilbao, Guest Relations Manager at Melia Bilbao, responded to this review

Dear Mr. Raj S Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. Also, we hope to see you...

Reviewed 12 February 2017 via mobile

Hotel is smart and clean in good city location. Short walks to museums, bus stops and Irish bar! Room 1028 on top floor with balcony and views of the gardens. Basic gym - enough to get you through your stay. Good heated pool with nice views.

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Helpful?
3Thank Mathew J
GEXBilbao, Director de Relaciones con Clientes at Melia Bilbao, responded to this review

Dear Mr. Matthew Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. We hope you visit us again soon....

Guernsey, United Kingdom
Reviewed 25 January 2017

We jetted in for the weekend to attend a Kraftwerk concert at the Guggenheim The room was large enough and certainly comfy. Good view over the river. Nice weather too. Breakfast - large choice and good. The location is good for the Guggenheim and also for the town, Bathroom - large and well equipped.

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3Thank radiosutch
GEXBilbao, Director de Relaciones con Clientes at Melia Bilbao, responded to this review

Dear Mr. Radiosutch, We hugely appreciate your kind and sincere words because for us your feedback is very important. It is a great pleasure to know that you have enjoyed your stay with us We hope to see you soon so you can live the MELIA BILBAO experience again Best regards.

Paris, France
Reviewed 18 January 2017

Lower the overall temperature in the hotel. Change the airco display in the room, it is very user unfriendly. Quality of the Breakfast can be better. Thze shower system in the bathroom can be better. I don't like the rainbath shower and the atlernative is the manual spray which you need to hold in your hand which is also annoying....

Review collected in partnership with Meliá Hotels International
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2Thank G1906CRchristopheb
Munich, Germany
Reviewed 17 January 2017

Nice hotel in a very centric location. Rooms have a good standard and are clean. Breakfast is good, the friendliness at the reception could be improoved. The bar in the evening is nice, maybe a little cold. Ramp out of the parking is very steep.

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3Thank AMB692

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurante Aizian
Restaurante Aizian
Cuisines: European, Spanish
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Heart of business and cultural area, on banks of Nervion River - Contemporary, sophisticated guestrooms - 4 blocks to Guggenheim. ... more   less 

Additional Information about Melia Bilbao

Address: Lehendakari Leizaola 29, 48001 Bilbao, Spain
Region: Spain > Basque Country > Province of Vizcaya > Bilbao
Price Range: RM470 - RM997 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Bilbao 5*
Number of rooms: 211
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Also Known As:
Melia Bilbao Hotel Bilbao
Sheraton Bilbao
Bilbao Sheraton
Hotel Style:
#2 Family Hotel in Bilbao
#4 Romantic Hotel in Bilbao
#5 Business Hotel in Bilbao
#6 Luxury Hotel in Bilbao
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Questions & Answers

Here's what travellers have asked, with answers from Melia Bilbao staff and other travellers.
34 questions
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Elsenham, United Kingdom
Guildford
over a year ago

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Questions? Get answers from Melia Bilbao staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Io ho alloggiato nella camera 802 e la consiglio a tutti!”
 of 5 bubbles N4412ZQsilvias, 17 Mar 2017 | Read review
“Nothing in particular”
 of 5 bubbles radiosutch, 25 Jan 2017 | Read review
“tenth floor has balconies”
 of 5 bubbles lastrollo, 11 Jan 2017 | Read review
“Nice room, nice view, very interesting furniture. Heating tiles in the bathroom. nice value for the money.”
 of 5 bubbles 712nata_a_, 5 Dec 2016 | Read review
“As the elevators are quick it does not matter which flour you are on or which way tou are facing.”
 of 5 bubbles Hi_HoSilver2013, 23 Nov 2016 | Read review
5 of 5
Expedia.com
US$75* /night
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TripAdvisorUS$75
JetsetterUS$101
Booking.comUS$75
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Prices are for 1 room, 2 adults
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