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NH Collection San Sebastian Aranzazu

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Traveller (364)
Room & Suite (308)
Dining (73)
Overview
  • Excellent56%
  • Very good37%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“great hotel”(36 reviews)
“old town”(120 reviews)
“slow wifi”(6 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from NH Collection San Sebastian Aranzazu
Special Offer: GET UP TO 25% OFF!
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Offers from NH Collection San Sebastian Aranzazu
Special Offer: GET UP TO 25% OFF!
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,593)
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410 results
Traveller rating
209
155
34
7
5
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Time of year
LanguageEnglish
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209
155
34
7
5
Show reviews that mention
All reviewsgreat hotelold townslow wifimodern hotelstreet parkingminute walkquiet neighborhoodondaretta beachlovely walktapassecure parkingnespresso machinewalk along the beachrooms are spaciousclose to the hotelper daybreakfast was excellent
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1 - 5 of 410 reviews
Reviewed 2 days ago

The NH Aranzazu is located at the far end of the old city. At first this seemed a downer, but it is in a very classy area , and more important was a beautiful 30 minute stroll along the seafront to the Old town which...More

Review collected in partnership with NH Hotels
Thank edwin b
Response from Cuque I, Director General at NH Collection San Sebastian AranzazuResponded 2 days ago

Good morning Edwin! It is a pleasure for the whole team to know that you have enjoyed your stay with us. We see that you have had time to enjoy the ride of La Concha beach that separates the hotel from the old town and...More

Reviewed 3 days ago via mobile

Stayed two nights for business in the area, hotel itself close to beach. Not quite the usual high standards of NH as room small and a little tired. On a positive breakfast was good and bar stayed open until late.More

Thank Clight76
Response from Cuque I, Director General at NH Collection San Sebastian AranzazuResponded 2 days ago

Good morning! Thank you so much for your comment about the stay with us. We are very sorry to know that the size of the room you have booked was not to your liking. However we are very happy to know that you have enjoyed...More

Reviewed 3 days ago via mobile

Peaceful location, clean rooms, enough space for luggages. We also used bus to the old town (numbers 5/25), bought tickets from the Tourist office (cheap - 6 trips 9 euros). There are restaurants nearby where you can also have breakfast.More

Thank Johanna P
Response from Cuque I, Director General at NH Collection San Sebastian AranzazuResponded 2 days ago

Good morning Johanna! Thanks for your comment about your experience in the hotel NH Collection Aránzazu. We love to see our customers leave satisfied with the service we provide and we would love to have you with us again Thank you so much and see...More

Reviewed 4 days ago via mobile

Some of the staff were rude and seemed very stuck up. Dont expect any helpful information from the staff at the front desk about restaurant recommendations and things to see and do. We asked for a breakfast recommendation and she gave us a stupid look...More

Thank David L
Response from Cuque I, Director General at NH Collection San Sebastian AranzazuResponded 4 days ago

Good morning David! We are very surprised to read this comment because the negative aspects of your stay with us are usually the most valued positively when customers enjoy the experience at the hotel. Anyway, we will take your comment into account and do not...More

Reviewed 1 week ago via mobile

Great location five minutes’ walk from Ondarreta Beach and a pleasant walk along the promenade to the old town. Quiet, comfortable, very clean, some great public spaces to work in if necessary and a well-equipped gym - a great choice!More

Thank sbh071
Response from Cuque I, Director General at NH Collection San Sebastian AranzazuResponded 6 days ago

Good morning! Thank you very much for taking a few minutes of your time to give your opinion through Trip Advisor. In NH Collection Aránzazu Hotel we want you to have special experiences and knowing that you have enjoyed your stay encourage us to continue...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Electric Vehicle Charging Station
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$164 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in San Sebastian - Donostia
#2 Business Hotel in San Sebastian - Donostia
#3 Family Hotel in San Sebastian - Donostia
#4 Luxury Hotel in San Sebastian - Donostia
#4 Romantic Hotel in San Sebastian - Donostia
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$164 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in San Sebastian - Donostia
#2 Business Hotel in San Sebastian - Donostia
#3 Family Hotel in San Sebastian - Donostia
#4 Luxury Hotel in San Sebastian - Donostia
#4 Romantic Hotel in San Sebastian - Donostia
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (364)
Room & Suite (308)
Dining (73)
Pool & Beach (1)
Amenities (15)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
beth283
5 June 2018|
Answer
Response from Noel18289 | Reviewed this property |
I didn't notice any pets there when we stayed but I am sure if you sent them an email they would respond.
0
Votes
zzoggie
23 May 2018|
Answer
Response from Graham C | Reviewed this property |
I didn't see any sign of a self service facility when I was there, think it must be a dry cleaning service, best ask the hotel by email.
1
Vote
zzoggie
22 May 2018|
AnswerShow all 3 answers
Response from Elena S | Reviewed this property |
We rented a car but I think your best Option is to take a taxi, the hotel where you have reservations can tell you about the approximate fare.
0
Votes
Room Tips
"Any room will be quiet."