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NH Canciller Ayala Vitoria

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Traveller (372)
Room & Suite (366)
Dining (46)
Overview
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Ramon y Cajal, 5 City Center, 01007 Vitoria-Gasteiz Spain See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,828)
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153 results
Traveller rating
38
84
15
11
5
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LanguageEnglish
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38
84
15
11
5
Show reviews that mention
All reviews florida park superior room public parking old town central location lovely park within easy walking distance spent nights excellent choice safety box small balcony separate space top floor suite many options lovely hotel free wifi car park
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1 - 5 of 153 reviews
Reviewed 15 October 2018

The Canciller Ayala Vitoria is a large hotel which accommodates bus tours. Several were staying the night we were there, but that was not intrusive to us. The hotel is across from a beautiful park and close to the old town. The room was comfortable...More

Thank jcp07
Response from Gema G, Gerente at NH Canciller Ayala VitoriaResponded 4 weeks ago

Dear guest, Thank you very much for taking the time to share your review on your recent stay with us at NH Canciller Ayala Hotel. I am happy to know that your overall impression of our hotel was positive, and look forward to welcoming you...More

Reviewed 1 October 2018

The hotel location is excellent but if you are driving, be warned that the car park is a bit of a nightmare with little logic applied to the marking out of some of the parking bays. We booked a top floor suite, with view across...More

Thank SuartA
Response from Gema G, Gerente at NH Canciller Ayala VitoriaResponded 9 October 2018

Dear Suarta: I would like to thank you for your review and for sharing your experience. Please accept our sincere apologies for the service received. I would like to assure you that this incident does not meet our quality standards and we will immediately focus...More

Reviewed 26 September 2018

Superficially, this is a lovely hotel centrally located in a beautiful city. Unfortunately it is exceptionally noisy, sound insulation between rooms is non-existant. If the person in the room next to yours coughs or sneezes you reach for the tissues. If the room above goes...More

Thank Bognor
Response from Gema G, Gerente at NH Canciller Ayala VitoriaResponded 26 September 2018

Dear Bognor: Thank you for sharing your experience on Tripadvisor and for choosing our hotel during your stay in Vitoria. At the NH Canciller Ayala hotel we work daily to offer the best service to our customers, which makes us sad to know that on...More

Reviewed 25 September 2018

Good room, and nice to have a small balcony The breakfast buffet was fantastic- I could have stayed there all day! No dodgy warm scrambled eggs or other greasy looking stuff in a warming tray, if you did want a fry up, they would cook...More

Thank Enterprise_Girl
Response from Gema G, Gerente at NH Canciller Ayala VitoriaResponded 26 September 2018

Dear enterprise girl: Thank you very much for your kind review and for recommending our hotel here on Tripadvisor. We are very happy that you enjoyed your stay and our buffet brekfast and we hope you will visit us next time again. With best regards...More

Reviewed 31 August 2018

the location is really excellent and the room is good, but there are some important issues: - during check-in I was kept waiting 3 hours for the wrong room; - the air condition does not work well during the night. I've complained but received no...More

Thank MM_SP_2010
Response from Gema G, Gerente at NH Canciller Ayala VitoriaResponded 31 August 2018

Dear guest, Thank you very much for taking the time to share your review on your recent stay with us at NH Canciller Ayala Vitoria. We are very sorry reading your inconveniences, Thanks your visit, Gema Guillerna

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About
Description
Located right in the heart of Vitoria and offering some of the best, one-of-a-kind views in Spain, the NH Canciller Ayala hotel in Vitoria overlooks the Catedral, the famous Virgen Blanca Square, Florida More Park, the City Hall and the magnificent headquarters of the Basque Parliament. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Pool
Beachfront
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Best Value
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Best Value
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
174
Price range
US$69 - US$130 (Based on Average Rates for a Standard Room)
Also Known As
Nh Hotels Vitoria Gasteiz
Location
Spain > Basque Country > Province of Alava > Vitoria-Gasteiz
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Best Value
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
174
Price range
US$69 - US$130 (Based on Average Rates for a Standard Room)
Also Known As
Nh Hotels Vitoria Gasteiz
Location
Spain > Basque Country > Province of Alava > Vitoria-Gasteiz
Photos
Traveller (372)
Room & Suite (366)
Dining (46)
Business Centre & Event Rooms (1)
Nearby
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Questions & Answers
Ask a question
Gazb0_62
10 March 2017|
AnswerShow all 4 answers
Response from Gema G | Property representative |
Thank you for your interest. If you buy your breakfast in check in time the price will be 12,90 euros. We have a very complete buffet breakfast, you can see the photos in our web. Thank you
0
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zackinspok
25 July 2016|
Answer
Response from Gema G | Property representative |
The hotel has parking the price is 17,60 euros one day. The rooms have Minibar.
0
Votes
Google Translation
Carolyn R
2 September 2014|
Answer
Response from Gema G | Property representative |
Yes we have hairdryers in the rooms
0
Votes
Google Translation
Room Tips
"Better to have a larger room for a longer stay"
moscovy
7 Jul 2018
Read review
"Check about suite availability, sometimes the price difference is minimal"
Bellabella29
10 Jul 2017
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"10th floor has great views. Room 1013."
angelc311
15 Nov 2016
Read review
"Higher up has spectacular view."
sarahwB6494GA
30 Oct 2016
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