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As members of the Silver Marriott Rewards Program, we always look for hotels from this chain. AC hotels are great choice and this particular hotel has an impressive most helpful staff. I was in touch with them ahead of our stay and the communication was...More
Very cute and quiet. Awesome breakfast. Walking distance from pedestrian area with all the shops and restaurants. Underground Parking available. Access to hotel by car not easy because you have to drive through a very large pedestrian area bording the hotel.
I see most reviews do not rate this hotel very high, those guys are full of bologna!, but I think is was great. Just where we wanted to be, outstanding room with a wonderful view, nice rate and a good meal to boot! I'd recommend...More
Hotel nice and clean and presentable
Room was presented well, not especially big. Looked like it had a refurbishment. Bathroom modern and clean
Check in was painful and took for ever with 1 member of staff
Service in the bar and restaurant was terrible. Again...More
Response from Olga M, Director General at AC Hotel General AlavaResponded 15 November 2017
Thank you very much for sharing your experience at AC Hotel General Álava.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology...More
The rooms are clean and comfortable. The Hotel is in a good location on the edge of town and within easy walking distance of all amenities. There is also a tram service right opposite the hotel. There is underground secure parking at the hotel.