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Santa Clara Urban Hotel & Spa

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Traveller (149)
Room & Suite (169)
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Overview
  • Excellent70%
  • Very good23%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“roof terrace”(60 reviews)
“old town”(120 reviews)
“stone walls”(10 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
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Reviews (574)
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336 results
Traveller rating
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77
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14
6
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219
77
20
14
6
Show reviews that mention
All reviewsroof terraceold townstone wallsglass panelquiet streetjunior suiteperfect locationtapassmall hotelrooms are largesteam roomlovely hotelchoose this hotellovely roombeautiful citysea frontfew minutes walk
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1 - 5 of 336 reviews
Reviewed yesterday via mobile

This hotel is stunning, a beautiful mix of the old building and new contemporary styling. From the moment we arrived we were looked after, gorgeous room, lovely breakfast (with a reduced cost if you are breakfasting for 4 days or more) superb location, roof terrace...More

Thank Julie H
Hotel's Favourite
Reviewed 8 October 2017

Great location as very central but in a quiet area. Very friendly and helpful staff, great roof terrace and spa and rooms very clean and spacious. Breakfasts nice and coffees fab! Only 15 minutes to the airport so really convenient, we will be back!

Review collected in partnership with this hotel
Thank tracyrowberry
Response from Lisa O, Front Office Manager at Santa Clara Urban Hotel & SpaResponded 2 December 2017

Dear Guests, Thank you very much for your feedback. We are happy that you enjoyed your stay at Santa Clara and that you would like to come back. Kind Regards,

Reviewed 1 week ago

The hotel is centrally located, the rooms are spacious and clean. The front desk staff were beyond helpful; restaurant suggestions were all spot on (all 5 of them in total). We would return if back in Palma.More

Thank justlogical
Response from Lisa O, Director de Recepción at Santa Clara Urban Hotel & SpaResponded 3 days ago

Dear client, Thank you very much for your feedback. We are happy that you enjoyed your stay at Santa Clara and that you liked our suggestions for restuarants. Your nice words about the staff is highly appreciated. We hope to see you here again in...More

Reviewed 1 week ago

We stayed at the Santa Clara Urban Hotel for one night. We arrived late from the airport with our 6 month old daughter. The staff ordered us pizza for us to have in our room. The room was big - had lots of space for...More

1  Thank Louise C
Response from Lisa O, Director de Recepción at Santa Clara Urban Hotel & SpaResponded 1 week ago

Dear Louise C, Thank you very much for sharing your experience with us and the TripAdvisor community. We are glad to know that you have had an enjoyable stay and that you felt confortable bringing your baby. Thank you very much for all your nice...More

Reviewed 2 weeks ago via mobile

This hotel was fantastic. The room was lovely and staff so friendly and helpful. The spa facilities were great and location perfect. Gorgeous rooftop bar with great views of the city and surrounding area. Definitely recommend.More

1  Thank AC29LF
Response from Lisa O, Director de Recepción at Santa Clara Urban Hotel & SpaResponded 1 week ago

Dear AC29LF, Thank you for you feedback. We appriciate receiving positive comments and share it with the community of tripadvisor . We will try to keep with the good work and motivation to also satisfy all other guests still to come !! Hope to see...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$211 - US$433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Palma de Mallorca
#10 Luxury Hotel in Palma de Mallorca
#15 Business Hotel in Palma de Mallorca
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$211 - US$433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Palma de Mallorca
#10 Luxury Hotel in Palma de Mallorca
#15 Business Hotel in Palma de Mallorca
Room types
Suites, Non-Smoking Rooms
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Traveller (149)
Room & Suite (169)
Dining (29)
Pool & Beach (13)
Amenities (23)
Questions & Answers
Ask a question
fionalydon
20 January 2018|
AnswerShow all 4 answers
Response from Lisa O | Property representative |
Dear Fiona, Thank you for contacting us. Yes, the hotel has a lift to acces all the floors in the establishment. Kind regards Lisa Olin
0
Votes
Google Translation
IamFromNewYork
29 December 2017|
Answer
Response from Tomeuescalas | Property representative |
In the junior suites the bathrooms are a little bit bigger that in the doble rooms and double superiors, they all have a marble table with a sink, amenities, hairdryer, makeup mirror, and a large walk in shower. If you would... More
1
Vote
Google Translation
tawom1
25 December 2017|
Answer
Response from AdrianBooth67 | Reviewed this property |
When we visited, meals were not included. To be honest, there are so many great restaurants and bars around the hotel that we felt that it would be a shame to stay in the hotel and eat. There are restaurants literally 5... More
0
Votes
Room Tips
"Great central location in old town, quiet."
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"We stayed this year at the front and thought it may be noisy but it wasn't in the slightest Room 202 Fab!"
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"Back side overlooking courtyard and bell tower"
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"Suite No 003 was perfect"
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