La Lonja Homes - Turismo De interior
La Lonja Homes - Turismo De interior
Calle Remolars 5, 07012 Palma de Mallorca, Majorca Spain
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#1 of 2 special hotels in Palma de MallorcaLocation
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quaint
Languages Spoken
English, Spanish, Catalan
Property amenities
Free High Speed Internet (WiFi)
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Washing machine
Wifi
Room features
Blackout curtains
Air conditioning
Dining area
Safe
Separate dining area
Coffee / tea maker
Cable / satellite TV
Bath / shower
Separate living room
Wardrobe / wardrobe
Iron
Private bathrooms
Dishwasher
Microwave
Oven
Stovetop
Electric kettle
Kitchenware
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Location
Calle Remolars 5, 07012 Palma de Mallorca, Majorca Spain
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Palma Mallorca Airport
8 km•
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Detailed Reviews
We were due to stay at this apartment (booked through Booking.com) in December 2022 until our flight from Manchester was cancelled after boarding on account of snow.
At every step of the way I did my utmost to keep Las Lonja Homes (specifically Gaston) informed on the status of our flight - from boarding the plane to 3 hours later when we were finally notified of cancellation.
Because we were unable to stay at the apartment through no fault of our own, I politely asked if they would be willing to honour our booking with new dates a couple of weeks later, having every faith that they would go some way to accommodate us.
My partner & I are both long-standing customers of Booking.com and their clients have always been helpful in extraordinary circumstances.
The reply from Gaston was nothing short of rude and downright unprofessional! Initially he suggested that I was lying (??!!!) and came back with the following response (and I quote);
“Hello. Here is a flight from Manchester that has just landed. There are no possible changes, if EasyJet has really canceled your flight and does not give you options to come
You should claim your stay here to them”.
A bit dumbfounded, I sent Gaston a screenshot of the cancellation notification from EasyJet as proof, to which he further responded;
“Ok , Everything you say is true but there is also an EasyJet in London this afternoon that they say offered you and you rejected it.
I understand that if you claim EasyJet. They must be responsible for these expenses. Try to Speak with them“.
Firstly, EasyJet did NOT offer us a London flight and we did not refuse it. The flight from London that same day was at 15.15 and we didn’t actually exit Manchester Airport until 11.30 which would not have left anywhere near enough time to travel to London!
Secondly, it is not the responsibility of the airline to compensate for lost accommodation costs in the event of adverse weather.
More importantly, the representative of this accommodation (Gaston) accused us of lying and then proceeded to fabricate a story about us refusing an alternative flight!
When we arrived home my partner complained to Booking.com about our treatment and they agreed to speak to La Lonja Homes with a view to amending the dates. At first they said they would but came back with a further message (after speaking to the manager) to say that they wouldn’t.
Please think twice before booking this accommodation, as they are not open n the slightest accommodating!
At every step of the way I did my utmost to keep Las Lonja Homes (specifically Gaston) informed on the status of our flight - from boarding the plane to 3 hours later when we were finally notified of cancellation.
Because we were unable to stay at the apartment through no fault of our own, I politely asked if they would be willing to honour our booking with new dates a couple of weeks later, having every faith that they would go some way to accommodate us.
My partner & I are both long-standing customers of Booking.com and their clients have always been helpful in extraordinary circumstances.
The reply from Gaston was nothing short of rude and downright unprofessional! Initially he suggested that I was lying (??!!!) and came back with the following response (and I quote);
“Hello. Here is a flight from Manchester that has just landed. There are no possible changes, if EasyJet has really canceled your flight and does not give you options to come
You should claim your stay here to them”.
A bit dumbfounded, I sent Gaston a screenshot of the cancellation notification from EasyJet as proof, to which he further responded;
“Ok , Everything you say is true but there is also an EasyJet in London this afternoon that they say offered you and you rejected it.
I understand that if you claim EasyJet. They must be responsible for these expenses. Try to Speak with them“.
Firstly, EasyJet did NOT offer us a London flight and we did not refuse it. The flight from London that same day was at 15.15 and we didn’t actually exit Manchester Airport until 11.30 which would not have left anywhere near enough time to travel to London!
Secondly, it is not the responsibility of the airline to compensate for lost accommodation costs in the event of adverse weather.
More importantly, the representative of this accommodation (Gaston) accused us of lying and then proceeded to fabricate a story about us refusing an alternative flight!
When we arrived home my partner complained to Booking.com about our treatment and they agreed to speak to La Lonja Homes with a view to amending the dates. At first they said they would but came back with a further message (after speaking to the manager) to say that they wouldn’t.
Please think twice before booking this accommodation, as they are not open n the slightest accommodating!
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Date of stay: December 2022Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The accommodation in really lovely with all amenities in the apartment. The owner Dario is a lovely, friendly and helpful person. The apartment is located in the best location of Palma and is very clean and air conditioning is awesome. Could not have found better place to stay.
Read more
Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
RM 975 - RM 1,988 (Based on Average Rates for a Standard Room)
LOCATION
SpainBalearic IslandsMajorcaPalma de MallorcaLa Llotja-Born
NUMBER OF ROOMS
5
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about La Lonja Homes - Turismo De interior
Which popular attractions are close to La Lonja Homes - Turismo De interior?
Nearby attractions include Catedral de Mallorca (0.3 km), Terrazas de la Catedral de Palma (0.3 km), and S'Hort del Rei (0.1 km).
What are some of the property amenities at La Lonja Homes - Turismo De interior?
Some of the more popular amenities offered include free wifi, express check-in and check-out, and a clothes dryer.
Which room amenities are available at La Lonja Homes - Turismo De interior?
Top room amenities include air conditioning, blackout curtains, and a dining area.
What are some restaurants close to La Lonja Homes - Turismo De interior?
Conveniently located restaurants include Fera Palma Restaurant, Ca n'Ela, and Giovanni L. Gelato Deluxe.
Are any cleaning services offered at La Lonja Homes - Turismo De interior?
Yes, a clothes dryer and a washing machine are offered to guests.
Are pets allowed at La Lonja Homes - Turismo De interior?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at La Lonja Homes - Turismo De interior?
The staff speaks multiple languages, including English, Spanish, and Catalan.
Are there any historical sites close to La Lonja Homes - Turismo De interior?
Many travellers enjoy visiting Sa Llotja (0.2 km), Palau de l'Almudaina (0.2 km), and Son Marroig (2.5 km).