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Melia Palas Atenea

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Melia Palas Atenea
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1,671 Reviews from our TripAdvisor Community

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Showing 956: English reviews
Conflans Sainte Honorine, France
Reviewed 30 December 2016

Well this is definitely the poorest Melia hotel I've visited so far in terms of value for money. To be honest, the hotel has a fairly good location, just in front of seaside promenade and only 20 minutes walk away from the cathedral. The staffs are very polite and professional. However, this seems to be a hotel that has everything...

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2Thank 41-11Luc
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this review

Dear 41-11Luc, We are very sorry to know that your stay with us did not meet your expectations. Be sure that your comments will help us to keep improving our service and product. Our hall has LCD screens in order to indicate the location and the name of our meeting rooms.We regret to know that you could find some inconveniences...

Reviewed 27 December 2016 via mobile

We've booked and updated our room to their exclusive level, that which has access to the lounge and has better view of the sea. Well we got the view and the access to the lounge, it was as exclusive as we wanted it to be. The hotel is pretty much a walking distance to most destinations and has a really...

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Helpful?
Thank Chino B
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this review

Dear Chino B, Thank you for reporting us your comments after your level experience. We always recommend to book our The Level Grand Premium Sea View Room, the extra charge worth it. We are immerse in a renewal process and we hope to change the location of our Level Lounge in the future. We would like to welcome you again...

Reviewed 19 December 2016

The hotel comes short in a few important ways, in my view. The sockets are few (only one but unplug the coffe maker and the lamp and you got two more) and not all are compatible with EU standards today, so your pc cannot be plugged in in some sockets. Also few sockets and inconveniently laid out. Parking is cumbersome...

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Helpful?
Thank DagfinnAMork
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this review

Dear DagfinnAMork, Thank you for sharing with us your comments. Our guest's opinion is very important for us because help us to keep improving our service and our guests experiences. We are immerse in a renewal process, having renovated all our rooms and we are also planning a second phase to add more plugs. We must to inform you that...

Valencia, Spain
Reviewed 11 December 2016

This is a really good Melia Group hotel. It is currently undergoing a partial refurbish. The rooms are really comfortable and all I can say is I would definitely return. The terrace with pool and bar have an excellent view of Palma bay and marinas. Also the famous Cathedral is in site. The breakfast lounge is nice and bright and...

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Helpful?
Thank Gordon H
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this review

Dear Gordon H, Thank you for coming to Meliá Palas Atenea Hotel on your recent stay in Palma. We are very happy that you had a nice experience with us. We are currently undergoing through a renovation so we invite you to come soon to see the great changes that we are doing. We'll see you soon. Kind Regards, Verónica...

Walsall, United Kingdom
Reviewed 11 December 2016 via mobile

We were pleasantly surprised by this hotel it was very nicely finished off Our standard room was very pleasant refurbished to a good standard two large beds settee mini bar kettle and a small balcony The staff are all pleasant and helpful but very business like. We used the spa and had it to ourselves for an hour which was...

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Helpful?
Thank Angela M
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this review

Dear Angela M, Thank you for choosing us on your recent stay in Palma. Thank you for the comments about our staff. The pool temperature meets the regulation of this matter but we will take in account your concerns. We are sorry that you had to wait when you first arrived, it's unusual so we will check what happened. We...

Erie, Pennsylvania
Reviewed 1 December 2016

We loved the look and feel of the room and overall hotel. We got the Level and it was amazing. The staff was wonderful in all areas. The waiter in the breakfast buffet made are last morning great! only mix up was the type of bed we got but it was fixed right away.

Review collected in partnership with Meliá Hotels International
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Thank Rachel T
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this review

Dear Rachel T, Thank you for choosing us on your stay in Palma. We are very pleased that you enjoyed your stay with us. We encourage you to get the Level experience when you return or visit another Meliá Hotel. See you soon. Kind Regards, Verónica Soriano Guest Experience Manager

Cambridgeshire
Reviewed 30 November 2016 via mobile

A recent business trip for 4-nights. Really good value and an excellent room with outstanding views of harbour. Very good and clean gym with everything you need. I didn't get to try the restaurant but did eat from the snack menu at the bar which was very good and reasonably priced. Would definitely book this hotel again if in the...

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Thank BBBG69
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this review

Dear BBBG69, Thank you for choosing us on your recent business trip in Palma. We are very happy that you had a nice stay with us and hope to see you another time. We recommend you to try our exquisite Diana Restaurant on your next visit. We are waiting for your next stay. Kind Regards, Verónica Soriano, Guest Experience Manager

Lisbon, Portugal
Reviewed 16 November 2016 via mobile

Great hotel, fantastic location a good rooms. Room service is great and very fast. Breakfast is ok and the tapas restaurant in the lobby is very good. Highly recommend this hotel for business of pleasure trips.

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Thank RFUPortugal
Nice, France
Reviewed 15 November 2016

Slightly old fashioned and not well maintained in corridor areas, however, apparently renovation is underway. A bit too expensive for the quality, although very good overall. Not situated in the historic centre

Review collected in partnership with Meliá Hotels International
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Thank laurenmariet2016
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this review

Dear laurenmariet2016, Thank you for reporting us your comments after your last stay at Meliá Palas Atenea. As you said, we are immerse in a renewal process and we sincerely hope that you will see our next renovation in the future. We hope to welcome you again very soon!! Verónica Soriano Guest Experience Manager

Preston
Reviewed 13 November 2016 via mobile

I stayed here for 4 nights in a classic room. The room we was checked into had a large amount of hair in the bathroom, on the floors and under furniture. The floor had clearly not been vacuumed or swept and there was crumbs, dust and hair under the tables. The unit with kettle had coffee stained splashed up the...

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Helpful?
1Thank Lucy C
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this review

Dear Lucy C, We are very sorry to know that your stay with us di not meet your expectations. We have already share your comments about the cleaning in your room with our cleaning department in order to analyze them. We usually receive positive comments about our level cleaning reason why we regret that you left the Hotel with this...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Melia Palas Atenea

Address: Avinguda de Gabriel Roca, 29, 07014 Palma de Mallorca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Palma de Mallorca
Price Range: RM530 - RM998 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Palas Atenea 4*
Number of rooms: 361
Reservation Options:
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Also Known As:
Melia Palas Atenea Hotel Palma De Mallorca
Melia Palma De Mallorca
Melia Hotel Palas Atenea
Melia Palas Atenea Palma De Mallorca, Majorca
Hotel Style:
#2 Green Hotel in Palma de Mallorca
#10 Spa Hotel in Palma de Mallorca
#12 Business Hotel in Palma de Mallorca
#20 Family Hotel in Palma de Mallorca
#24 Luxury Hotel in Palma de Mallorca
#26 Romantic Hotel in Palma de Mallorca
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Questions & Answers

Here's what travellers have asked, with answers from Melia Palas Atenea staff and other travellers.
33 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlook the bay. A beautiful view and very relaxing from a good sized balcony. ”
 of 5 bubbles P6345YNrichardd, 20 Feb 2017 | Read review
“sea view rooms are strongly recommended”
  • View from the room balcony
 of 5 bubbles 838adrianv, 13 Feb 2017 | Read review
“Always aim fro a room on the front of the hotel overlooking the Paseo and the Marina.”
 of 5 bubbles RogerDean2929, 16 Jan 2017 | Read review
“Rooms had everything we needed, small fridge, kettle, tea/ coffee, TV, wifi. Sofa, table & chairs, small coffee table and a sunny balcony in the afternoon. ”
 of 5 bubbles Little-Welsh-girl189, 4 Jan 2017 | Read review
“Choose a room with sea view if you can”
 of 5 bubbles 41-11Luc, 30 Dec 2016 | Read review
5 of 5