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We have been to Palma on holiday a few times and always choose different hotels to try things out, this past one we chose this hotel it was the right price for us, right star category and had a good online deal. But we were...More
My daughter and I stayed here for a week just to relax. We booked a red level service room. We enjoyed the luxury that this afforded us and couldn’t fault the room, nor the staff. We also had access to a lounge area where we...More
Response from maria jose g, Guest Relations Manager at Gran Melia VictoriaResponded 7 December 2017
My name is Maria Jose Guerra and I am the Guest Experience Manager.
First of all, thank you for taking part of your precious time to share such a lovely feeling regarding your visit to Gran Meliá Victoria.
On behalf of our staff,...More
We stayed here for a couple of nights over Christmas. The hotel was fabulous, nothing was too much trouble all the staff were polite and helpful. We had a top floor on the Red level the view was amazing.
When we return to Palma we...More
Unfortunately I cannot give this hotel a 5 star, it could have been better for a few things that Ill mention, mainly was not pleased with my room, it was very hot and at times very cold, I did not have control over the temperature...More
Just booked this lovely hotel for my third visit. It's my daughters 21st birthday in March and I asked what present she would like and she asked to be taken to Palma in June. I'm looking forward to seeing the refurbishment this year and showing...More
Response from tonypR2373XP | Reviewed this property |
When we stayed there two years ago we were in a room designed for disabled guests - the bathroom was a wet room with an open shower and no bath. The room this year had a conventional bathroom with the shower over the bath... More
When we stayed there two years ago we were in a room designed for disabled guests - the bathroom was a wet room with an open shower and no bath. The room this year had a conventional bathroom with the shower over the bath. I suggest you contact the hotel directly.