Hotel Sercotel Zurbarán
Carrer de Josep Villalonga, 16, 07014 Palma de Mallorca, Majorca Spain
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Avg. RM 3,223 /night, 8/8 - 8/9
RM 3,223
per night
RM 1,930
per night
RM 637
per night
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4.0
#73 of 95 hotels in Palma de MallorcaLocation
Cleanliness
Service
Value
The superior Zurbaran Hotel is a hotel in the city of Palma de Majorca designed for those people heading to the island for work or leisure and need the comfort and tranquility that only a hotel of this type can provide. The Hotel in the centre of Palma combines all the practical elements designed with the sole purpose of creating memorable experiences for our clients. Its unique location allows you to see all the sites featured in the city of Palma like the Bellver Castle, the Paseo Marítimo and the beach of Cala Major. This Hotel in Majorca exquisitely combines two aspects of life such as work and leisure. Therefore, you will find on business travels, a space in which to relax and enjoy the wonderful amenities of Hotel Zurbaran . Also, our Hotel in Palma is chosen by the magnetism of Majorca and electric charm of its people, its beaches and landscapes. Our 40 double rooms are testimony to our passion for the customer and a reflection of the quality standards we use in Zurbaran Hotel in the city of Palma . Golfers will find in our Hotel in the centre of Palma the perfect setting to prepare the 18 holes to play in any of the beautiful courses on the island and an ideal place in which to recharge batteries to repeat it once again the day next. This Hotel specialized in golf in Majorca is located just a mile away from important golf courses and has special agreements with most them on the island.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Car hire
Baggage storage
Concierge
24-hour front desk
Parking
Wifi
Breakfast available
Breakfast buffet
Newspaper
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Private balcony
Safe
Telephone
Private bathrooms
Flatscreen TV
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighbourhood
Family
Languages Spoken
English, French, Spanish
Location
Carrer de Josep Villalonga, 16, 07014 Palma de Mallorca, Majorca Spain
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 89 out of 100
89
Palma Mallorca Airport
9.7 km•
See all flights
91 Restaurants
within 0.5 kilometers
281Reviews5Q+A21Room tips
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Detailed Reviews
The hotel is a little old fashioned but we found the room was clean and the hotel was quiet which is all you need for a city break. The check in process was very straight forward and the gentleman on the desk was really helpful with how to get around the city. We hadn’t pre-booked breakfast and just wandered down in the morning to see whether it was worth it and it was, there was plenty of choice of fruit, cooked breakfast and pastries. There was even a basket with some gluten free muffins.
The castle is close by, within walking distance and worth walking up the steps to get the views. The cathedral is a bit of a walk but it’s a pleasant walk along the harbour front and it is a flat route so not strenuous at all. The hotel also offers free entry tickets to the Joan Miro museum if you go to their sister hotel which is up the road from the museum and is about 8 euros in a taxi from Sercetol. The taxi to the airport is only between 20 and 25 euros. The local area is much quieter so we had a decent sleep and the bathroom provided free shampoo, shower gel and soap. I would recommend this hotel if you are happy to spend some time walking to the main tourist sights and see it as a base for the night.
The castle is close by, within walking distance and worth walking up the steps to get the views. The cathedral is a bit of a walk but it’s a pleasant walk along the harbour front and it is a flat route so not strenuous at all. The hotel also offers free entry tickets to the Joan Miro museum if you go to their sister hotel which is up the road from the museum and is about 8 euros in a taxi from Sercetol. The taxi to the airport is only between 20 and 25 euros. The local area is much quieter so we had a decent sleep and the bathroom provided free shampoo, shower gel and soap. I would recommend this hotel if you are happy to spend some time walking to the main tourist sights and see it as a base for the night.
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Date of stay: October 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Propriétaire at Hotel Sercotel Zurbarán
Responded 22 Oct 2021
Dear Guest, We would like to thank you for your review. It is rewarding to know that your stay with us was enjoyable. Thank you for your kind mention of our reception team member who looked after you well, we will be sure to pass this on to them. We are delighted to hear how much you enjoyed our breakfast to start off your day before exploring the local area and found our location suited your needs well. We really hope to welcome you back. Kind regards, María, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I just wanted to pay a very quick complement to members of the team at the Sercotel Zurbaran Hotel in Palma. I stayed between the 25/2/20 - 28/2/20.
Lucas was absolutely excellent in providing the best customer service possible and ensuring that my stay was problem free and comfortable.
The maids and restaurant team were also fantastic, professional and polite at all times.
The Hotel itseldf is comfortable, in a quiet location but not far from the centre of Palma.
Please can you pass on my compliments to Lucas.
Thank you,
Lucas was absolutely excellent in providing the best customer service possible and ensuring that my stay was problem free and comfortable.
The maids and restaurant team were also fantastic, professional and polite at all times.
The Hotel itseldf is comfortable, in a quiet location but not far from the centre of Palma.
Please can you pass on my compliments to Lucas.
Thank you,
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: Room on 3rd Floor facing the front
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel-cmanager, María, General Manager at Hotel Sercotel Zurbarán
Responded 8 Mar 2020
Dear Guest, Thank you for this kind review of your recent stay at Hôtel Sercotel Zurbarán, Our entire team is delighted that you had a pleasant stay with us and Lucas is especially thrilled to know of the impact he had on your time with us. As you kindly mentioned, our calm setting offers guests the peace and quiet they deserve while remaining within easy distance of various attractions. Our whole team hopes to welcome you back in the near future. Best Wishes, María, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Positives: Room was big and breakfast was really good. Staff friendly.
Not so good...Our room had a water damage, there was a towel rolled together and put behind the toilet that was running constantly. The hallway and floor next to the toilet was damaged from water leaking. The toilet had a bad smell.
We didn't complain since only staying one night. But it is clear they are aware of the problem, the water damage was not new.
The room wasn't cleaned well. I am not picky.
Not so good...Our room had a water damage, there was a towel rolled together and put behind the toilet that was running constantly. The hallway and floor next to the toilet was damaged from water leaking. The toilet had a bad smell.
We didn't complain since only staying one night. But it is clear they are aware of the problem, the water damage was not new.
The room wasn't cleaned well. I am not picky.
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Date of stay: September 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Propriétaire at Hotel Sercotel Zurbarán
Responded 8 Sept 2021
Dear Charlie, Thank you for taking the time to share your feedback. We are glad that you were satisfied with the feeling of space in your room and that you enjoyed our tasty breakfast buffet, an ideal way to start the day. We have taken note of your comments and will be informing our maintenance team to check your room, please don't hesitate to inform reception at the time so that we make take immediate action. We hope to have the opportunity of welcoming you back in the future. Best regards, María, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent value for money.
Spotlessly clean
Stayed in the basic double room, not the largest of rooms, but you have everything you need.
Breakfast is extremely good for €11 pp.
Location is fine if you have good mobility as its uphill from the sea front.
What makes this hotel? THE STAFF, they go above and beyond to make your stay perfect. A special shout out to Lukas on reception who is just amazing.
Our only little niggle is there is no tea/coffee facilities in the rooms, but available 24/7 from the bar in reception.
We wouldn't hesitate to stay here again
Spotlessly clean
Stayed in the basic double room, not the largest of rooms, but you have everything you need.
Breakfast is extremely good for €11 pp.
Location is fine if you have good mobility as its uphill from the sea front.
What makes this hotel? THE STAFF, they go above and beyond to make your stay perfect. A special shout out to Lukas on reception who is just amazing.
Our only little niggle is there is no tea/coffee facilities in the rooms, but available 24/7 from the bar in reception.
We wouldn't hesitate to stay here again
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Date of stay: July 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hotel Sercotel Zurbarán
Responded 21 Jul 2024
Dear Guest, Thank you for taking the time to share your feedback. We are thrilled that you found our hotel to be of excellent value and our premises impeccably clean. It's also heartwarming to hear that our breakfast selection impressed you and was well worth the price. Nonetheless, we are sorry that some aspects of your stay did not meet your expectations. While we do not currently offer tea and coffee facilities in the rooms, we're glad you could still enjoy these comforts at any time from our bar in the reception area. Finally, it is wonderful that our staff, especially Lukas, made such a positive impact on your visit. We strive to provide a friendly and helpful service, and it's affirming to know that our efforts are recognized. Regarding the location, our hilltop position offers a unique perspective of the seafront while still being accessible to the marina and city center for those who enjoy a scenic walk. We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards, Lucas Fornés, Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here in October for 5 nights. The staff could not have tried harder to make our stay relaxing and enjoyable. The location is great as it's just a little way out of the city in a quiet street. The Hotel had a small car park which made life easier. It was my 2nd stay here. Last time was in 2019. Both times everything was perfect. It is very good value.
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Date of stay: October 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Propriétaire at Hotel Sercotel Zurbarán
Responded 14 Nov 2021
Dear Guest, Thank you for such a positive review. It is always a pleasure for us to welcome a returning guest, and we are delighted that we could provide you with another enjoyable and relaxing stay. Our dedicated team members always aim to give the best experience to every guest, so your kind feedback is rewarding. We hope to see you again in the future. Kind regards, María, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was cramped, not good for two people. No place to put suitcases! Not even floor space or closet space for luggage. Uncomfortably small. If you are travelling in a room alone, it would probably be a fine choice. The hotel staff was pleasant and helpful. The location was good, near the #4 bus (EU2) into town and near the tourist bus #50 as well. Breakfast was excellent. Air conditioner fan was very loud.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Do not have more than one person to a room, the rooms are VERY small and cramped.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hotel Sercotel Zurbarán
Responded 3 Sept 2023
Dear Aspringe, Thank you for your recent stay and for taking the time to leave a review. We are glad to hear that you enjoyed our excellent breakfast and found our staff to be pleasant and helpful. Our location is indeed convenient for exploring the city and accessing public transportation. We apologize for the inconvenience you experienced with the size of the room. Our rooms come in different sizes, and we would be happy to assist you in selecting a more spacious room for your next stay. We understand that the air conditioner fan was loud, and we will look into this issue to ensure a more comfortable experience for our future guests. We look forward to welcoming you back in the future. Best wishes,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a really lovely experience in this tranquil hotel. The staff were so friendly, in particular we want to thank Ivana for everything she did for us. We would recommend everything about this hotel Friendly, professional and spotless clean. Breakfast is good to. We certainly will be back. Thank you for everything. John and Denise O'Neill.
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Date of stay: April 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hotel Sercotel Zurbarán
Responded 11 Apr 2024
Dear Guest, Thank you for this great review. We are glad that the high standards we set ourselves met your expectations. We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. It’s equally great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We look forward to welcoming you back again in the future. Best wishes, Lucas Fornés, Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Such helpful friendly staff . Thank you for all your great advice.
Modern hotel , good breakfast.
Used bus 4 to get to local beaches.
Went to Cala major, illetes, Porto potals
2 euros cash only!
Got taxi into Palma 7/8 euros .
Cafe near by.
Rooms clean daily.
Would recommend this hotel
Modern hotel , good breakfast.
Used bus 4 to get to local beaches.
Went to Cala major, illetes, Porto potals
2 euros cash only!
Got taxi into Palma 7/8 euros .
Cafe near by.
Rooms clean daily.
Would recommend this hotel
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Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hotel Sercotel Zurbarán
Responded 12 Jun 2024
Dear Guest, Thank you for such a positive review. We're thrilled that our team's dedication made a strong impression. We aim to provide the best advice and service to enhance your stay. Furthermore, it brings us joy to know that the modernity of Sercotel Zurbarán, alongside our varied breakfast options, contributed positively to your experience. Your mention of the ease of accessing local beaches and Palma via public transport is much appreciated; we're glad you found the location convenient. We're also pleased to hear that the cleanliness of our rooms met your expectations. Our housekeeping team works diligently to ensure that our guests' stays are as comfortable and pleasant as possible. We look forward to welcoming you again. Best wishes, Lucas Fornés, Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed there for 2 nights. Hotel has modern a/c-ed rooms with desk, seperate bath room, and free Internet access. Room was very clean and quiet. The hotel has no pool so no "alcohol-filled Arenal-type-tourists" even though the week-end rates are very good. I had asked for a quiet room so I got one to the patio; a very few rooms on the other side seem to have bay view. All rooms seem to have a balcony.
The breakfast (at weekends at 8) was very good: includes eggs, hot sausages, fruit, youguhrt, cheese, cold sausages, fruit juice, tomates and olives, cereals, jam and spanish sweet bakery. It is well worth the extra EURO 7. In the evenings they had a espresso machine and sweet bakery for free in the lobby. They advertised a evening meal Mo-Thursday at 8pm, but I could not check since I stayed Fr-Su. Frontdesk was very helpful when I had to confirm a flight but had lost the phone number.
The tricky part is the location. It is west of the old Palma district in a tiny narrow road at a steep hill. It is only a few minutes walk to the beach/marina, but getting to the hotel from the beach is not that easy since you have to find the right road from the beach front. The Number one EMT bus leaves right from Plama PMI airport (about every 15 minutes, also often at night), going around old Palma, and eventually running along the beach front west of old Plama where the hotel is located (only EURO 1,85) - no need for cab. The safest way to get off the bus is the "AUDITORIUM"- stop and then continue into the driving direction of the bus at the right road side. The next stop may be somewhat closer (you then have to walk back) but I cannot remember the name. Walking from Auditorium you pass severall cafes (areas seems safe and is crowded) until you pass a large hotel with its own drive up ("dented side walk") followed by the bar "Moon" at the corner. At that corner turn right into the road leading uphill. Road makes very narrow right and left turn, then you hit a square and "Sindy's pub". Turn left at square. At other end of square (Bar Dracula) turn slightly right again and walk up the steepest road from this square. Take the second street on the left (after ...Salud street). The hotel is right after the next corner. Again it is very close to the beach but you have to find it...
I would stay again unless I would find something similar right in Old Palma for a similar price (that is unlikely).
PS Continuing the road and turning left agian leads to teh park to the castell at the top of the hill where you have an excellent view of the Palma area.
The breakfast (at weekends at 8) was very good: includes eggs, hot sausages, fruit, youguhrt, cheese, cold sausages, fruit juice, tomates and olives, cereals, jam and spanish sweet bakery. It is well worth the extra EURO 7. In the evenings they had a espresso machine and sweet bakery for free in the lobby. They advertised a evening meal Mo-Thursday at 8pm, but I could not check since I stayed Fr-Su. Frontdesk was very helpful when I had to confirm a flight but had lost the phone number.
The tricky part is the location. It is west of the old Palma district in a tiny narrow road at a steep hill. It is only a few minutes walk to the beach/marina, but getting to the hotel from the beach is not that easy since you have to find the right road from the beach front. The Number one EMT bus leaves right from Plama PMI airport (about every 15 minutes, also often at night), going around old Palma, and eventually running along the beach front west of old Plama where the hotel is located (only EURO 1,85) - no need for cab. The safest way to get off the bus is the "AUDITORIUM"- stop and then continue into the driving direction of the bus at the right road side. The next stop may be somewhat closer (you then have to walk back) but I cannot remember the name. Walking from Auditorium you pass severall cafes (areas seems safe and is crowded) until you pass a large hotel with its own drive up ("dented side walk") followed by the bar "Moon" at the corner. At that corner turn right into the road leading uphill. Road makes very narrow right and left turn, then you hit a square and "Sindy's pub". Turn left at square. At other end of square (Bar Dracula) turn slightly right again and walk up the steepest road from this square. Take the second street on the left (after ...Salud street). The hotel is right after the next corner. Again it is very close to the beach but you have to find it...
I would stay again unless I would find something similar right in Old Palma for a similar price (that is unlikely).
PS Continuing the road and turning left agian leads to teh park to the castell at the top of the hill where you have an excellent view of the Palma area.
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Date of stay: May 2005
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed 5 days over Easter. Situated on a quiet residental street this is a clean,comfortable and stylish hotel for the price. Our room had a decent sized bathroom with a good (walk in)shower which is always one of our priorites and we like hard beds.
The walk from the airport bus (line 1) stop(on the harbour road) takes about 10 mins and the buses into the city centre (3 & 46, every 10-15mins) stop 5mins walk away. Buy a 10 ticket card at the newsagents on the corner and each trip costs €1. The immediate surroundings are a bit shabby but totally ok to walk around.
A note on the breakfast...while the choices were generally comprehensive and well presented, the bacon & eggs were luke warm and a kettle for BOILING water (tea again) would be a good idea. Actually we skipped breakfast on the last 3 days to leave more room for tapas at lunchtime!
The walk from the airport bus (line 1) stop(on the harbour road) takes about 10 mins and the buses into the city centre (3 & 46, every 10-15mins) stop 5mins walk away. Buy a 10 ticket card at the newsagents on the corner and each trip costs €1. The immediate surroundings are a bit shabby but totally ok to walk around.
A note on the breakfast...while the choices were generally comprehensive and well presented, the bacon & eggs were luke warm and a kettle for BOILING water (tea again) would be a good idea. Actually we skipped breakfast on the last 3 days to leave more room for tapas at lunchtime!
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Date of stay: April 2007Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Check-in / front desk
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes. Very far I would imagine as it’s in Palma
Yes there was a mini bar fridge for the hotel. We used it to keep our wine cool for a quick vino on the balcony. Hotel didnt mind.
Room safes were free.
We paid for Bed & Breakfast, so it was included but It can be paid for separately, sorry I cant remember what the price was. There was a lot of choice, including bacon & eggs. Fresh fruit and the usual 'Continental' breakfast.
"I had a room at the rear of the hotel, which was a wee bit cool - expect it to be very pleasant during the summer months"Read full review
PRICE RANGE
RM 633 - RM 957 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zurbaran hotel palma de mallorca
LOCATION
SpainBalearic IslandsMajorcaPalma de Mallorca
NUMBER OF ROOMS
40
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hotel Sercotel Zurbarán
Which popular attractions are close to Hotel Sercotel Zurbarán?
Nearby attractions include Castell de Bellver (0.5 km), Taberna El Pincho (0.4 km), and Passarella Club & Terrace (0.3 km).
What are some of the property amenities at Hotel Sercotel Zurbarán?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
What food & drink options are available at Hotel Sercotel Zurbarán?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Hotel Sercotel Zurbarán?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hotel Sercotel Zurbarán?
Conveniently located restaurants include Agra Tandoori Indian Restaurant, OH Mallork, and Restaurante Toque.
Are any cleaning services offered at Hotel Sercotel Zurbarán?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Sercotel Zurbarán?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hotel Sercotel Zurbarán?
Many travellers enjoy visiting Sa Llotja (1.7 km), Palau de l'Almudaina (2.0 km), and Son Marroig (3.5 km).
Does Hotel Sercotel Zurbarán have any great views?
Yes, guests often enjoy the city view available here.