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4.0
#62 of 95 hotels in Palma de Mallorca
Location
Cleanliness
Service
Value
The Portofino Hotel is situated in the area of Ciudad Jardin, one of the closest beaches to the city of Palma de Mallorca. Its strategic location near the airport and few minutes away from the city, make it a perfect combination of functionality and comfort. The Bay of Palma is famous for the practice of aquatic sports such as windsurfing, stand up paddle, kayaking, sailing, etc.. Around the hotel, you can rent the necessary equipment for the practice of them. A total of 65 rooms make up this beautiful and comfortable hotel, which has been decorated in a pure contemporary style. An exterior swimming pool as well as free wireless Internet access in all areas of the building and a free safety deposit box in the room are also some of the services available. The Portofino Bar is located inside the hotel open to the public, with a separate entrance from the main street. It has an outside terrace overlooking the swimming pool and offers guests the chance to enjoy a drink on the terrace at the sunset. The hotel Portofino Mallorca is only a few metres away from the nearest beach and the sea promenade which starts at the yacht club in the city and stretches all the way to Playa the Palma, passing by the Cathedral, and the areas of el Portixol, Molinar, Ciudad Jardin, Can Pastilla and el Arenal. One can take a relaxing long walk, skate or cycle along the promenade or simply sit down by the sea and enjoy the breathtaking views. Also from the hotel reception can be arranged any special request of the guest, boat trips, rent a car, excursions around the island, winery tours, visit to the Caves of Drach, etc.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighbourhood
Bay View
Languages Spoken
English, Spanish, German
Location
Carrer de Trafalgar, 24, 07007 Palma de Mallorca, Majorca Spain
Name/address in local language
Portofino Mallorca
693 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
My daughter and I recently stayed here, our first visit, and we will definitely be returning. We upgraded to a room with a balcony and Naiara, on reception, could not have been more helpful with the new arrangements. She was a delight- thank you! The hotel is 10 minutes in a taxi from the airport, 1 minute walk to the beach/bars/ restaurants, gorgeous sky bar at the hotel - what more do you need! The hotel is spotless, has very friendly and helpful staff, and they serve a good breakfast. All the staff wore face masks and there are hand sanitation stations dotted around the hotel.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from juan sevilla, Director General at Portofino Mallorca
Responded 30 Jul 2020
Dear Mrs Andrea, First of all, we would like to thank you for your kind review of your recent holiday with us at our hotel. Such a friendly review is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts. Again we thank you for your pleasant opinion of our Hotel and staff and hope that we will continue to provide you with excellent holiday experiences in the future. UR Portofino Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Super hotel a mile or so from palma city .. super location .. nice walk into palma along the seafront .. nice local bars and reasonably priced .. beach 100 metres from the hotel . Staff really friendly and efficient .. rooms are small and if your lucky to get a balcony these are too .. however very clean each room has a small fridge which you can fill up with drinks and water from a small cheap supermarket ( BIP ) across the road .. drinks are very reasonable from the hotel bar in the hotel a beer & wine only 5.70 euros ! Each room also has a safe ( free use ). Beach towels are available at just 10 euros deposit ( refundable when you hand back ). Over all a lovely hotel 100% enjoyed everything about it .. tiny negative is the room size but shouldn’t spoil your holiday ! And sun beds are plentiful ( well in September )
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My boyfriend and I stayed in this hotel for a week in July. It was in such a great location - a 2 min walk to the beach/restaurants and a lovely 1hr walk along the seafront into central Palma. We had a lovely balcony that we enjoyed using with sea views. However, we were disappointed with the level of noise in the hotel as it was very loud during the night and early morning. The hotel room doors slammed even if you tried to shut it gently which meant you could hear everyone going in and out of the rooms. Additionally you could hear people clearly outside your hotel room and walking up and down the staircase. We were also disappointed with the hotel breakfast, it compared to plane food. We enjoyed having this hotel as a base and going out in the surrounding areas and exploring! Could of been better!
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Date of stay: July 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from UR Portofino Team, Otros at Portofino Mallorca
Responded 27 Aug 2020
Dear Annabyway123, First of all we want you to know that we appreciate you taking the time to reach out to us through tripadvisor to share your concerns about your recent stay with us at UR Portofino and we are sorry that you felt your experience could have been better. We also lament the disconfort coming due to the noise coming from street and from and neighboring guests. We are surprise to read your coment of our breakfast buffet. We would like to take the opportunity to point out that due to covid restrictions our buffet is assisted, which is served directly in trays and guests can choose whats they wish to eat at Many times they wish . Our buffet offers a variety of products in order to please all palates. We apologize the impression you received. We will of course, relay your observations to the correct department for their consideration On the other hand, we appreciate for pointing out our hotels great location, which is also one of the many reasons guests choose to return to our hotel regularly being so close to the beach and for taking a leisurely stroll along the promenade. Again, we thank you for sending us your valuable review and we hope that you had a pleasant journey home Kind regards,
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Lovely hotel, location is perfect everything you need is within walking distance, shops restaurant pharmacy. The pool area is great but can feel a little crowded if busy, the staff are very friendly and welcoming. The view from the skybar is a absolutely incredible especially at sunset, the prices for food and drink very reasonable but I would have happily paid more just for the view.
The only negative was the view from the room, overlooking rooftops and other people's houses but would definitely stay again even more so of we had a sea view
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Date of stay: August 2021Trip type: Travelled with family
Room Tip:Â Parking can be a nightmare if you have a car as the beach is very busy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We spent a lovely 5 nights at the Portofina, our first visit to Mallorca and the Balearics. Approx 15 minutes from the airport, 2 roads back from a fantastic beach. We were greeted by a friendly and helpful lady on reception who checked us in and was always very helpful throughout our stay. Our room was a little on the small size but was extremely clean, the bed was very comfortable, we had an excellent power shower and great views over the rooftops and out to sea. Breakfast was a little pricey on first impressions but was very nice, a very good selection of cheeses, meats, eggs, pastries and fruit with hot drinks. We found the location of the hotel excellent, no loud bars or clubs but with enough restaurants and bars within a 5 - 20 minute walk to keep us entertained. The bus to Palma will get you into town in 15 mins is just 5 minutes from the hotel. We hired bicycles and enjoyed the extensive bike lanes within the local neighbourhood taking you all the way to Palma and beyond. Fantastic hotel, in a great location with friendly staff. Couldn't ask for more for the money we paid and we would definitely stay again.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip:Â Try the roof top bar, fantastic views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked and paid for a sea view double room for myself (my friends booked a double) back in September 2021, for a holiday 20/6/22 for 5 nights, when myself and my friends arrived we were told that the hotel did not have our reservations as the hotel had been sold in January. To cut a very long story short, the manageress of the hotel went above and beyond to accommodate myself and my two friends. I, unfortunately, only had the option of a single room with no balcony as the hotel was full. I was not offered a refund for the difference in price but just relieved that our party had somewhere to stay. The hotel and staff are lovely and the hotel itself is in a great location within a two minute walk to a gorgeous beach.
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Date of stay: June 2022
Value
Rooms
Service
Room Tip:Â The single occupancy room is small but the aircon is fab!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a lovely hotel in a good location very near to the beach and some restaurants that stretch along the promenade/ esplanade. The hotel is very clean, staff are very helpful friendly and accommodating. Bear in mind we visited out of season so it may not be quite as peaceful and organised in the height of the season. Rooms were very comfortable, fridge and hair dryer in the room but no tea/coffee making facilities ie no kettle. Air conditioning also in the room. I stayed on the ground floor, room 115 which had a nice terrace area and an extra bit around the corner plus outdoor furniture. Not the nicest view just another building to look at but nice and private, other rooms higher up offer sea views etc. The swimming pool is lovely and clean with sunbeds available.
We went to a restaurant very close by called 6th sense which we would recommend, food very good and staff professional and friendly. It costs around 11 euros for a taxi to a more central area if Palma or a good 30min stroll along the front which would get you near to the Cathedral. We did the hop on hop off bus which was OK, it takes you upto the Castle which is worth a visit. Soller buy vintage train is definitely worth doing and a tram to the port de Soller.
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Date of stay: March 2024Trip type: Travelled with friends
Room Tip:Â Out of season is lovely and peaceful, breakfast at the hotel is 14 euros each, a mixture of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My boyfriend and I stayed here, and it was a lovely hotel. The location is excellent, right next to a beautiful beach and some decent restaurants nearby. It’s also very close to bus routes, making it easy to get to Palma and C'an Pastilla using bus 35.
The breakfast was nice, with a good selection of bread and options like eggs, beans, bacon, and tapas. I appreciated that the pool area wasn't too crowded, and we were always able to find a spot at any time of day.
The room itself was nice, though small, as expected from other reviews. We stayed in room 314, a pleasant end room with a mini fridge, safe, and balcony. I was impressed with the cleanliness of the rooms. Housekeeping changed the bins, towels, and made the beds every day.
Our only issues were that the safe stopped working twice, and for the first three nights, we had trouble with the key cards not working consistently. Despite this, the staff were very helpful and resolved the problems promptly. Although the rooftop bar was closed throughout our stay, there is a bar inside that serves the same food and drinks. Overall, a great hotel.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had a lovely stay here, clean and comfortable rooms with big balconies and fresh towels/sheets everyday. Nice pool with sun beds always available, rooftop bar with great views and good food and drink options. In a great location in a quiet area steps away from the beach, close to the airport with plenty of shops, restaurants and public transport links. Highly recommend for a simple and relaxing stay.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
An reasonable hotel which is spoiled by the noise at night from people above, below or on the same floor as you as you can hear everything. Doors slamming, voices, footsteps, furniture being moved even the curtains being drawn. No soundproofing whatsoever. I have never stayed anywhere where it's been so bad for it. I'm glad I had earplugs as it was quite unbelievable how bad it was. It spoiled what is a simple but nice hotel. No frills rooms that are clean and serviced so that was good. Staff seemed nice although contact with them was very limited. The seaview from our room was nice. Didn't eat there and the pool was always too busy to get a sunbed so didn't use that either. Wouldn't stay there again simply as the noise you hear from other guests at night is ridiculous. If you don't mind noise then go for it. If you need quiet to sleep then good luck here, you'll need it.
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Date of stay: July 2024Trip type: Travelled as a couple
Room Tip:Â Take earplugs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Angel,
We don't have a buffet dinner, at night you can enjoy our menu a la carte or booking with half board , which includes a set menú.
With kind regards.
"Out of season is lovely and peaceful, breakfast at the hotel is 14 euros each, a mixture of continental and cooked but nothing special. Bus stop is a 5 min walk from hotel"
There are more places to choose from in the Palma de Mallorca area.
PRICE RANGE
RMÂ 481 - RMÂ 858 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel ur portofino urban sea
LOCATION
SpainBalearic IslandsMajorcaPalma de Mallorca
NUMBER OF ROOMS
65
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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