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Arrecife Gran Hotel & SPA

2,045 reviews
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Traveller (1396)
Room & Suite (437)
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Overview
  • Excellent51%
  • Very good33%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Arrecife Gran Hotel & SPA
Offers & Announcements: 15% off room rate
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,045)Write a Review
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1,211 results
Traveller rating
617
387
126
47
34
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617
387
126
47
34
Show reviews that mention
All reviewsaltamar restaurantstar cityfloor to ceiling windowstop floorpool barstar barupgraded to a suitehalf boardsea viewbuffet restaurantreducto beachbus stationsun terracefive star hotelbreakfast and dinnerlovely hotelan upgrade
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1 - 5 of 1,211 reviews
Reviewed yesterday via mobile

Just back from a week in this hotel. There is much to like. We agree with the previous comments about the helpfulness of staff, the cleanliness and comfort of the room, the good choice of food for breakfast and dinner buffet, and the lovely sea...More

Thank ktlouhichi
Hotel's Favourite
Reviewed 3 December 2017

we had a fantastic time for karens birthday, thanks martra for organising the surprises, the staff were friendly and couldn't do enough for us a special mention to Pablo and yanira? in the altamar and star city restaurants who gave us excellent service with a...More

1  Thank martindrake
Response from ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel & SPAResponded 5 December 2017

Dear martindrake, Thank you so much for having stayed with us and for having shared your amazing experience. I am thrilled to read that you rated us fantastic and that your expectations were exceeded by our fantastic, helpful and friendly staff. Moreover, I appreciate that...More

Reviewed 2 days ago

the altamar restaurant. horrible experience I hate nouvelle cuisine I have been there many times in the past and you had a good normal menu, last nite, our anniversary, we were forced to switch to nouvelle cuisine and we noticed that everything had changed. beside...More

Thank ANIELLO B
Reviewed 2 days ago

Me and my girlfriend booked a suite in this lovely hotel. We also had half board. The hotel was amazing, beautiful and modern. The reception helped us many times (they even lent us a UK-EU travel adapter because we forgot to bring one). Also in...More

Thank Julio L
Response from ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel & SPAResponded yesterday

Dear Mr. Lopez, Thank you very much for your comment and spending the time to review our hotel. We truly appreciate our guests´comments and work on continuously improving our services and facilities for our guests. We are overjoyed you had a pleasant experience at our...More

Reviewed 5 days ago

We booked a seaview suite with privilege via JET2 and spent a very enjoyable two weeks at the Gran Hotel. From a distance it looks like a giant carbuncle being the only high rise in the town. However, it is a lovely hotel, with a...More

4  Thank peterygriffiths
Response from ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel & SPAResponded 4 days ago

Dear peterygriffiths, Thank you so much for leaving a review on tripadvisor. We are delighted that you enjoyed your stay with us, as for our staff number one priority is to provide the best service possible to all our guest and visitors. It really calls...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$118 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$118 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1396)
Room & Suite (437)
Dining (183)
Pool & Beach (130)
Amenities (26)
Family and Play Areas (11)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Natalie B
5 February 2018|
Answer
Response from ArrecifeGranHotel | Property representative |
Dear Natalie B Sorry if you did not have a email back. We always reply all our guests request and anwers so maybe the email was not correct. Let me know what would you like to book and i will help you. Best regards
1
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Flowertonic
28 January 2018|
AnswerShow all 6 answers
Response from ArrecifeGranHotel | Property representative |
Good afternoon, Thank you very much for your message. The hotel has a storage room to store your luggage. We also have spacious changing rooms in our Aquaplus Spa located on the second floor where our guests can take a... More
1
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Derby1408
15 January 2018|
AnswerShow all 8 answers
Response from Sue H | Reviewed this property |
It's a great cycle ride wth cycle path most of the way, about 10km distance. (Cycles can be hired in Arrecife.) Taxi cost 18euros and you can pick one up from outside the Arrecife Gran Hotel.
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Room Tips
"The higher you go the better. I was on the 12th floor with a sea side view and it was AMAZING."
Read review
"Seaview, high up, e.g 1504. Suites luxurious"
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"Room 802 was perfect!"
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"Avoid north facing rooms in winter as can be very cold."
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