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Sol Costa Atlantis

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1,604 Reviews from our TripAdvisor Community

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Showing 490: English reviews
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Wolverhampton, United Kingdom
Reviewed yesterday NEW

The Sol Costa Atlantis is a comfortable and very clean hotel located on the seafront. In March it's busy with Senior Citizens and some solo travellers. The restaurant serves a wide variety of buffet food on an 'all you can eat' basis. This was always nicely presented and well cooked. The hotel's swimming pool has a lifeguard on duty from...

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Helpful?
1Thank Ian F
Reviewed 2 days ago NEWvia mobile

The Sol Costa Atlantis is a comfort and very clean hotel located on the sea front. In March it's busy with senior citizens and some single travellers. The restaurant serves a wide variety of buffet food on an 'all you can eat' basis. It's always nicely presented and well cooked. The swimming pool has a lifeguard on duty from 10am...

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Helpful?
1Thank Ian F
Greater London, United Kingdom
Reviewed 4 days ago NEWvia mobile

I stayed in this hotel for 4 nights in March 2017. Hotel is a good hour drive from the airport but located right in front of the beach. I was given a double room which I paid for but on arrival I found that there were two single beds aligned together, I had to call reception to change the room....

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Helpful?
Thank an1sal1
Harrogate
Reviewed 1 week ago

The location is excelkent. Just opposite the beach and a five minute walk into the resort centre. Place is spotlessly clean. Stand out is the food, cant say i have ever had a better breakfast in a sunshine resort hotel. You have to pay extra for the use of the14th floor spa pool but with a half price deal for...

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Helpful?
2Thank stevenr891
AtlantisyPuertoPlaya, Guest Experience Manager at Sol Costa Atlantis, responded to this review

Dear Stevenr891, Thank you for choosing Sol Costa Atlantis Hotel for your holidays. We are happy to know that you have enjoyed your stay with us. Our main objective is that customers as yourself have a wonderful experience with us. Remember that the Sol Costa Atlantis Hotel is your home and we hope to see you soon. Guest Experience Manager

warwickshire
Reviewed 1 week ago

Lovely hotel in a nice position over the road from the beach,we had asked for a mount Teadi view but that was over looking another hotel and not very private,so asked reception for a pool and sea view she was very nice and gave us a room on the 11th floor with a side balcony with a part sea view...

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Helpful?
2Thank Valerie B
AtlantisyPuertoPlaya, Guest Experience Manager at Sol Costa Atlantis, responded to this review

Dear Miss Valerie B, It is a pleasure for the Sol Costa Atlantis team to read that we have met your expectations. Comments like yours are what give us enough energy to keep working hard, so that customers such as yourself will leave with a good memory from Sol Costa Atlantis. Please do not hesitate to contact us prior to...

strathclyde
Reviewed 1 week ago

we visited this hotel 5th March for 1 week. the hotel was lovely the room (1117 on 11th floor) and the view was spectacular.but some amenities were lacking i.e.fridge to keep bottled water cold. no tea/coffee provided no hotel brochure for resort information. no telephone instructions. no porters. I feel these should have been provided as standard for a 4...

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Helpful?
Thank thefinnster
AtlantisyPuertoPlaya, Guest Experience Manager at Sol Costa Atlantis, responded to this review

Dear Thefinnste, We appreciate that you have dedicated some of your time to give us an assessment on your stay. We are proud that you highlight the quality of our service. We shall inform you that all your suggestions will be revised by the respective heads of each department. We hope to see you soon at the Sol Costa Atlantis...

Dorset, United Kingdom
Reviewed 1 week ago

Hotel could do with some updating throughout, floor in dining room broken tiles and marked soiled seats in dining room. Staff very good and polite. Food average. Plenty of beds just make sure you are in the right corner of pool area as near the bar , the pool in shade after 2pm. Spa area fantastic .

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Helpful?
Thank Nicola R
AtlantisyPuertoPlaya, Guest Experience Manager at Sol Costa Atlantis, responded to this review

Dear Nicola R, We appreciate that you have dedicated some of your time to give us an assessment on your stay in Sol Costa Atlantis. We are proud that you highlight the quality of our service. We shall inform you that all your suggestions will be revised by direction. We hope to see you soon at the Sol Costa Atlantis...

Manchester, United Kingdom
Reviewed 1 week ago via mobile

I don't have one negative thing to say about this stay, hotel was clean, staff was helpful, food was great. For the price we got one week stay I can also say it was value for money! I can only recommend.

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Helpful?
Thank Katerina P
AtlantisyPuertoPlaya, Guest Experience Manager at Sol Costa Atlantis, responded to this review

Dear Katerina P, Thank you for choosing Sol Costa Atlantis Hotel for your holidays. We are happy to know that you have enjoyed your stay with us. Our main objective is that customers as yourself have a wonderful experience with us. Remember that the Sol Costa Atlantis Hotel is your home and we hope to see you soon. Guest Experience...

Brighton and Hove, United Kingdom
Reviewed 2 weeks ago

Hotel reception very good but furniture in rooms looking very tired and worn. Spent a week here (returned Wednesday) dining room was a complete shambles for the first couple of days, Tables not being cleared or being laid up for next guests. The man on the desk for the dining room was extremely rude and ignored us, so my husband...

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Helpful?
Thank Chrissie K
AtlantisyPuertoPlaya, Guest Experience Manager at Sol Costa Atlantis, responded to this review

Dear Chrissie K, Thank you for taking some of your time to leave us a comment. Please accept my most sincere apologies for the inconveniences during your stay. Your comments, not only allow us to improve day by day, but also will help us to serve you better in the future, and thus to meet your expectations. I am saying...

Carlisle, United Kingdom
Reviewed 2 weeks ago

Spent a week here,food was quite good but got samey by the end of the week.It is in agreat location near good pubs and the cafe de paris on the front is lovely! Thomsons brochure did not say that the indoor spa pool would cost yoi 12euros or that there was no kettle in the bedroom. Great powerful shower and...

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Helpful?
Thank 323margaret323
AtlantisyPuertoPlaya, Guest Experience Manager at Sol Costa Atlantis, responded to this review

Dear 323margaret323, It is a pleasure for the Sol Costa Atlantis team to read that we have met your expectations. Comments like yours are what give us enough energy to keep working hard, so that customers such as yourself will leave with a good memory from Sol Costa Atlantis. Please do not hesitate to contact us prior to your next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
In the north of Tenerife, one of the most beautiful places in the world thanks to its nature and landscape, Hotel Sol Costa Atlantis is situated. This 4 star hotel is located in the centre of Puerto de la Cruz at the sea front and only 150m from the famous Lagos Martianez. The 290 recently refurbished rooms wih sea or Teide view are equipped with air conditioning and heating, bath or shower, hair dryer, LCD satellite tv, wifi connection, safety box (With charge) and balcony or terrace.Among the outside facilities you find a sun terrace, adults pool and a separate children's pool.The gastronomic offer includes a buffet restaurant with a spacious open air terrace, pool bar with a la carte restaurant and the In & Out bar with evening entertainment and chill out terrace.The mini club for our little guests (Summer) and the private parking (With charge) complete the offer.All your events find a special place in the Hotel Sol Costa Atlantis.Conference, conventions, incentive or meeting - there are 6 event rooms available, one of them with access to a terrace. All rooms count with daylight and a capacity up to 500 persons and are equipped with the most advanced technology to adapt your needs and requests.We place at your disposal highly sophisticated equipment of PA, projection cannons, plasma screens etc.Furthermore the hotel is "crowned" by a glass dome on the last floor which houses a spa with all kind of facilites, treatments, vip area and gym. From the spa (With charge) you enjoy spectacular view towards the sea and the Teide.The situation of the hotel right at the sea front, the commercial offer and the leisure options convert the place into a perfect choice to enjoy your holidays or event. ... more   less 

Additional Information about Sol Costa Atlantis

Address: Avenida Venezuela 15, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: RM350 - RM727 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sol Costa Atlantis 4*
Number of rooms: 290
Reservation Options:
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Also Known As:
Beatriz Atlantis Hotel Puerto De La Cruz
Beatriz Atlantis And Spa Hotel
Sol Costa Atlantis Puerto De La Cruz, Tenerife, Spain
Hotel Style:
#2 Top resorts Hotel in Puerto de la Cruz
#3 On the Beach Hotel in Puerto de la Cruz
#3 Spa Hotel in Puerto de la Cruz
#9 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Sol Costa Atlantis staff and other travellers.
94 questions
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Questions? Get answers from Sol Costa Atlantis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The cheapest rooms are quite large and have balconies. The beds are wide and comfortable.”
 of 5 bubbles 390ianf, 23 Mar 2017 | Read review
“Sea view, fllor six or higher.”
 of 5 bubbles stevenr891, 15 Mar 2017 | Read review
“sea view rooms gets sun in morning mount Teadi rooms face the street but get afternoon sun.”
 of 5 bubbles 708valerieb, 14 Mar 2017 | Read review
“room 1117 for wonderful sea views”
 of 5 bubbles thefinnster, 14 Mar 2017 | Read review
“Sea view otherwise you look onto other tatty apartments.”
 of 5 bubbles 523chrissiek, 10 Mar 2017 | Read review
5 of 5