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Valle Mar

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Valle Mar
Valle Mar
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304 Reviews from our TripAdvisor Community

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Showing 103: English reviews
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Reviewed 1 week ago

We were enjoying our stay at the Valle Mar until it suddenly became a building site on our last day. Drilling and banging went on all day. We decided to escape this endless noise by deciding to leave the hotel for an early evening meal only to discover that there was no hot water, so we were unable to take...

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Helpful?
Thank paulcord
Hotel_ValleMar, Director Comercial at Valle Mar, responded to this review

Thank you for your rating. We hope that you enjoyed your stay, and we apologize for the inconvenience encountered during your las day with us. Will inform you that due problems in the canalization system in our swimming pool, we are obliged to close it and work as soon as possible to save the break.

Stafford, United Kingdom
Reviewed 2 weeks ago

It has good rooms, food, staff, pool area and location. We had a sea view balcony room which was fabulous except the music from the two bistros (which occupy either side of reception). A real nuisance and something I was unaware of. Infinity Pool resides on the roof-top along with a bar + food. Great walks along the prom.

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Helpful?
Thank David G
Hotel_ValleMar, Director Comercial at Valle Mar, responded to this review

Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your holiday with us. We hope to see you again soon.

Santa Cruz de Tenerife, Spain
Reviewed 3 weeks ago via mobile

Best location,right on the boardwalk and close to everything restaurants bars and shops .the hotel it self is very modern .make sure you ask for ocean view . The rooms or fantastic witch jacuzzi and huge TV and soft beds .best place is the pool area on the roof and resturante with spectacular views. The lunch menu was a lot...

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Helpful?
Thank Michael T
Hotel_ValleMar, Director Comercial at Valle Mar, responded to this review

Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your holiday with us. We hope to see you again soon.

Eastbourne, United Kingdom
Reviewed 18 March 2017

The hotel is in a good seafront location allowing easy access to shops, restaurants, the Lido and the beach. There were several spermarkets within a short walk. My wife is gluten free and we were able to find Scharr and othe gluten free brands in the supermarkets. They are not like in the UK in one location within the store...

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Helpful?
Thank Margron
Hotel_ValleMar, Director Comercial at Valle Mar, responded to this review

Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your holiday with us. We hope to see you again soon.

Largs
Reviewed 2 March 2017

Let's start with the fact that I did enjoy my stay at the Valle Mar, principally because of the following factors: *The whole area was very clean *The staff were very polite, engaging and welcoming *The rooftop pool was stunning and the view across the bay fantastic *The food both at the buffet and served by the poolside was excellent...

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1Thank alexnar
Hotel_ValleMar, Director Comercial at Valle Mar, responded to this review

Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon.

Preston, United Kingdom
Reviewed 1 March 2017 via mobile

Stayed at Valle Mar hotel from the 13th/23rd. First stop reception they explained all to the four of us,rooms 154 and 156 towards the back of the hotel, convenient to have rooms opposite. Nice clean rooms very quiet no noise at all apart from the road cleaners in the morning. All the staff very friendly and polite, the food excellent...

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Helpful?
Thank mwarren45
Hotel_ValleMar, Director Comercial at Valle Mar, responded to this review

Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon.

Basileia, Suíça
Reviewed 24 February 2017

Good location, at the promenade. Swimming pool at the roof, which guarantees enough sun. Room and bathroom in good state of maintenance and appropriate size. I had a room with fantastic view to the promendade and sea; but this means certain noise, and only few sun. Rooms to the courtyard should be more sunny and quiet. Breakfast menu varied and...

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Helpful?
Thank uk919
Hotel_ValleMar, Director Comercial at Valle Mar, responded to this review

Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon.

cornwall
Reviewed 15 February 2017

Just come back from a weeks holiday in this hotel .We really enjoyed our stay ,the hotel is in a great location for sightseeing,walking ,shopping or just people watching from the balcony.We did pay extra for a sea view room and it was soooo worth it !! Every evening we sat on the balcony with a glass of wine watching...

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Helpful?
Thank marcus roy b
Hotel_ValleMar, Director Comercial at Valle Mar, responded to this review

Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon.

Reviewed 15 February 2017 via mobile

Spent 4 weeks in the hotel Valle Mar. Great location right on the front opposite the Largo Martinez. Lots of local restaurants and cafes in the area, although it can be worthwhile to go into the town itself to find cheaper food and drink. The hotel itself does not have any serious faults. From the ground, to the rooftop pool...

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Helpful?
Thank Stan R
Hotel_ValleMar, Director Comercial at Valle Mar, responded to this review

Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon.

Cornwall
Reviewed 15 February 2017

I stayed at the hotel next door for two years; I'm there now. Last year I was blasted by pneumatic drill demolition and excruciating noise from the evening entertainment. This year just the so-called entertainment. It's far too loud! I appreciate that some people like to have a few drinks on holiday, but not everyone wishes to be assailed by...

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Helpful?
Thank seaswimmer
Hotel_ValleMar, Director General at Valle Mar, responded to this review

Dear customer, we do not understand your comment well, you inform us that you are staying at the hotel next door and not ours. Also your opinion, it is totally subjective.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Babysitting

Additional Information about Valle Mar

Address: Avenida Cristobal Colon 4, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: RM326 - RM752 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Valle Mar 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
Valle Mar Hotel Puerto De La Cruz
Valle Mar Puerto De La Cruz, Tenerife, Spain
Hotel Style:
#11 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Valle Mar staff and other travellers.
41 questions
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See all questions (41)

Questions? Get answers from Valle Mar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If music during evening till late does not worry you, book a sea view (sun with you from afternoon till sunset) and views.”
davidgO8827RA, 10 Apr 2017 | Read review
“Rooms facing the gardens are quieter. The front and side sea view rooms get some noise from the entertainment below.”
Margron, 18 Mar 2017 | Read review
“Worth paying for a sea view but can be noisy”
marcusroyb, 15 Feb 2017 | Read review
“If you like quiet, choose another hotel!”
seaswimmer, 15 Feb 2017 | Read review
“Choose between a really great view of the sea WITH live music in the evening - or a nice view of the hotel garden and more peace and quiet.”
HilariaF, 30 Jan 2017 | Read review
5 of 5