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Best Semiramis

Calle Leopoldo Cologan Zulueta 12, 38400 Puerto de la Cruz, Tenerife, Spain
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Costa Martianez
    0.9 km
  • 5 star hotel
  • Pool
Reviewed 2 weeks ago
Fantastic View
A Room was clean, spacious and has wonderful View, beds were... more
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869 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Doncaster, United Kingdom
Reviewed 6 days ago NEWvia mobile

My husband booked this 2 night stay for part of my Christmas present as we were visiting our own apartment in the south of the island for 2 weeks, but we have so far spent very little time exploring northern Tenerife. This was a chance to do just that. He booked the hotel on the 5,star rating and the photos...

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Helpful?
1Thank drfcjulie
Reviewed 1 week ago

Food bad. Good material spoiled and wasted. Tasteless. Filthy and dirty dining hall The breakfast was no cake or fish The evening was not offered a free drink, not even water. Decks No deck bags. Only linen and blanket There are no extra pillows Not bathrobes and slippers, a dream They feature connecting doors to another room. have heard others...

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1Thank Mike L
Reviewed 1 week ago

We stayed here for New Year's Eve this year. We were impressed with the views of the ocean, but we quickly saw that the staff was completely overwhelmed and not equipped to run a hotel of that size. Our check in too for ever. Every time someone walked up behind us, the receptionist would stop working on our check in...

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1Thank alias1399
St Albans, United Kingdom
Reviewed 2 weeks ago

The Semiramis is well positioned overlooking the Martianez Lagoon and 15 minutes’ walk into the centre. Unfortunately, after dark this walk is wholly unlit and the hotel would do well in negotiating with the local council of how to light the path aside the road tunnel to provide safe passage for its guests. Within 5 minutes neighbouring the hotel there...

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Helpful?
Thank GavTravels
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Gavtravels, We would like to express our gratitude for your visit at our Best Semiramis Hotel and for the time you spent writing a review on your personal experience as this helps us to know where we can still improve in our daily work to enhance our guests’ holiday among us. Kind Regards from Tenerife, Alejandro Rodriguez Hotel Manager

London, United Kingdom
Reviewed 2 weeks ago

the room was basic it definitely needs a revamp. the Restaurant buffay needs to have more variety for Vegetarians the week we were there i lived on chips and salad as there was not really options for a Vegetarian. I did email the hotel twice before we left but never received a reply back which i think was very disappointing....

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Thank Minaxi81
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Minaxi81 First of all, I would like to thank you for choosing us as your holiday destination. Our guests' feedback is very important for us to keep improving our service. We take note of the aspects you mention for your review. We regret not having lived up to your expectations and would like to see you again in the...

Ljubljana, Slovenia
Reviewed 2 weeks ago

A Room was clean, spacious and has wonderful View, beds were comfortable and big. The location of the hotel on a high cliff is absolutely magnificent. The value for money was very good. Breakfast had something for everyone. The staff is working well, but it is obvious that the management and the owners do not support them. There is no...

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Helpful?
Thank martinmartelli
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear MartinMartelli, Thank you for sharing your comments about our hotel Best Semiramis on Tripadvisor. All the staff of the hotel are happy to know that you have enjoyed your stay. We take note of your observations for further review and we hope to see you again. Best regards Alejandro Rodriguez Hotel Manager

London, United Kingdom
Reviewed 3 weeks ago

Hopefully this will be objective as I have had time to reflect on some issues that caused me angst at the time, It is a 'Curates Egg' in as much as there are some good bits, and some bad bits. The Hotel is cleverly constructed on the side of the cliff in an 'upside down manner, so Reception from the...

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6Thank Laura_Norder
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Laura-Norder First of all let me thank you for choosing Best Semiramis as your destination here in Tenerife during your recent holidays and also for taking the time to post your comments here on Tripadvisor. We always appreciate our guest’s opinions and try to maintain a high standard of quality and service. We take note of all your suggestions...

Quepem, India
Reviewed 4 weeks ago

I want to write an objective review of this hotel. Location : Located on a cliff this hotel offers fantastic views of the Puerto de la Cruz bay. Rooms are facing the cost and the breeze is awesome. Hotel : This seems like an old hotel with some renovations. The rooms are basic and neat. Please note that the sea...

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Thank Kentech
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Kentech, First of all, I would like to thank you for choosing us as your holiday destination. Comment that your comments, like those of other customers are very important to us as they help us to improve every day. We take note of the aspects you mention for your review. We regret not having lived up to your expectations...

Vihti, Finland
Reviewed 20 December 2016

We stayed at Best Semiramis when visiting Puerto de la Cruz and liked the hotel. The overall look is maybe a bit dated, but Semiramis is still a high standard hotel which will serve very well travellers who are not after the greatest luxury. The value for money was very good. Semiramis is clean, comfortable and well maintained. Breakfast had...

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1Thank Marika A
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for your time in sharing your experience on Tripadvisor. We are happy to see we were able to take care of your needs and that your stay was enjoyable overall. Our number one goal is to give our guests a perfect 10 experience. We look forward to the next time! Best Regards, Alejandro Rodriguez Hotel manager

Sorrento, Italy
Reviewed 7 December 2016

This Hotel was occupied by about 70per cent German visitors and many things appeared to be arranged for them, including the food, which was below average in almost every respect. Most of the surroundings were set up for them, including virtually all the bars and restaurants. The Hotel is very near the sea, with no beach, and the noise from...

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Thank Theenglishcritic
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Theenglishcritic, First of all let me thank you for choosing Best Semiramis as your destination here in Tenerife during your recent holidays and also for taking the time to post your comments here on Tripadvisor. We always value our guest’s opinions and try to maintain a high standard of quality and service. We take note of all your suggestions...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Best Semiramis is a confortable establishment of five stars located in the quiet residential area of “La Paz”, 1.5 km away from Puerto de la Cruz and leisure complex “Lago Martianez”. It offers wonderful views of the sea and the north Coast of Tenerife. ... more   less 

Additional Information about Best Semiramis

Address: Calle Leopoldo Cologan Zulueta 12, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: RM334 - RM561 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Best Semiramis 5*
Number of rooms: 298
Reservation Options:
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Also Known As:
Best Semiramis Hotel Puerto De La Cruz
Best Semiramis Puerto De La Cruz, Tenerife, Spain
Hotel Style:
#6 On the Beach Hotel in Puerto de la Cruz
#15 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Best Semiramis staff and other travellers.
46 questions
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Questions? Get answers from Best Semiramis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sahared room. Not Good. Dont Go !!!!”
 of 5 bubbles 905mikel, 17 Jan 2017 | Read review
“11th floor is quiet and has a gorgeous view of the sea.”
  • balcony view
  • balcony view
  • balcony view
 of 5 bubbles martinmartelli, 7 Jan 2017 | Read review
“Between 5-13 (restaurant on 15, Pool and Gym on14 so noise from excited children )”
 of 5 bubbles Laura_Norder, 3 Jan 2017 | Read review
“Choose rooms on 12-11-10th floors”
 of 5 bubbles Kentech, 26 Dec 2016 | Read review
“Stay at another Hotel”
 of 5 bubbles Theenglishcritic, 6 Dec 2016 | Read review
5 of 5