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Sol Parque San Antonio

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Sol Parque San Antonio
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690 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Salford, United Kingdom
Reviewed 4 days ago NEW

Last minute winter break a bargin for what we paid , relaxed hotel in lovely grounds , nice pool a little to cold at this time of year. We went bed and breakfast which was more than adequate compaired to a lot of places we have stayed in for a lot more money. Large clean rooms with a new small...

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Thank weldo1
Reviewed 5 days ago NEWvia mobile

This hotel is suitable for 60+ age group or people who just want a chilled relaxed holiday. The pool area is lovely Beautiful gardens The hotel is very clean Breakfast - everything you could possibly want - pancakes eggs and omelettes cooked to order ... Ok the sausages and bacon are not British but you are abroad get over it...

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Thank Greg S
Reviewed 1 week ago via mobile

We spent some days after Christmas. Hotel is located in a quiet area away from the tourist crowd which is something we prefer. It has a peaceful atmosphere as most of the guests are in the age of 50+. It was OK for us anyway. Breakfast was good. Nice garden around swimming pool area. They have relaxing evening entertainment. Room...

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1Thank Josef-Wine
Roslin, United Kingdom
Reviewed 2 weeks ago via mobile

We arrived on the 23 Dec 2016 hoping to enjoy a well deserved Christmas break instead we found a run down hotel with the most unhelpful staff ever encountered!! We had paid for a 'superior ' room don't bother save your money the balcony well what they called a balcony, didn't get any sunshine , the room had no heating...

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Thank clanmichalski
Stavanger, Norway
Reviewed 2 weeks ago via mobile

Spent 4 quiet and relaxing days there. The guests are mainly germans. Nice and clan. And ok food for a reasonable price. For some reason the employee seems unhappy. And the rooms have no hwating, so it was a bit cold to get up and out of bed.

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Thank Kennet H
Wakefield, United Kingdom
Reviewed 14 November 2016

We arrived back at this clean and tidy hotel after being impressed back in 2011. We asked again for room 211, but were late booking and instead ended up in room 134 which was nearer the road, but despite fears wasn't noisy. The room was nicely large for a myself and wife. The room door lock was temperamental but maintenance...

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Thank Robert H
Grimsby, United Kingdom
Reviewed 10 November 2016

Sorry to read the poor reviews . we stayed for the last 2 weeks in october and can only think the people who wrote them didnt stay at the same hotel we did. Found the staff very pleasant,polite and helpful. An initial room problem was rapidly sorted out by the staff in reception in a professional manner, Domestic staff were...

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3Thank Jim P
Vilnius, Lithuania
Reviewed 21 October 2016 via mobile

Spacious clean room, comfortable beds. Room cleaning was made every day. Beautiful territory with green garden all around. Quite dissapointed with the hotel. It needs renovation - It's quite nice outside but not so good inside. Old furniture and old-style decorated rooms were not as it looks like on a photo. Smell in the building we lived in was like...

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Thank veslav69
SolParqueSanAntonio, Guest Experience at Sol Parque San Antonio, responded to this review

Dear Stephen S, Dier veslav69 We appreciate the time and effort spent in us with comments where we reiterated his opinion about our services, since the customer reviews are for us a source and tool for continuous improvement and support of our efforts to meet the expectations of our customers . We hope that what happened does not adversely influence...

Reviewed 18 October 2016

As others have said the hotel grounds and pool area are really nice be aware a lot of the sunbeds are broken and do not stay upright. We stayed on 2nd floor room 233 which had a terrace overlooking a nice little square of vegetation but it saw no sun throughout the day. The room was clean and big with...

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Thank Bob D
SolParqueSanAntonio, Guest Experience at Sol Parque San Antonio, responded to this review

Dear Neil B, We appreciate the time and effort spent in us with comments where we reiterated his opinion about our services, since the customer reviews are for us a source and tool for continuous improvement and support of our efforts to meet the expectations of our customers . Would like this chance to let clear that the price of...

Reviewed 16 October 2016 via mobile

On arriving it is obvious that the gardens and pool area is well kept. They are beautiful. The only real positive. Unfortunately it went down hill from there. The hotel is classed as 4*... This is a 2*, 3* at best. On check in we were charged €41 for a safe in our room for 2 weeks. You only get...

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1Thank sh182
SolParqueSanAntonio, Guest Experience at Sol Parque San Antonio, responded to this review

Dear sh182, I would like to thank you for taking some of your time to let us know your impression about your stay in our hotel. We regret that our hotel didn’t meet your expectations, especially because we are always trying our best to satisfy our clients’ wishes and requests. kind regards Dean Gorrín Guest Experience Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Sol Parque San Antonio

Address: Ctra de Las Arenas, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: RM286 - RM491 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sol Parque San Antonio 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Sol Parque San Antonio Hotel Puerto De La Cruz
Sol Parque San Antonio Puerto De La Cruz, Tenerife, Spain
Hotel Style:
#19 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Sol Parque San Antonio staff and other travellers.
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Oxford, United Kingdom

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Questions? Get answers from Sol Parque San Antonio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a bar away from road and not above the bar”
 of 5 bubbles jimpY6157PT, 10 Nov 2016 | Read review
“Don't expect to have glorious views of Tiede from any room”
 of 5 bubbles G5288YJbobd, 18 Oct 2016 | Read review
“If you want quiet, don't choose a poolside room”
 of 5 bubbles neilbU8365SJ, 14 Sep 2016 | Read review
“If you're travelling as a family ask for the adjoining rooms, spacious and accommodate up to 6.”
 of 5 bubbles 57niaw, 18 Aug 2016 | Read review
“just as we need a clean room to sleep in bathroom facilities good plenty of room and wardrobe & drawer space for our clothes so pleased with what we had”
 of 5 bubbles 984hazels, 2 Aug 2016 | Read review
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