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Traveller (491)
Room & Suite (331)
Pool & Beach (40)
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Overview
  • Excellent26%
  • Very good42%
  • Average19%
  • Poor8%
  • Terrible5%
Travellers talk about
“first floor”(31 reviews)
“mount teide”(37 reviews)
“salad”(42 reviews)
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (961)
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Traveller rating
158
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88
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23
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158
217
88
43
23
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All reviewsfirst floormount teidesaladevening entertainmentmountain viewhalf boardorchid gardenmobility problemsbuffet stylesun loungersreception staffloro parquecorner roomlarge balconyrestaurant stafffriendly hotelrelaxing holiday
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1 - 5 of 529 reviews
Reviewed 2 weeks ago via mobile

Pleasant hotel for your holiday. Very nice, friendly and professional staff. I've visited twice and all times I feel like I staying at my home. Rooms are very OK! Good restaurant and area around the pool is nice!

Thank Kati J
Reviewed 3 weeks ago

Have just returned from a week here, booked through TUI. The hotel was spotlessly clean and staff very helpful and friendly. The room was a good size and had comfortable beds. Location was ok a steep walk down and back from the town would not...More

3  Thank Beverly L
Reviewed 3 weeks ago

Booked through a deal with Secret Escapes, which was excellent value for the 10 days we were here. Not too busy in late March, and all the facilities inside and out were clean and tidy, as was our sea view room. The only thing that...More

1  Thank johntakeiteasy
Reviewed 21 March 2018 via mobile

Got there and the receptionist was more interested in talking to the guy from the gym than taking care of the guests(us), talking about personal stuff.Then she finally gave us our room. The room was quite nice, the view very nice. We ordered some mojitos,...More

2  Thank trautsdivad
Reviewed 8 March 2018

We enjoyed 2 weeks at the hotel in early January having arrived on New Year’s Eve just as the gala dinner was starting — a very friendly evening with good food, drinks included and dancing till late which quite set the tone for the holiday....More

2  Thank b0bzilla
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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Free Internet
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$60 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in Puerto de la Cruz
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$60 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in Puerto de la Cruz
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (491)
Room & Suite (331)
Pool & Beach (40)
Dining (29)
Amenities (30)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Woody W
20 April 2018|
AnswerShow all 3 answers
Response from Hoteleltope | Property representative |
Good morning, Currently, the rooms in the annex building are being refurbished. The room types are Economy/Double without balcony that are 2 floors below Reception, or Double Standard with Balcony/Terrace that are 1 floor... More
0
Votes
Google Translation
Woody W
20 April 2018|
AnswerShow all 2 answers
Response from Hoteleltope | Property representative |
Dear Woody W, Thank you for your questions. The all inclusive food, excepting lunch and snacks, is the same as for guests in Half board (buffet). In addition to that, you have a selection of local alcoholic and non-alcoholic... More
0
Votes
Google Translation
rmgreen22
8 March 2018|
AnswerShow all 3 answers
Response from Hoteleltope | Property representative |
Dear rmgreen22, The South Airport is about 90Km from our hotel. A taxi costs about about 110,00 - 120,00€. There are also public busses or the option to reserve a private transfer in advance. Please email us for further... More
0
Votes
Google Translation
Room Tips
"Rooms on the 1st floor seemed to have large balconies with sun beds"
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"Pool view rooms on the 1st floor have unusually deep balconies which get full sunlight in the mornings."
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"Never ask for the "standard" room, otherwise you get the wet hole room with no wifi and old..."
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"Rooms are big and clean,warm and family friendly and the cleaners does amazing job of always cleaning and..."
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