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Hotel Botanico & The Oriental Spa Garden

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Hotel Botanico & The Oriental Spa Garden
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1,423 Reviews from our TripAdvisor Community

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Showing 879: English reviews
Chipping Campden, United Kingdom
Reviewed yesterday NEWvia mobile

An extremely pleasant stay in a quiet part of the island. Staff extremely helpful and kind. The breakfast is fantastic, lunch was rather expensive but good. We didn't have dinner here on account of so many great restaurants nearby, all favourably priced. Spa is among the best I've used. We had a lovely calm stay here in January. Would definitely...

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Helpful?
Thank mwoody1234
Wraxall, UK
Reviewed 2 days ago NEW

Everything is right about Hotel Botanico. People: all are friendly and professional. Facilities: as you would expect only more. We don't use spas, but other sports (good putting green, swimming,etc) catered for. Not sure about the evening entertainment - not for us. Secure parking. Great room/clean and tidy. Really nice breakfast. Top marks to management and staff for upholding highest...

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Helpful?
Thank BobandGina
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, We would like to thank you for choosing The Botánico Hotel your stay while in Tenerife. We are most thankful for constructive reviews as they allow us to enhance our understanding of our guests' needs and expectations. Thanks for your special mention of the staff and the breakfast, it is very nice to know you have enjoyed them....

Hadleigh, United Kingdom
Reviewed 2 days ago NEWvia mobile

My husband and I needed a relaxing break after a very hectic family Christmas. We had stayed in Puerto del la Cruz several times over the last thirty years and were attracted by the mild climate at this time of year. For the last two years we had wintered in the Caribbean but did not want to travel that far....

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1Thank SusieA111
Leeds, United Kingdom
Reviewed 3 days ago NEW

Lovely staff who couldn't do more to help. Very comfortable rooms. The outdoor swimming pool is a lovely place to be. The spa is well equipped. It was my birthday while we were there which I didn't mention but they must have seen on my passport and they wished me a HB at breakfast and brought a bottle of Cava...

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Helpful?
Thank DLewisHarrison
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mr. DLewisHarrison, Thank you very much for your kind contribution. We are delighted you and your family had an excellent experience at our hotel, It's very glad to know you have enjoyed our Birthday details and the Spa. Your feedback stimulates and helps us improve our service and quality standards. It would be a pleasure to see you again...

Reviewed 4 days ago NEW

Our sea view room, complete with 7 foot wide bed, was very comfortable. My only criticism is the dated bathroom, particularly the very low-power shower. The Spa area is out of this world, providing the full range of treatments and facilities. Three excellent restaurants and a buffet breakfast spread unsurpassed in my experience. Overall an almost faultless 5 star experience...

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Helpful?
Thank Richard L
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Richard L, Thank you very much for choice The Botánico Hotel as you place for holidays, It was a huge pleasure to have you both and your highly review is our satisfaction. We are looking forward to welcoming you back on your second visit to Tenerife. Yours faithfully, Gustavo Escobar Hotel Manager

Hampshire
Reviewed 5 days ago NEWvia mobile

Absolutely fantastic stay, best breakfasts ever, attentive and friendly staff, amazing spa ( Anna Marie, Tui,& Nieves ; treatments and attention to customer service outstanding) we have stayed many many times here, and keep coming back because of the level of service. Some very nice touches of gifts in the room for my partner's Birthday too. Thank you Gustavo, Susanna...

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Helpful?
Thank Weedandero
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Weedandero, Thank you for your constructive feedback of our hotel. We appreciate your comments and thorough review. We are conscious that it’s this information what allows us to improve the service quality for our guests. We are going proudly share with all the team your compliments. We are very glad to hear that you have enjoyed your stay at...

Preston, United Kingdom
Reviewed 6 days ago NEWvia mobile

I treated my mum and dad to a stay here for their 35th wedding anniversary and also for new year. They had a wonderful time and they were really touched by all the little gestures and surprises they received throughout this special stay. My boyfriend and I joined them for the new year gala dinner and it was exquisite! Divine...

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Helpful?
Thank 5StarNatasha
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for your kind review. We sincerely value our guests and pride ourselves on authentic hospitality, aiming to provide a special experience for each and every visitor, we are glad to hear that this was your case in the special moment of your parent's Anniversary. We are pleased to know that you have enjoyed the New Year's...

Bridgwater, England, United Kingdom
Reviewed 1 week ago

I was really impressed by this hotel. Right from the start the staff could not have been more helpful from concierge parking our car after a long journey to the welcome drink provided by reception the attention to detail was excellent. We took my husband's elderly mother with us and the staff were very attentive, for example, helping her carry...

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Helpful?
Thank Vanessa M
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Vanessa M, It is such a pleasure to read your highly complimentary review. Thank you for taking the time to share your experience with other TripAdvisor users. We are delighted to read of what a lovely stay you enjoyed, in special with the breakfast buffet and have taken enormous pride in sharing your compliments with our team. We look...

Hove
Reviewed 2 weeks ago via mobile

This large traditional hotel is a 25 minutes walk down hill from the town centre, near the Botanical gardens and has beautiful gardens of its own. There are lots of restaurants over the road if you don't want to eat at one of the three hotel restaurants. The bedrooms are a good size with comfortably firm beds, air con and...

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Helpful?
Thank sjhHove
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, Firstly thank you for choosing Hotel Botánico & The Oriental Spa Garden and for sharing your feedback with the travelers of TripAdvisor. We are truly delighted to know that you have enjoyed an overall pleasant stay with us and that you have appreciated our hotel’s location and facilities created for you to experience unforgettable moments during your stay...

Northamptonshire, United Kingdom
Reviewed 2 weeks ago

We have just returned from a fantastic week at the Hotel Botanico. Weather was a blissful +24 all week with clear blue skies every day! Hotel is beautiful and deserves its 5* rating and 'Great hotels of the World' classification. Staff are very attentive and professional. The hotel is traditional in its approach and focuses on service, excellence and quality...

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Helpful?
Thank Karen S
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mrs. Karen S, Thank you for your kind review. We sincerely value our guests and pride ourselves on authentic hospitality, aiming to provide a special experience for each and every visitor, we are glad to hear that this was your case. We are pleased to know that you have enjoyed the New Year's Gala Dinner, the experience in our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches. ... more   less 

Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: RM756 - RM1,744 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Puerto De La Cruz, Tenerife, Spain
Hotel Style:
#1 Romantic Hotel in Puerto de la Cruz
#1 Spa Hotel in Puerto de la Cruz
#1 Family Hotel in Puerto de la Cruz
#2 Luxury Hotel in Puerto de la Cruz
#2 Green Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Botanico & The Oriental Spa Garden staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room overlooking the pool or El Teide for a quieter room.”
 of 5 bubbles DLewisHarrison, 19 Jan 2017 | Read review
“Rooms overlooking the sea and putting green are very quiet”
 of 5 bubbles P9994VZrichardl, 18 Jan 2017 | Read review
“Would just like stronger light especially for applying makeup. Shower could have been stronger.”
 of 5 bubbles drm659, 6 Jan 2017 | Read review
“Floors 3 and 4 with ocean view”
 of 5 bubbles Ulla-Carin, 30 Dec 2016 | Read review
“all rooms are quite.”
 of 5 bubbles vestute, 28 Dec 2016 | Read review
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