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04/01/2018 05/01/2018
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    Hotel Puerto Palace

    C/. Dr. Celestino Cobiella Zaera, 38400 Puerto de la Cruz, Tenerife, Spain
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    04/01/2018 05/01/2018
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    Savings alert: 13% below average rate

    The price you found is 13% lower than this hotel's average rate of US$92/night.

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    US$85
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    US$85
    US$85
    Traveller (576)
    Room & Suite (263)
    Pool & Beach (128)
    Overview
    • Excellent24%
    • Very good56%
    • Average14%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “naturist area” (3 reviews)
    “town centre” (12 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    4 Jan5 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (838)
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    11 - 15 of 169 reviews

    Reviewed 24 June 2017

    A bit tired in places but generally well maintained. Good pool areas but where did every one go each day? Lots of people at breakfast but pools and communal areas virtually empty! Food only average but we certainly took advantage of excellent 2 for 1...More

    Thank Pilbeam
    Response from puertopalace, Director General at Hotel Puerto PalaceResponded 6 July 2017

    Dear Clients, First of all, I would like to thank you very much for having taken the time to inform us about your experience in Hotel Puerto Palace. Your satisfaction is our main priority so I am very pleased to know that we have satisfied...More

    Reviewed 5 June 2017

    Me and my mum visited the Puerto Palace hotel 3 weeks ago. It was an amazing vacation. Although we had to change the room because the first one (no. 219) was above the kitchen. The smell was horrible. Otherwise the room was very nice, clean...More

    Thank itsnoemis
    Response from puertopalace, Director General at Hotel Puerto PalaceResponded 8 June 2017

    Dear Clients, First of all, I would like to thank you very much, for having taken the time to inform us about your experience in Hotel Puerto Palace. Your satisfaction is our main priority so I am very pleased to know that we have satisfied...More

    Reviewed 27 May 2017 via mobile

    Hotel ok, restaurant can be but food is too boring, every day almost the same food. If you booked with all day food, you have to pay even for water !!! Pools are nice, but water is cold. 90% of guests are from Germany.

    1  Thank Piotrul
    Reviewed 6 May 2017 via mobile

    Booked for two nights so we could spend two days in Puerto we la Cruz during our two week honeymoon where we were based in Los Cristianos. It's a short walk up the hill but we don't mind the walks and taxis are only around...More

    2  Thank Wigguru
    Response from puertopalace, Director General at Hotel Puerto PalaceResponded 15 May 2017

    Dear Clients, First of all, I would like to thank you very much, for having taken the time to inform us about your experience in Hotel Puerto Palace. Your satisfaction is our main priority so wew are very pleased to know that we have satisfied...More

    Reviewed 3 May 2017

    We visited the hotel in December 2015 and stayed there for 6/7 nights (22nd Dec to 29th Dec). As we were due to arrive at the hotel late, i.e. after 10am, we had requested for them to save some food. The car parking is limited...More

    2  Thank Rajaram W
    Response from puertopalace, Director General at Hotel Puerto PalaceResponded 5 May 2017

    Dear Clients, First of all, I would like to thank you very much, for having taken the time to inform us about your experience in Hotel Puerto Palace. Your satisfaction is our main priority so I am very pleased to know that we have satisfied...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$79 - US$113 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Family Hotel in Puerto de la Cruz
    • #10 Luxury Hotel in Puerto de la Cruz
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 290
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Hotels.com, Travelocity, Orbitz, Priceline, Cancelon, HotelQuickly and TripOnline SA so you can book your Hotel Puerto Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Puerto de la Cruz
    • Also Known As
    • Puerto Palace De La Cruz ,
    • Hotel Puerto Palace Puerto De La Cruz, Tenerife, Spain
    Add Photo Photos
    Traveller (576)
    Room & Suite (263)
    Pool & Beach (128)
    Dining (56)
    Hotel & Grounds (409)
    Bathroom (19)
    Family and Play Areas (14)
    Business Centre & Event Rooms (2)
    Nearby
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    Ask a question
    Questions & Answers
    Gillian S
    22 October 2017|
    AnswerShow all 3 answers
    Response from itsnoemis | Reviewed this property |
    I haven't been to Puerto de la Cruz during Christmas holiday so I'm not sure how many bars and restaurants are open at the time. And I think the hotel restaurant was open until 10pm, but I'm not 100% sure now. Sorry I... More
    1
    Vote
    Gillian S
    15 July 2017|
    AnswerShow all 2 answers
    Response from Normanta | Reviewed this property |
    Yes, gated area on the roof. Use your room card to gain access. When I stayed, it was mainly ladies using the area - focused on getting their all-over tans so it was very quiet up there. There were a few couples. Small... More
    1
    Vote
    Room Tips
    "Don't bother paying extra as you don't get what you paid for"
    Read review
    "the rooms in midle sector are the best - pool and Teide view"
    Read review
    "Be aware this hotel is on top of a VERY steep hill."
    Read review
    "The room facing pool was one which we opted"
    Read review
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