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H10 Tenerife Playa

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H10 Tenerife Playa
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1,524 Reviews from our TripAdvisor Community

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Showing 889: English reviews
Swindon, United Kingdom
Reviewed 11 December 2014

Spent a fantastic week, all inclusive at this hotel. Everything was just perfect, and going all inclusive meant food and drink was available at any time of the day. Entertainment (both day & evening) was very enjoyable. Would thoroughly recommend this hotel

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Helpful?
3Thank David C
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor. We are pleased you enjoyed your holidays, and we hope you will visit us soon again. Best regards Alfonso E. Peinado Director

Barnsley, United Kingdom
Reviewed 4 December 2014

From the moment you walk into reception the staff make your holiday by being so attentive and nothing is too much trouble, the food buffet and grill but something for every one. The hotel is so ideally situated on the front and near the shops, bars and restaurants.The activities during the day are very good as well as night time....

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2Thank moira p
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Sirs, thank you for your kind comments in Tripadvisor. We are pleased you enjoyed your holiday in our hotel, and we hope you will visit us soon again. Best regards Alfonso E. Peinado Hotel Manager

Surrey, United Kingdom
Reviewed 3 December 2014

Pros: The food was great and the entertainment for kids was great too. Cons: The extractor above the grill in the restaurant needs to be more powerful. The oil smell sometime fills the whole restaurant and overpowers other food Location: Location wise this hotel is in the best place. Short walk from the beach, huge swimming area and restaurants. This...

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1Thank Woody992
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your comments in tripadvisor and the useful informations , which will help other travellers. We are pleased you enjoyed the hotel in general, and we will consider your suggestions for future improvements. We hope we will have the possibility to welcoming you soon again. Best regards Alfonso E. Peinado Director

Reviewed 27 November 2014

Rooms were in the area we requested, and our friends could not believe their luck! only trouble was they had to close their windows at night to keep the noise of the surf out which kept them awake! Staff are all very friendly and helpful, Food choices at all meals was very variable, with all tastes being catered for. Bar...

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4Thank leonard david s
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor. We are pleased you and your friends enjoyed the location and the hotel in general, and we hope we will have the possibility to welcoming you all again for another holiday. Best regards Alfonso E. Peinado Director

Marykirk, United Kingdom
Reviewed 24 November 2014

I think that either I or some of your reviewers must be living in a parallel universe. My wife and I have just returned from yet another great holiday in this hotel. As in previous years, the staff were unfailingly friendly, cheerful, helpful and courteous. Maybe that is simply because we treat them with respect. It may be wrong to...

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6Thank David D
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you very much for your kind comments in Tripadvisor. We are pleased to read that you always enjoy your holidays here with us, year after year. We hope we will have the pleasure to receiving you soon again. Best regards Alfonso E. Peinado Director

oswestry
Reviewed 23 November 2014 via mobile

Perfect position lovely helpful staff. Good food. Fair prices. Parking available in town. Excellent bus service. Nothing to criticise whatsoever. Even in torrential rain a very good holiday. Yes some of the other residents are older. But they are good company and tend to dine early.

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2Thank helenOswestry
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your comments in Tripadvisor. We are pleased to know that you enjoyed your holiday and the hotel in general. We hope you will soon come and visit us again. Looking forward to welcoming you, we remain Yours faithfully Alfonso E. Peinado Director

Swindon, United Kingdom
Reviewed 22 November 2014

Although being 40, and yes there are older generation here...but that's what I love.... No raves and drunkard people!! The hotel is great...and this is my third visit! Entertainment, food, staff are all great..... Loved Loro parque and would recommend getting a bono card for the busses. All inclusive was worth the money, and the waiters were all friendly! Beds...

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2Thank Sue R
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor. We are pleased you enjoyed our hotel in general, and really sorry for the inconveniences you describe, which we will consider for future improvements. We hope you will soon come back to visit us again. Best regards Alfonso E. Peinado Director

Seaham Harbour, null, United Kingdom
Reviewed 19 November 2014

My partner & I stayed at this god forsaken hole in October of this year. It was a catalogue of let downs from start to finish The night of our arrival, we were dropped off in a street & told the hotel was round the corner, The driver made no attempt to help with our luggage or accompany us to...

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9Thank Dave A
Lancaster, United Kingdom
Reviewed 19 November 2014

our 2nd holiday at this hotel this year and already booked for next june. Snr Alfonso runs a brilliant, very friendly hotel with the support from long serving dedicated staff. Most guests are of older generation and return again year after year. Why ??? Because they LOVE it of course. The reception staff are lovely. So helpful. In the restaurant...

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1Thank alanandanneowen
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your kind comments in Tripadvisor, that we will share with all the staff. We are really pleased to read how much you enjoyed your holidays, and we hope you will soon come and visit us again. Looking forward to welcoming you, we remain Yours faithfully Alfonso E. Peinado Director

Reviewed 19 November 2014

Excellent location with breath taking views from the breakfast terrace. Food selection was good though slightly boring for vegetarians. The staff were friendly and helpful. We were impressed with the h10 customer relations manager, who was a Dutch lady who spoke fluent English and was very knowledgeable and helpful. We would definitely stay there again.

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1Thank digebara
Tenerife P, Director General at H10 Tenerife Playa, responded to this review

Dear Guests, thank you for your nice comments in Tripadvisor. We are pleased you enjoyed the location of the hotel and our new terrace outside the restaurant. We will share your special mention with the Public Relations ( Dutch Lady ), and we will consider your suggestions in order to improve our offer. Looking forward to welcoming you again, we...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about H10 Tenerife Playa

Address: Avenida Colon 12, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: RM339 - RM833 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Tenerife Playa 4*
Number of rooms: 339
Reservation Options:
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Also Known As:
h10 Tenerife Playa Hotel Puerto De La Cruz
Tenerife Playa
H10 Tenerife Playa Puerto De La Cruz, Spain
Hotel Style:
#5 Family Hotel in Puerto de la Cruz
#7 Luxury Hotel in Puerto de la Cruz
#8 Romantic Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from H10 Tenerife Playa staff and other travellers.
139 questions
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Questions? Get answers from H10 Tenerife Playa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room (717) is a corner room which offers more of a view, the higher the floor the better... 10 floors.”
 of 5 bubbles SteveP830, 15 Feb 2017 | Read review
“pool view gets the sun”
 of 5 bubbles delilah83, 12 Feb 2017 | Read review
“The room safe costs extra.”
 of 5 bubbles K7212VOjohng, 29 Jan 2017 | Read review
“Don't go to this hotel”
 of 5 bubbles Percy854, 17 Jan 2017 | Read review
“great views from the top few floors that face the sea”
 of 5 bubbles cpobyrne, 10 Jan 2017 | Read review
5 of 5