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Apartamentos Casablanca

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Apartamentos Casablanca
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1,649 Reviews from our TripAdvisor Community

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Showing 1,079: English reviews
Northern Ireland, United Kingdom
Reviewed 19 July 2015

We have just returned from our second RCI exchange at this resort. What can you say that has not already been mentioned. The most important thing is the staff, from reception when you check in through to everyone else. They are all so professional in what they do but still treat you as a person, have time to speak to...

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3Thank David G
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear David, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope...

sheffield
Reviewed 15 July 2015

This hotel is a fantastic place not to sound conceited but my husband and I have travelled the world far and near and these are by far the best accommodation we have stayed in.The staff are efficient and friendly nothing is too much for them.Everything is so clean and comfortable.On the day we were leaving usually we keep the room...

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9Thank minnie077
Reviewed 12 July 2015

We spent a week in Apartamentos Casablanca on a RCI exchange week. Everything was just perfect. This property is maintained at a very high standard and everything is spotlessly clean. Our 1-bedroom apartment seemed freshly decorated and the balcony was overlooking the garden/swimmingpool area. The kitchen was very modern and well equipped. The staff in all areas were very nice...

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2Thank Ulla V
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear Ulla, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. Thank you...

Aberdeen, Scotland
Reviewed 9 July 2015

I thoroughly enjoyed my 7 day stay at these apartments. My one bedroom apartment was very spacious and had all the amenities you could possibly need. The bed was very comfortable and the lounge was ideal for relaxing in. The TV had BBC1,2 and ITV1 reception although you do have to leave a deposit at reception for the remote. I...

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2Thank AllyB46
Newcastle-under-Lyme, United Kingdom
Reviewed 1 July 2015

The apartments are very well equipped with good equipment. There is a deposit of 20 Euros on the television remote, but it is refundable. There is a daily fee for parking, but you can park outside, to drop off your goods, for 10 or 20 minutes. We parked higher up the hill for free, but you may be 100 or...

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1Thank Paul S
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear customer, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope...

Cork, Ireland
Reviewed 30 June 2015

We stayed in the apartments for 10 days in May and it was a very pleasant stay. Everything that you need is there..kettle, toaster, sandwich toaster so if you are cooking for yourselves you won't have any problems. There is a deposit for remote to TV so I've used my phone as remote (some phones have that feature) bathroom was...

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2Thank Ladasik
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear customer, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that you have enjoyed your stay with us and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. Regarding breakfast, our coffee...

Swansea UK
Reviewed 28 June 2015

Normally I stay in Hotels but the many positive reviews of Apartamentos Casablanca persuaded me to book a week here. I am glad that I did so. I knew the area, having stayed previously at the Puerto Cruz Hotel, and its location is good for those who don't mind the short descent down the road or the "Camino de Cabras"...

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1Thank BruceBurniston
Langley City, Canada
Reviewed 26 June 2015

Excellent location, easy to find, exceedingly friendly and helpful staff. Did not use them for tours or in house entertainment as we were out all the time. Easy walk up the hill or down to get groceries. Pool was clean and warm enough. We will stay here again. Hope they change their policy about the in room safes, why charge...

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1Thank Rob S
Cambridge, United Kingdom
Reviewed 25 June 2015

Fantastic hotel, great staff, always helpful and friendly,enjoyed our stay immensely. Rooms were modern and clean.they even left a bottle of red wine in our room on arrival, nice touch.beer prices in the hotel was good, cheaper than most of the local bars, and had entertainment on most evenings,which were good mostly. It was my 50th birthday whilst out there,...

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Thank Mkh719
Oneonta, New York
Reviewed 21 June 2015

We stayed one week this May in a one bedroom unit. The unit was very nice (except for the tiny kitchen). They are renovating units and the pictures of the new kitchens look larger. The exterior is gorgeous!! It is located up the hill from town center, but the walk is very good for your health!!

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1Thank Sealife1960
JJHM13, Gerente at Apartamentos Casablanca, responded to this review

Dear client, Thank you for taking the time to share your opinion about us through Tripadvisor. We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. Regarding the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We consider our apartments to be comfortable and modern, ideal for an enjoyable stay. Situated in a residential area of Puerto de la Cruz, with wonderful views of Teide and the Orotava Valley, just 800m walk from the centre and the seawater pools Lagos Martianez. Nearby you can find supermarkets, shops and restaurants. Our studios with sleeping area and 1 or 2 bedroom apartments have fully equipped kitchenettes and private bathroom with bath and shower and are equipped with a hairdryer. The kitchen area includes a full cooker with oven, refrigerator, coffee maker, juicer, toaster and microwave. The apartments also boast satellite TV, direct dial telephone, a safe and personal Wi-Fi. Cleaning is carried out 5 times per week, with the change of bed linen twice a week and towels every other day. Baby cots and highchair are available on request free of charge. Our cafe bar offers continental breakfast with thermal carafes service and a wide and varied menu of combined dishes. We also have 24h reception service, gym with special prices for our clients, games room, pool table, table tennis, Internet access, coin laundry and an outdoor swimming pool with access for disabled guests and a separate pool for children. Entertainment program is provided throughout the year and an additional program for children during the summer. On request and with extra charge we also organize shuttle service from/to the southern airport (Reina Sofia). ... more   less 

Additional Information about Apartamentos Casablanca

Address: C/ Calzada Martianez 4, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: RM178 - RM460 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Apartamentos Casablanca 3*
Number of rooms: 287
Also Known As:
Apartments Casablanca Hotel Puerto De La Cruz
Casablanca Tenerife
Casablanca Apartments Tenerife
Apartamentos Casablanca Puerto De La Cruz, Tenerife, Spain
Hotel Style:
#2 Family Hotel in Puerto de la Cruz
#4 Best Value Hotel in Puerto de la Cruz
#4 Romantic Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Apartamentos Casablanca staff and other travellers.
146 questions
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Questions? Get answers from Apartamentos Casablanca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose bedrooms away from the main street.”
 of 5 bubbles davidxhobbs, 29 Jan 2017 | Read review
“Ensure it has a balcony (unsure if any come without)”
 of 5 bubbles PebblesDorset, 29 Jan 2017 | Read review
“high rooms tend to be quieter”
 of 5 bubbles derekjsmith, 23 Jan 2017 | Read review
“Higher floors have better views and more privacy. Some apartments are poolside and can be noisier.”
 of 5 bubbles spetroff06, 14 Jan 2017 | Read review
“Studios are spacious,all other rooms looked fine.”
 of 5 bubbles bigschnid, 13 Jan 2017 | Read review
5 of 5