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Traveller (371)
Room & Suite (209)
Dining (69)
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Overview
  • Excellent73%
  • Very good22%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“pool area”(44 reviews)
“squash court”(9 reviews)
Free Wifi
Breakfast included
Pool
Restaurant
Suites
Poolside Bar
Fitness centre
4 Star Hotel
All hotel details
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Reviews (895)
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356
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356
83
10
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Show reviews that mention
All reviewsbotanical gardenspool areasquash courtlow key entertainmentfantastic hotelhotel directorbreakfast and dinnertea and coffee making facilitiespool attendantcourtesy busmini golfrelaxing holidayreplenished dailya quiet residential areadressing gownseach guestbuffet style
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1 - 5 of 453 reviews
Reviewed 6 days ago

The hotel is Excellent and very clean and tidy. Room was lovely, ample size with nice view of the pool. The minibar in the room is one of the best we have ever had, kept everything lovely and chilled. The hotel provides a free shuttle...More

1  Thank BonnieBanky
Reviewed 1 week ago

Just returned home from a 1 week stay during early June.Weather was mostly cloudy but dry and it would have been nice to have had a bit more sunshine.The hotel is positioned in a nice quiet part of town not far from a good supermarket...More

2  Thank Whalleytravellor
Reviewed 1 week ago

Only the odd thing to report as very little has changed in 4 years. The staff are mostly wonderful, specially the reception girls and Sosa the waiter, we did have a young waitress that spoke the odd time but struggled to smile and a chamber...More

1  Thank spotbot1
Response from Luis-B-Hernandez, General Manager at Hotel Riu GaroeResponded 6 days ago

Dear guest, thank you very much for your email, and specially for returning back to Riu Garoé. We also appreciate your great feedback about your last stay, which will help us to improve our level of service and keep the standards you enjoyed the most....More

Reviewed 2 weeks ago

I went to the Riu Garoe in April and it was my first visit to Tenerife. I was very tired on arrival and was given a most refreshing welcome drink at reception by the wonderful staff there. I went to my room and at first...More

Thank kateWales2016
Response from Luis-B-Hernandez, Director General at Hotel Riu GaroeResponded 2 weeks ago

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel. Thanks for the positive comments about our wonderful helpful and welcoming staff and very good food. These are great comments which help us to continue growing and providing our customers the...More

Reviewed 3 weeks ago via mobile

The hotel is superb very clean and tidy, they put on some great evening entertainment every night. They have a free shuttle bus to the supermarket and the seafront ( not the beach) is a 2 minute walk away. Pity the sun didn’t come out...More

2  Thank norbs121
Response from Luis-B-Hernandez, Director General at Hotel Riu GaroeResponded 2 weeks ago

Dear Guests, Thank you so much for the excellent comments about Riu Garoé Hotel. Thanks for the positive comments about our superb clean and tidy rooms, nice and helpful staff and lovely food. These are great comments which help us growing and providing our customers...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$88 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Puerto de la Cruz
#2 Luxury Hotel in Puerto de la Cruz
#2 Family Hotel in Puerto de la Cruz
#3 Romantic Hotel in Puerto de la Cruz
Room types
Suites
Details
Price range
US$88 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Puerto de la Cruz
#2 Luxury Hotel in Puerto de la Cruz
#2 Family Hotel in Puerto de la Cruz
#3 Romantic Hotel in Puerto de la Cruz
Room types
Suites
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Traveller (371)
Room & Suite (209)
Dining (69)
Pool & Beach (57)
Amenities (31)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Mike P
18 June 2018|
AnswerShow all 4 answers
Response from Luis-B-Hernandez | Property representative |
Dear guest, thank you very much for your question and for your booking. Our dress code for dinner (no dress code for breakfast) is very simple, just one rule to denote more elegancy in the evening: long trousers for... More
1
Vote
baza333
21 May 2018|
AnswerShow all 4 answers
Response from Luis-B-Hernandez | Property representative |
Dear baza33, thank you very much for your question. We do have one or two British newspapers available at reception (not for sale) on daily basis. However, if you like to buy a copy of your favorite newspaper, there is a... More
1
Vote
Google Translation
baza333
3 May 2018|
AnswerShow all 6 answers
Response from PollyCase | Reviewed this property |
Yes, turn right out of hotel and opposite Botanical gardens, then right again, there are plenty.
1
Vote
Room Tips
"Have only stayed once so far. The balcony was on the ground floor but had a sea view."
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"You can have a pool view, a distant sea view or a mountain view."
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"We cannot comment on other rooms but ours was large, had a balcony, no poolside noise."
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"Suite room offers more space"
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