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    Hotel Riu Garoe

    Calle Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
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    04/12/2017 05/12/2017
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    Traveller (346)
    Room & Suite (200)
    Dining (68)
    Hotel Botanico & The Oriental Spa Garden
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    Overview
    • Excellent72%
    • Very good23%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast included
    Pool
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    4 Dec5 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (821)
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    21 - 25 of 405 reviews

    Reviewed 14 August 2017 via mobile

    My wife and I just returned from this lovely hotel in Puerto De La Cruz. The hotel, the staff and the food in the restaurant was first class. Cannot fault this hotel in any way and will definitely return there in the future. Well done...More

    1  Thank paddydhu
    Response from Luis-B-Hernandez, Director General at Hotel Riu GaroeResponded 18 August 2017

    Dear Guest, Thank you very much for your kind Comments. We are so glad to hear about your stay with us. It makes us very happy to receive such nice comments about our lovely hotel and first class food. We have shared you thank-you comment...More

    Reviewed 3 August 2017

    This hotel is in a quiet location in a residential part of Puerto de la Cruz.The Hotel is clean and well cared for,the staff are friendly,the service superb and the food is excellent.The British are in the minority but this makes for an interesting holiday...More

    3  Thank sheilarowland
    Response from Luis-B-Hernandez, Director General at Hotel Riu GaroeResponded 9 August 2017

    Dear Clients, Thank you very much for the excellent description about Riu Garoé Hotel. Thanks for the positive comments about our quite location, clean hotel, friendly staff superb service and excellent food. These are great comments which help us to continue growing and providing our...More

    Reviewed 1 August 2017

    This is my first 5 star review and is well deserved by this hotel. Firstly, the hotel DOES have wifi, it's just that the signal is a bit weak sometimes, depending on where you are. Hotel is spotless, gardens are immaculate and the staff are...More

    4  Thank gaylestu20
    Response from Luis-B-Hernandez, Director General at Hotel Riu GaroeResponded 9 August 2017

    Dear Guests, Thank you very much for the excellent comments on Riu Garoé Hotel. Thanks for the positive comments about our friendly staff, especially to Gustavo our pool attendant. Thanks also for the good comments about our spotless hotel with inmaculate gardens and excellent and...More

    Reviewed 27 July 2017

    What can we say that hasn't already been said, the hotel is kept to a very high standard, the service is great, the food is very good (a bit limited for choice compared to other hotels that we have stayed in, but what you get...More

    3  Thank andymaknotts
    Response from Luis-B-Hernandez, Director General at Hotel Riu GaroeResponded 9 August 2017

    Dear Clients, Thank you very much for the excellent comments on Riu Garoé Hotel. Thanks for the positive comments about our high standard hotel, great service, good food and nice staff with your especial mention to Gustavo. These are great comments which help us to...More

    Reviewed 26 July 2017 via mobile

    Unfortunately, the hotel's wifi is so slow that, in fact, it is not functional. It's frustrating to try to navigate the internet. I complained at the front desk, and they told me that it is just the way it is, throughout the hotel. There's no...More

    Thank Marco A
    Response from Luis-B-Hernandez, Director General at Hotel Riu GaroeResponded 7 August 2017

    Dear Guests, Thank you for the constructive comments about Riu Garoé Hotel. The Riu Garoé Hotel offers Free wifi for all our guest. however sometimes it is not as fast as our customers wish. We will take note about your comments and move to the...More

    Hotel Botanico & The Oriental Spa Garden
    1,703 reviews
    #1 of 82 hotels in Puerto de la Cruz
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    #6 of 82 hotels in Puerto de la Cruz
    1.0 km
     
    Sol Costa Atlantis
    1,902 reviews
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    Valle Mar
    354 reviews
    #13 of 82 hotels in Puerto de la Cruz
    1.3 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$114 - US$313 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Puerto de la Cruz
    • #2 Luxury Hotel in Puerto de la Cruz
    • #3 Family Hotel in Puerto de la Cruz
    • #3 Romantic Hotel in Puerto de la Cruz
    • Room types
    • Suites
    • Number of rooms
    • 190
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Cancelon, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Hotel Riu Garoe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Puerto de la Cruz
    • Also Known As
    • Riu Garoe Hotel ,
    • Hotel Riu Garoe Puerto De La Cruz, Tenerife, Spain
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    Traveller (346)
    Room & Suite (200)
    Dining (68)
    Pool & Beach (56)
    Hotel & Grounds (271)
    Bathroom (8)
    Family and Play Areas (5)
    Business Centre & Event Rooms (2)
    Nearby
    Valle Mar
    354 reviews
    1.33 km away
     
    Hotel Botanico & The Oriental Spa Garden
    1,703 reviews
    .64 km away
     
    Sol Costa Atlantis
    1,902 reviews
    1.13 km away
     
    Bahia Principe San Felipe
    1,708 reviews
    1.04 km away
     
    Nearby Restaurants
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    Sabor Iberico
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    Nearby Attractions
    Botanical Gardens (Jardin Botanico)
    3,322 reviews
    .42 km away
    Jardin de Orquideas de Sitio Litre
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    Ask a question
    Questions & Answers
    randr2017
    27 October 2017|
    Answer
    Response from Luis-B-Hernandez | Property representative |
    Dear Guest, thank you very much for your question. We do have a terrace for breakfast, which is very demanded and also open for dinner. Depending on the outside temperatura, we usually close it in Winter time when it starts... More
    0
    Votes
    Google Translation
    randr2017
    26 October 2017|
    AnswerShow all 5 answers
    Response from rapleyp | Reviewed this property |
    Yes,, very good
    0
    Votes
    randr2017
    26 October 2017|
    AnswerShow all 3 answers
    Response from rapleyp | Reviewed this property |
    We were informed by the pool attendant that it was heated but we did not try it. I am sure that if you found it cold you should talk to reception they are always helpful.👍
    0
    Votes
    Room Tips
    "Ask for a quiet room with a sea view."
    Read review
    "Our room at the restaurant side of the hotel was very queit except in the mornings when people started going..."
    Read review
    "3rd floor,pool view."
    Read review
    "Suites are big and beautiful with separate lounge"
    Read review
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