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      IBEROSTAR Grand Hotel Mencey

      1,755 Reviews
      #1 of 17 Hotels in Santa Cruz de Tenerife
      Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
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      Best prices for your stay
      30/07/2017 31/07/2017
      US$143
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      US$143
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      US$143
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      Booking.comUS$143
      Hotwire.comUS$143
      CheapTicketsUS$143
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      Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
      All photos (1,245)
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      Certificate of Excellence
      Traveller (686)
      Room & Suite (329)
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      Overview
      4.5
      1,755 reviews
      • Excellent61%
      • Very good28%
      • Average8%
      • Poor2%
      • Terrible1%
      Travellers talk about
      “garden view” (31 reviews)
      “outdoor pool” (24 reviews)
      “five star hotel” (21 reviews)
      Free Wifi
      Breakfast Buffet
      Air Conditioning
      Pool
      Non-Smoking Hotel
      Restaurant
      Room Service
      Suites
      Poolside Bar
      Fitness centre
      Concierge
      Spa
      Wheelchair Access
      Business Centre
      Dry Cleaning
      Private Balcony
      5.0 Star Hotel
      All hotel details
      Offers from IBEROSTAR Grand Hotel Mencey
      Special Offer: -10% Mi IBEROSTAR
      Hotel deals
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      Similar hotels
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      Rooms
      30 Jul31 Jul
      |
      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (1,755)
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      6 - 10 of 819 reviews

      Reviewed 6 days ago
      July 2017 Visit

      Good hotel with a good location away from the noise of the city but within a very easy walk to the centre, Good breakfast lots of chose, Good pool Area with a pool attendant. Good Room we upgraded to junior suite, the balcony was shaded...More

      Review collected in partnership with Iberostar
      Thank tony_thackray
      Response from IberostarHoteles, Quality Manager at IBEROSTAR Grand Hotel MenceyResponded 5 days ago

      Dear Tony, We want you to know how happy we are that you had such an excellent holiday with us at IBEROSTAR Grand Hotel Mencey and we want to thank you for choosing Tripadvisor as your method for sharing the experience you had with others....More

      Reviewed 2 weeks ago
      Best gastronomic experience Tenerife

      the team in Los MENCEYES Restaurant is awesome in all aspects; customer service, friendly, care, information, wine suggestion, and the quality of the food, Breakfast, and especially dinner, is excellent.More

      Review collected in partnership with Iberostar
      Thank DrSergius
      Response from IberostarHoteles, Quality Manager at IBEROSTAR Grand Hotel MenceyResponded 1 week ago

      Dear Guest, We want first of all to thank you for taking the time to share your wonderful impressions of your stay at IBEROSTAR Grand Hotel Mencey. It is of great importance to us that our guests appreciate our well thought out holiday concept. Our...More

      Reviewed 2 weeks ago
      Fabulous hotel

      Easy check in, room was large and had a wrap around balcony. ( 366 )Breakfast were splendid. I was take I'll during our stay. The staff were extremely helpful organising a wheelchair and taxi to the nearest hospital. They area is close to the cafes...More

      Review collected in partnership with Iberostar
      Thank Trish855
      Response from IberostarHoteles, Quality Manager at IBEROSTAR Grand Hotel MenceyResponded 2 weeks ago

      Dear Guest, We would like primarily to thank you for choosing IBEROSTAR Grand Hotel Mencey for your recent vacation to Santa Cruz and also for making the effort to share your opinion with us and the community of Tripadvisor. Every day is a new challenge...More

      Reviewed 3 weeks ago
      Excellent as ever

      We have staid at least 3 times at the Mencey - it is a fabulous Hotel in a lovely town - lots to do and see, (no karaoke - head to the south of the island if you want nightclubs!} - Last time we stayed...More

      Review collected in partnership with Iberostar
      2  Thank BillANDBun
      Response from IberostarHoteles, Quality Manager at IBEROSTAR Grand Hotel MenceyResponded 1 week ago

      Dear Guest We would like to first of all to thank you for your kind review of your recent holiday with us at IBEROSTAR Grand Hotel Mencey. Such a friendly review our hotel is of course a great pleasure to read and confirms for us...More

      Reviewed 4 weeks ago
      Probably, the best hotel we have stayed at!

      What a lovely place to stay for a relaxing break! Lovely welcome when we arrived and the staff were so friendly and courteous. We stayed in a junior suite, and well worth the little bit more it costs, which overlooked the courtyard. The room was...More

      3  Thank coxyboys
      Similar hotels
      See all 386 hotels in Tenerife
      Melia Jardines del Teide
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      RedLevel at Gran Melia Palacio de Isora
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      About
      Awards & Recognition
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Room Service
      • Restaurant
      • Spa
      • Fitness Centre with Gym / Workout Room
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Room Service
      • Meeting Rooms
      • Concierge
      • Banquet Room
      • Dry Cleaning
      • Business Centre with Internet Access
      • Laundry Service
      • Conference Facilities
      • Multilingual Staff
      • Room amenities
      • Air Conditioning
      • Minibar
      • Things to do
      • Pool
      • Restaurant
      • Spa
      • Hot Tub
      • Fitness Centre with Gym / Workout Room
      Details
      • Price range
      • US$117 - US$202 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #1 Family Hotel in Santa Cruz de Tenerife
      • #1 Romantic Hotel in Santa Cruz de Tenerife
      • #1 Business Hotel in Santa Cruz de Tenerife
      • #1 Luxury Hotel in Santa Cruz de Tenerife
      • Room types
      • Suites ,
      • Accessible rooms ,
      • Non-Smoking Rooms
      • Number of rooms
      • 286
      • Reservation Options
      • TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Booking.com, TripOnline SA, Cheap Tickets, Hotwire, Cancelon, Evoline ltd, Hotel.de, HotelQuickly, getaroom.com and HRS so you can book your IBEROSTAR Grand Hotel Mencey reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Spain >
      • Canary Islands >
      • Tenerife >
      • Santa Cruz de Tenerife
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      All photos (1,245)
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      Traveller (686)
      Room & Suite (329)
      Dining (112)
      Pool & Beach (77)
      Hotel & Grounds (578)
      Business Centre & Event Rooms (31)
      Bathroom (26)
      Family and Play Areas (11)
      Nearby
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      Ask a question
      Questions & Answers
      See all 82 questions
      ME2983
      12 June 2017|
      Answer Show all 9 answers
      Response from IberostarHoteles | Property representative |
      Dear customer, Thank you for your interest in our hotel Iberostar Grand Hotel Mencey. We would like to inform you that this hotel is not family-oriented so we would suggest you to go to any of the following other... More
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      DanaOlive
      2 May 2017|
      Answer Show all 7 answers
      Response from IberostarHoteles | Property representative |
      Dear customer, Thank you for your interest in our hotel Iberostar Grand Hotel Mencey. Please, accept our apologies for the delay in our response. We would like to inform you that the hotel has a parking (with charge). We... More
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      Judy M
      17 April 2017|
      Answer Show all 8 answers
      Response from IberostarHoteles | Property representative |
      Dear customer, Thank you for your interest in our hotel Iberostar Grand Hotel Mencey. Please, accept our apologies for the delay in our response. We would like to inform you that the hotel offers a variety of animation... More
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      Room Tips
      "Room facing the garden or pool area"
      Read review
      "Choose a room with a garden view as the street facing rooms suffer from traffic noise."
      Read review
      "Go for a Junior Suite!"
      Read review
      "We upgraded to have a suite...well worth it. Quiet rooms also. Very elegant...all white!!"
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