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Silken Atlantida Santa Cruz

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Traveller (353)
Room & Suite (226)
Dining (37)
Overview
  • Excellent36%
  • Very good45%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
“shopping centre”(14 reviews)
“the bus”(27 reviews)
“el corte ingles”(14 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (738)Write a Review
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79
94
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79
94
22
7
7
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All reviewsshopping centrethe busel corte inglessanta cruztop floorexecutive floorsmall gymmodern hotellarge shoppingglass liftsouth airportrooftop terracemini barbusiness hotelrooms are niceopera houseexcellent location
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1 - 5 of 209 reviews
Reviewed 6 days ago

We had a pleasant stay in silken atlantida. We recommend asking for non-smoking room on higher floors. Room was clean and comfortable. Breakfast was quite expensive and we did not try it. Instead we found a really affordable and tasty breakfast cafe in nearby Nivaria...More

Thank FallOf27
Response from SILKEN A, Guest Relations Manager at Silken Atlantida Santa CruzResponded 5 days ago

Dear Guest: Thank you very much for sharing your comments with other travellers. We are happy to confirm your satisfaction with our service and location, although we regret that you have not tasted our delicious breakfast, with high quality products and great variety ( iberian...More

Reviewed 2 weeks ago

On Trip Advisor, the hotel is described as a non-smoking hotel, which is not true! We were given a smoking room on the 8th floor. An ash tray and matches were provided! The stench of stale smoke made me want to vomit, so I complained...More

1  Thank IgelEye
Response from SILKEN A, Guest Relations Manager at Silken Atlantida Santa CruzResponded 2 weeks ago

Dear Guest: We would like to thank you for the spent time in the evaluation of our facilities. It is true that in the hotel we have a smoking floor and we greatly regret that the assigned rooms during your stay at the hotel were...More

Reviewed 3 weeks ago via mobile

We booked 5 nights (breakfast were included) in this hotel. We have mixed feelings. Pros: The receptionists were very friendly and helpful, the breakfast was buffet style but had enough variety. The hotel is well located, 10 minutes walking distance from the downtown, also shopping...More

1  Thank Peter K
Response from SILKEN A, Guest Relations Manager at Silken Atlantida Santa CruzResponded 3 weeks ago

Dear Peter: Thank you very much for the spent time in the evaluation of our facilities. We are pleased to know that you have enjoyed our services and the excellent location of the hotel although we regret that the temperature of the room was not...More

Reviewed 3 weeks ago via mobile

We stayed for three nights and it had everything we needed. Room with perfect size. Clean. Great breakfast. Staff profesional. The concierge service was incredible helpful ~ thank you so much! The location is good too, near the bus station, shopping and you reach the...More

Thank Per C
Response from SILKEN A, Guest Relations Manager at Silken Atlantida Santa CruzResponded 3 weeks ago

Dear Guest: Thank you very much for your comments. We are very pleased to know that you have enjoyed our services and the excellent location of the hotel and it will be a pleasure to confirm your stay again in future visits to the city....More

Reviewed 3 weeks ago

Very friendly and competent service in all used facilities. In the room we had bathrobes, bathshoes and amenities. We stood two times in the Silken Atlantida Santa Cruz for one night. We can recomend this house for all tourists wich would like to have the...More

Review collected in partnership with this hotel
Thank 506manfredh
Response from SILKEN A, Guest Relations Manager at Silken Atlantida Santa CruzResponded 3 weeks ago

Dear Guest: We are pleased to know your satisfaction with our service and we appreciate your recommendation to other travelers. It will be a pleasure to welcome you again very soon. Best regards, Guest Relations

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$74 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Santa Cruz de Tenerife
#4 Romantic Hotel in Santa Cruz de Tenerife
#6 Business Hotel in Santa Cruz de Tenerife
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$74 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Santa Cruz de Tenerife
#4 Romantic Hotel in Santa Cruz de Tenerife
#6 Business Hotel in Santa Cruz de Tenerife
Room types
Suites, Non-Smoking Rooms
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Traveller (353)
Room & Suite (226)
Dining (37)
Pool & Beach (7)
Amenities (40)
Business Centre & Event Rooms (12)
Family and Play Areas (1)
Questions & Answers
Ask a question
наталія п
20 January 2017|
AnswerShow all 2 answers
Response from fortunanet | Reviewed this property |
People do swim in March but remember this is the Atlantic and at present there is snow in parts of the Sahara. My in-laws live on Gran Canarias and they say it is cold and we normally go for a fortnight in October and the... More
1
Vote
David W
20 October 2016|
AnswerShow all 5 answers
Response from Sinead D | Reviewed this property |
Hi there David, If I remember correctly it was something like €12 but we didn't use it as the roads around are extremely safe due to a high level of security presence
0
Votes
26 July 2016|
AnswerShow all 3 answers
Response from Sinead D | Reviewed this property |
When we asked they said no
0
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Room Tips
"Ask for non-smoking room"
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"Don't stay here"
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"We had a room on the fifth floor which was nice and quiet"
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"Make a special request in advance"
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