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Hotel Silken Gran Teatro

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Hotel Silken Gran Teatro
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760 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Reviewed 4 weeks ago via mobile

This is the 3rd visit to the hotel we looked on tripadvisor for a room Friday 4 November for 2 people 62 pounds so with exchange rate approx70 euro we phoned hotel as I am disabled and we have a small dog we were quoted 90 euro including breakfast I went down first and sat in the bar area where...

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Helpful?
Thank Yankerman
direccion_granteatro, Manager at Hotel Silken Gran Teatro, responded to this review

Dear Yankerman, Firstly , thanks for your review. Im sorry for the incovenient but i want to explain about the pet problem. We always accepted pets only in the room not in the commun areas thats why when you came to the restaurant area our staff informed you about that. Otherwise, we have decided 2 weeks ago that pets are...

Barcelona
Reviewed 5 weeks ago

If you ever visit Burgos, you must stay at Hotel Silken Gran Teatro. The hotel has very spacious rooms, perfect if you travel with children, it was our situation. Location is excellent, just a five minute walk from the heart of the city and the catedral. Rooms are also clean and comfortable, and have natural lightning. The TV in the...

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Helpful?
Thank Beling
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Beling, Thanks a lot for choosing in your stay at burgos. It, s very pleasant for us , received these kinds of reviews so positives. Best regards Manager

Minneapolis, Minnesota
Reviewed 24 October 2016

Our room was clean and modern. The bathroom is somewhat difficult to use, especially the shower. The door doesn't seal well, so the floor was quite wet at the end of a very fast shower. Plenty of storage though in the bathroom. We were on the street side so it was somewhat noisy during the day, but a uieted down...

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Helpful?
Thank SusanC101574
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear SusanC101574, Thanks a lot for choosing our silken gran teatro hotel, and be so kind giving your review, helping to improve our service and installations Best regards Manager

Leeds, United Kingdom
Reviewed 23 October 2016

The hotel is centrally located with plenty of bars and restaurants nearby. The town has some good shops and if you want a walk, there are parks and a pretty riverside walk. Travelling as a member of a coach party was a disadvantage as far as the hotel was concerned. The bedroom was dismal, had a big stain on the...

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Helpful?
Thank doreen a
direccion_granteatro, Director General at Hotel Silken Gran Teatro, responded to this review

Estimada doreen a, Dear doreen a, Thanks a lot for your review and be so kind to help us to improve. If you are in a group your breakfast buffet is not in the main restaurant , because it is not really big, and we must make group breakfast buffet in a private salón. I am sorry for the toaster,...

Nailsea, United Kingdom
Reviewed 6 October 2016

This hotel was very convenient for the town which seemed to be very much valued by the local community.Car parking at the hotel is incredibly tight - we have a small family car [Hyundai i20] and it was incredibly tight trying to park. We were advised we had been upgraded to a 'superior room'. To be honest if this was...

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Helpful?
Thank lin4197
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear lin4197, Thanks for choosing our hotel in your stay at burgos and be so kindly spending your time helping us to improve. Best regards Manager

Southampton, United Kingdom
Reviewed 20 September 2016

If driving, entrance to their underground car park is just before the lay-by 20 metres before the traffic lights. Would be fun to park here in a big car ;-). Staff ok but going through the motions. Room ok, clean etc. but dark with brown furniture, carpets etc. even the mural was brown. View from the window of small atrium...

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Helpful?
1Thank TKPUNK
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear TKPUNK, Thanks a lot for chossing us in your stay at burgos. Your opinión it,s very important for us helping to improve our services-custumers Best regards Manager

Ottawa, Ontario, Canada
Reviewed 6 September 2016 via mobile

Stayed here for two nights this month and other than the reasonably good location, there's not much that made it worth staying at. The desk staff appeared indifferent at best and the beds were hard. First hotel we've ever stayed at where there wasn't even Kleenex in the bathroom .

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2Thank LeeR326
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Lee R, Thanks a lot for choosing in our silken gran teatro hotel, and be so kindly giving us your opinión to help us imporving Best regards. Manager

Nottingham, United Kingdom
Reviewed 4 September 2016 via mobile

This is a great hotel and very close to everything being only a 10 minute walk to get you to the centre. Even though it is close to everything the hotel is lovely and quite which is perfect. The hotel is also pet friendly and the rooms are a decent size especially when you have a Labrador with you. The...

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1Thank J0_j0_B84
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear JO_jO_B84 Thanks for choosing our silken gran teatro hotel and be so kindly giving your opinión so positive about our hotel. Best regards Manager

Derby, United Kingdom
Reviewed 20 August 2016

Very clean modern hotel. Good location. We did have a problem with our air conditioning during the night and the desk staff in the morning were extremely apologetic and discounted our parking fee. Good customer service. Would recommend

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Helpful?
1Thank blodwin52
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear blodwin52, Thanks for choosing our hotel in your stay a Burgos. Sorry for the inconvenience about your air conditioning. It,s really pleasant for us that our staff apologise you and give you a good coustomer service Thanks for recommend us. Best regards Manager

London
Reviewed 11 August 2016 via mobile

The staff overcame a checking issue very professionally and made me feel welcome. Often time the customer is one blamed , but this hotel accepted a hotel facilities error , and upgraded me for their mistake. Not that the upgrade makes me recommend the hotel, but the professional staff and general feel if the hotel. Perfect central location and amazingly...

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Helpful?
1Thank LouisWood
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Estimado LouisWood, Thanks a lot for choosing our silken gran teatro hotel in Burgos. It,s really pleasant knowing that our staff made you fell good caming from a mistake. Best regards Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room

Additional Information about Hotel Silken Gran Teatro

Address: Avenida Arlanzon 8-b, 09004 Burgos, Spain
Region: Spain > Castile and Leon > Province of Burgos > Burgos
Price Range: RM245 - RM347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Silken Gran Teatro 4*
Number of rooms: 117
Reservation Options:
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Also Known As:
Silken Gran Teatro Burgos
Hotel Style:
#2 Business Hotel in Burgos
#3 Romantic Hotel in Burgos
#3 Luxury Hotel in Burgos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Silken Gran Teatro staff and other travellers.
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Questions? Get answers from Hotel Silken Gran Teatro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the 6th, 7th or 8th floor with views to the river, you'll have natural lightning and very nice views of the city”
 of 5 bubbles Beling, 2 Nov 2016 | Read review
“Ask for a room away from the street.”
 of 5 bubbles SusanC101574, 24 Oct 2016 | Read review
“Try and get a sea view - the view is lovely”
 of 5 bubbles blodwin52, 20 Aug 2016 | Read review
“Try getting a view over the river.”
 of 5 bubbles christophernewman44, 14 Jul 2016 | Read review
“Ask for a room with outside view because some rooms show....the Elevator ;-)”
 of 5 bubbles 374s_bastiend, 10 Jul 2016 | Read review
5 of 5
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